With the rise of internet work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Today, our concept of a traditional workplace can differ from the rooms full of individual cubicles that we were used to. HubStaff, a software from a firm of the same name established in the United States, offers its services for conventional, remote, or even entirely online offices.
An employee tracking software is used to track whether or not employees are keeping on with their responsibilities, in addition to screen and be aware of unwanted or prohibited activity. Aside from monitoring behaviour, it may also be used to manage any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Customer Support and Qa Hubstaff Salary
HubStaff includes the features that you would expect from an employee monitoring software such as:
Online Activity Monitoring:
All of us know full well that social media kills productivity. All too frequently, a few swipes on any social networking app will end up consuming hours of our time, even at work. Checking up on important notifications from time to time is acceptable, but it’s helpful if supervisors know when it is becoming a problem. HubStaff can help monitor if employees use too much social media and other applications that hamper productivity.
HubStaff can take note of the sites (and even the url of the specific page) that workers see during work hours, in addition to the time they spend on it. Traffic from applications may also be monitored and the time spent on them is also recorded.
The information is displayed neatly, and managers can see the page name of the visited pages, the url, and the time spent, all in a single glance. They can also visit the links displayed to verify if employees really are allowing time slide on sites unrelated to work.
Tracking individual screens is too much of a hassle and can be very awkward if done personally. But then, it’s necessary for when a remote workplace setup is in order where it is impossible to manage employees in person.
HubStaff has a quality that could enable managers to take screenshots of the employees’ screens at a customizable time interval, with 10 minutes as the default. If it sounds too much of an invasion of privacy, then it could be set to have the screenshots be partly blurred. This way, managers can determine if workers are working on their desks rather than playing games or watching movies, without exposing potential sensitive information.
It should be noted that workers would know that this feature is activated on their screens. Employees would also be able to view the screenshots taken from their screens just so they’ll be assured that this feature is implemented just for reasons related to work.
With that said, this still has an influence on the behaviour of employees as knowing that their displays are monitored is enough of a reason for them to perform their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of worker activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of those instances are present.
HubStaff can then compare the overall time where the mouse or keyboard is active to the overall time spent working. HubStaff believes a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may indicate that a worker is taking too much time on the desk doing nothing, or if a worker is doing too slowly.
The dashboard for this tool shows the productivity rate of each member of the group. This way, the tool can also be used to see how many members of the team are working on a project at a given time.
Work Limit Monitoring Customer Support and Qa Hubstaff Salary
Working overtime is also becoming more of a norm, even so in countries such as Japan where it is an unofficial standard. Reasons can range from employees wanting to finish their tasks early, catch up on projects, and some are just workaholics who wish to be running as much as possible.
However, it’s been demonstrated that too much work could be harmful as productivity and creativity declines without enough rest. There’s a great reason why there is a regular 8 hours of work every day.
HubStaff can help managers track if employees are working too much hours each week. They can set the maximum time every week which employees can remain logged on for work. Following the maximum time has been reached, then the time monitoring tool stops. In this manner, workaholic tendencies are curbed, and that employees won’t be given the incentive to put in too much time to work and sacrifice personal and rest time.
Monitor the Location of Employees
Managers working with remote teams might find it hard to communicate and coordinate the team. Some employees may be jumping from place to place for work, and also be working from cafes or other workstations.
Setting up unplanned meetings can be hard if workers are commuting from one place to another, or if they are doing field work.
Members of the group can install HubStaff on their telephones so that the employee place monitoring feature can be utilized. With this, supervisors and team leaders can track the location of their members during work hours.
HubStaff can display how much time employees spend on commuting between places and how much time is spent on each location. From these data, managers can determine the best time to do quick meetings.
As this needs employees to install HubStaff in their phones, this can be seen as too intrusive of a tool. But same as the principles on iOS and Android applications, employees will know precisely when their places are being monitored.
Project Progress Monitoring
HubStaff lets the entire team report on the progress of their tasks. HubStaff can then use this to offer a report on the status of each project on a weekly basis. On the team dashboard, managers can see each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also shows whether workers are online.
Payroll, Timesheets, and other Miscellaneous Features Customer Support and Qa Hubstaff Salary
Besides tracking employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can function as a digital check-in and check-out mechanism for companies. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the very first keyboard stroke or mouse activity of the day for each worker.
Managers can also pause the machine manually for breaks.
With HubStaff, maintaining a record of working hours and wages is also made easier. HubStaff’s citizenship handling tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set period.
Job Tracking for Customers Customer Support and Qa Hubstaff Salary
Becoming transparent to clients is key for establishing trust for your business. HubStaff makes it effortless to communicate with clients, in addition to assure them that things are going as agreed upon.
HubStaff makes it simple for clients to have a peek into the progress of projects. This can be simply done by including clients into the members tab. From there, they could see the stages of the project, as well as the pending and completed tasks.
Third party Software Integration
HubStaff can integrate nicely with other project monitoring tools including but not limited to Asana and Trello. This is good news for business owners who are already using other project management software.
You may be asking yourself if using HubStaff to manage employees can be counterproductive since it might make a feeling of distrust between managers and team members. To ease your mind, you can be sure that HubStaff lets the whole team know of the entire monitoring system. Employees can be sure that their activities are monitored only during work hours, and exactly how they are being monitored.
However, as a company owner or manager, it’s your duty to let your employees know beforehand that your workplace will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.
To put it simply, HubStaff is a tracking system rather than a surveillance system. Employees can be sure that only the cases of their keystrokes and mouse actions are listed, and not the actual keystroke that they register. HubStaff will not let managers and admins know just what their employees are typing.
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock features related to payroll administration. The enterprise feature includes fleet tracking and even a concierge accounts.
For those who are ready to pay on an annual basis, then the price per person per month of the paid programs will be slashed down to $5, 8$, and $16, respectively.
Verdict Customer Support and Qa Hubstaff Salary
You can be certain that HubStaff can flawlessly perform the job that it promises to do. The user interface is clean and intuitive, and isn’t at all confusing, requiring only minimal orientation for workers not knowledgeable about the software.
However, it has to be stated that not all businesses might benefit fully from utilizing HubStaff. HubStaff is especially suited to modern desk jobs, and for projects where staff members use computers for the majority of their time. Take jobs that require a lot of reading for example, where employees might seem to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in reality
Business owners should also not completely rely on the information that HubStaff collects to determine if their employees are being productive or not. HubStaff is merely a project management software with features and tools that can help you gauge the performance of workers and other members of the team. This is in no way a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Customer Support and Qa Hubstaff Salary
Q: Where do the screenshots go?
A: HubStaff shops the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of team members who may use HubStaff?
A: The paid plans have a minimum of two users and cap of 350 users.
Q: Is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their site. But these are just based on United States laws. It is best to check with a lawyer for international users.
Q: Can employees choose when they are being monitored?
A: Yes, employees can manually start and end HubStaff monitoring and have it run in the background. HubStaff doesn’t collect any data once monitoring ends.