When searching for the best time-tracking software, it is important to not only consider what it offers and how much it costs but also look at the features that set it apart from others. We all know that not all time trackers are created equal. It’s crucial to compare and decide which of the competitors is worth a shot.
We must not forget to consider our personal feelings. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Out of all the top apps taking over today’s productivity scene, Time Doctor has teams and solo users in a trance for its jam-packed time- and task-monitoring capabilities. Is it the same app that has captivated us? This comprehensive review will help you find out.
Frank Rivera has posted a video review of Time Doctor on his YouTube channel Franklin Rivera. For those who like a more visual experience, You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor 11Th Doctor Time Vortex
Time Doctor is a time tracking and project-monitoring tool that’s best suited to small and large businesses, freelancers, remote teams, and freelance workers. The tool’s range of features and tools is designed to assist teammates and individuals in improving their productivity by 22% on average.
Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.
Time Doctor has amassed a user base of over 250,000 businesses throughout its history. Apple, Ericsson and the Better Business Bureau (BBB), Verizon and Boost Media are just a few of the many companies that have used Time Doctor for employee and time management issues.
Some of the features Time Doctor has been renowned for are its robust time and activity tracking functions and advanced capabilities, such as setting reminders for when to start and stop the timer. These features may be enough to help Time Doctor stand out from other time management apps. However, it is unable to do so because of its lack of consistency in user useability.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Continue reading to learn more about the unique platform’s other features and how they work! 11Th Doctor Time Vortex
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- Time Doctor is most well-known for its easy-to-use, time- and activity management tools and functions.
- It includes outstanding features like pinpoint-accurate reports, idle alerts and automatic reminders.
- Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
- It allows for a large and seamless integration with third-party platforms.
- The platform’s confusing user interface makes navigation difficult for many users, particularly first-timers. 11Th Doctor Time Vortex
- Despite its potential, its mobile apps don’t provide the same flexibility as the desktop and web versions.
- It does not allow for smooth switching between web-based client apps and desktop apps, particularly if you are both the administrator or the user.
- You can only access the time tracking feature if you download and install the desktop app or web extension.
Pricing and plans
Let’s first discuss the plans and their cost. Time Doctor currently offers three paid subscription tiers, each with a distinctive set of features and tools that become more advanced and packed as the cost increases.
Pricing will increase depending on how many users are added to a team. Let’s check out the following three available plans in the Time Doctor platform.
- Basic – $70/user annually or $7/user monthly
Time Doctor’s Basic tier includes access to the platform’s core features, such as time and activity tracking, task and project management, and unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. You can only store one month of data.
- Standard – $100/user per year or $10/user per month
Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.
- Premium – $200/user annually or $20/user monthly 11Th Doctor Time Vortex
The premium tier offers the most comprehensive of all three. Those subscribed to it are given access to all of what Time Doctor has to offer – on top of the core tools, they can also explore the client portal, take video screen recordings, and receive VIP-style support.
Those who choose to pay yearly will receive a free charge for the first two months. Time Doctor doesn’t offer a free plan. However, each of the three plans offers a limited 14 day trial that allows you to try it out and decide if it is the right tool for you.
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The User Interface
Time Doctor is a robust tool for managing time and activities. However, it’s well-known for its awkward and poorly designed user interface. In most cases, going through the platform can be such a hassle – it’s even much harder if you explore its dashboard and features for the first time.
Many users of Time Doctor, for instance, have had difficulty accessing the various functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Users can access the time tracking feature via the web extension or desktop app. The website version only has project management, reporting, as well as other admin features. This is why switching between the portals is easier – it’s not possible to do this with other time management platforms.
Time Doctor users also need to be helped with the overall design and look. The website-based dashboard lacks key features that would make it easier to use, except for the desktop app. The diversity of data graphs needed for reporting is also a must. Sure, the bar graphs are awesome, but what about the circles graphs? You might also like pie graphs. Line graphs, perhaps?
Time Doctor’s interface and design are already a problem. We’ll be reviewing that in a moment! However, despite their combined lackluster appeal, they’re not strong enough to fully soil the experience of tracking work activity, which the platform was designed for in the first place. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. 11Th Doctor Time Vortex
There’s still a glimmer of hope that the UI and UX issues in Time Doctor could be resolved and improved in the future. But for now, those new to the platform will have to go through a rather steep learning curve before getting used to its inner workings.
Key Features Included in Time Doctor
Let’s now dive into the tools and features you might want to explore when you log in to Time Doctor.
Project and Data Management
With Time Doctor’s project management capabilities, individuals or administrators within a team can create tasks and group them into groups with just a few clicks. Admins may also utilize this feature to assign their employees tasks to offload and maximize their teams’ productivity. You can create tasks as standalone tasks. However, you can group them together if necessary into larger projects. This is a great option for large companies whose stability depends on many departments below them.
Time Doctor knows that a clear workboard is a great way to get things done. With that in mind, admins may opt to limit access to select tasks or projects by assigning them to only a specific employee or group of employees within the team. You may want to see who is working on the task or project right now. The dashboard allows you to track their progress and see how long they have been working.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! 11Th Doctor Time Vortex
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Alerts and Time Tracking
As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Although it is not available through the web dashboard, its capabilities can be used independently. It’s quite straightforward – just add in the task you’re assigned to work on and click the timer’s start button to track your progress. It’s that simple!
All your activities and actions will be recorded as the timer runs through your task. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. If you’re working solo, you may go through it in the same manner.
One unique trait of Time Doctor’s time-tracking tool that we can’t help but appreciate is allowing users to customize their set-up according to their liking until they’re content enough to work well. The software also has a reminders function that reminds you when it is time to start and stop work. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.
The timer will stop the tracking if there is no user activity after a few minutes. If you spot something similar and have gone to attend other things, you can manually click the play button in order to restart tracking. Similarly, you may also pause it if you want to time out from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
While Time Doctor can track your progress and work hours online, did you know it could also do this offline? Like some time monitoring apps such as Hubstaff, which have this function, Time Doctor can record your activity and the hours you spend on your task even without the presence of an internet connection. 11Th Doctor Time Vortex
Monitoring Website and App Usage
It’s not just the amount of hours that Time Doctor is keen on monitoring, as it also applies to the other desktop apps you’ve visited, the websites you’ve explored, and even the keystrokes and mouse movements you’ve made as you work. The platform will immediately pause if it detects that your mouse cursor or keyboard is still stationary for longer than a set time and it will stay there until you do something.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. If they’ve been focusing on their tasks, that’s a sigh of relief. It’s not the same story if they have been procrastinating and going to other platforms to distract from what they should be doing. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Time Doctor has a number of monitoring features that allow admins to easily see if employees are wasting their time or attending to a task. This feature can be used to identify if the URL or application name, and the status it is in, are some of the many. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.
- Productive if it serves the purpose of a project/team as a key driver for its tasks.
- Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
- Neutral, if it’s neither considered productive nor unproductive.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. 11Th Doctor Time Vortex
Screen Recordings and Activity Screenshots
Remember when we told you about Time Doctor being able to record your tracked time and activity in the background while they’re posting the data to the web dashboard for admins to see? This is why it has built-in snapshot capabilities.
Administrators can specify a time period for screen capture across their project/team. It could be set to 10 minutes, 30 or even 30 minutes. If they please, they may also opt to select any of their teammates who should be allowed access to this feature.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. Premium subscribers have unlimited access to screenshots. Those who subscribe to Time Doctor’s Standard and Basic plans have unlimited access to screen shots. However, premium users can record video screens. The platform captures three minutes of actual work activity, instead of just taking photos of the monitor.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. To protect their safety, they might be permitted to delete screen recordings or screenshots within the Time Doctor platform. However, this will likely result in the deduction of work hours listed on the day of recording.
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Productivity Reporting & Analysis
Time Doctor lets users view, edit and save pre-built reports. Each report contains the data and insights that the software has collected during the user’s work hours. All of these reports are presented in decent visuals or summaries. Users can request reports to determine which time management and productivity practices are working well and which ones need to be improved.
Time Doctor’s report collection has so many options for you to explore. Its Web and App Usage report, on the one hand, lets you see how many hours you’ve spent and how active you’ve been on any website or app that’s classified as productive. On the other hand, the Poor Time Use report plots out how long you’ve sat around on sites that have been flagged as inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use also includes being able to set pop-up windows on off-limits websites, so whenever someone decides to go to YouTube, for example, they’ll be instantly met with a reminder if they want to continue or go back to focus on their assigned task.
Other types of reports include the Timeline report, which displays all your tracked hours in chronological order, primarily divided into the colors yellow for manual time recording and green for automatic; the Project and Tasks report, where hours spent on assigned tasks and/or projects are broken down in full detail; and the Activity Summary in which your total work hours and the full percentages derived from a combination of all other reports are laid out for you and your admin to see. 11Th Doctor Time Vortex
While Time Doctor’s accurate reporting tools may be impressive and all, some of its users have historically not liked experiencing certain issues while generating them. Firstly, the formatting of most reports is generally clunky, further affecting how they’re exported. Second, Time Doctor only offers XSL or CSV. Some may be okay with this, while others will not like the lack of options for export files diversity.
White-labeling and Client Access
If there’s one thing about Time Doctor that dedicated freelancers or solopreneurs can’t get enough of, it’s the ability to share the progress of their tasks with their clients, even if they are not exactly their teammates or don’t share a Time Doctor account.
If your job is to take commissions from a wide variety of clientele, you may be glad to know that the platform’s remarkable Client Portal feature lets you do exactly that!
You simply send in the link to the portal to a client of yours, and once they gain access to its dashboard, they may be able to take a good look at how long and how far you’ve worked, the tasks you were able to finish beforehand, and even the library of recorded screenshots and reports. The great thing about the Client Portal is that you have full control over whatever you want your client base to see, resulting in smooth and tastefully curated interactions across the board.
If you own and manage a well-established business – and have enough money to pull it off – you may also take advantage of Time Doctor’s white-labeling feature by integrating its tools with your own branding.
Planning to pay your employees based on how much they’ve dedicated their time to their respective tasks? You can do this within the Time Doctor platform using its built-in payroll function. Turn on payroll deep in the settings of the web dashboard, and your team’s timeline will automatically be billed. You may pay your teammates based on tracked hours or on a fixed-rate basis.
Time Doctor’s payroll software supports all currencies. As for payment methods, you may ask your employees to have their salary sent through PayPal, Payoneer, or TransferWise. If you’re working for a larger company, you may export all the payroll info into a CSV file for purposes of batch payments (multiple payments are sent all at once).
Integrations with Third-Party Services
Time Doctor offers a wide range of integrations to various third-party platforms. These integrations are primarily focused on work, business, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.
These include connections to project management platforms such as Trello and Asana, payment services such PayPal, work messaging apps such Slack and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. At the same time, its recent web extension is offered exclusively on Google Chrome. However, the time-tracking software also offers its users unlimited access through their smartphones: Time Doctor currently offers not one but two mobile app versions, both of which you can download on the Apple App Store and Google Play.
No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. The classic version of the app allows you to view all tasks in a project and track your team’s location through GPS. This is on top of the basic tools for time tracking and the limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. The only differences that set the two apart are that 1) TD2 is only compatible with Android devices, and 2) you won’t get to explore other features aside from time tracking – a noteworthy downgrade from TD Classic.
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How Safe and Secure is Time Doctor?
At this point, you’re questioning whether or not Time Doctor is worth trusting as a time management service. You may also wonder if its surveillance tools could keep track of your actions, even as you pause your timer momentarily to catch a quick break. We are happy to inform you that the 1984-style work scenario is not something we find frightening. Your activities will not be saved to Time Doctor’s cloud database. You’re safe because it’s not spyware-like.
We want to remind you that screenshots and recordings can be used to track your work activity. Project managers may also use the webcam shot feature to see their coworkers right in front of them.
Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.
As Time Doctor promises that all your activity and likeness will not be force-shared in vain, the same sentiment can be applied to the payment information typed into the platform by you or your teammates, which will then be automatically deleted after a short while for the sake of privacy.
Time Doctor also takes extreme security measures to make sure that no account is easily hacked. These measures include guaranteed protection by 2FA and a strong password policy, and all the data made within the platform is safeguarded by strong SSL encryption in maximum security facilities. Time Doctor is cloud-based so you can expect your data to be regularly backed up. In the case of a power or internet outage, you may have them recovered shortly, so your progress won’t be lost.
The Bottom Line: Should You Use Time Doctor?
Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.
While its line-up of dynamic features has admittedly left us in awe, the experience would have been significantly better if it weren’t for the disorienting UI and UX, lack of functionality and cohesiveness in the mobile apps, and, to an extent, undersupply of report graphics options. These problems may have hindered other users as well as us from enjoying the experience to its fullest. Others don’t mind, though, because it does exactly what it was designed to do: track time.
Overall, we ultimately believe that Time Doctor has what it takes to stand on its feet, despite not offering the same easy accessibility as other apps do. Besides, every time management platform shines uniquely, right?
FAQ 11Th Doctor Time Vortex
How do I contact Time Doctor’s customer support team?
Time Doctor’s customer service hotline can be approached either through e-mail or live chat. There is currently no phone support option provided. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. You will be notified by the hotline and can reach them any time.
Where else can I look for tutorials and tips on how to use Time Doctor?
Though there are YouTube videos and how-to articles from independent creators that have already discussed it in full detail, Time Doctor does offer its users an alternative through its dedicated help center, where most of the information included comes from the team behind the platform themselves.
Do I need to add credit card details to apply for a free trial to any of Time Doctor’s paid plans?
You don’t have to sign up with your credit card for the limited 14-day trial. You can only bring it up once you finish the period and wish to commit to purchasing a Time Doctor subscription if you like.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). Even though it can technically be used for a vast range of niches, industries, and professions, the platform can be a solid addition to healthcare teams.