With the rise of internet work-from-home jobs and freelancing, our notion of a workplace is steadily changing. Today, our notion of a traditional workplace can differ from the rooms full of individual cubicles that we were used to. HubStaff, a software from a company of the same name based in the United States, offers its services for conventional, remote, or even completely online workplaces.
An employee tracking software is used to monitor whether or not employees are keeping on with their duties, as well as screen and look out for unwanted or prohibited activity. Apart from monitoring behavior, it can also be used to handle any type of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Customer Support Hubstaff Salary
HubStaff includes the features that you would expect from an employee monitoring software such as:
Online Activity Monitoring:
We all know full well that social media kills productivity. All too frequently, a few swipes on any social media app is going to wind up consuming hours of our time, even in the workplace. Checking up on important notifications from time to time is acceptable, but it is helpful if managers know when it’s becoming a problem. HubStaff can help track if workers use too much social media and other applications that hamper productivity.
HubStaff can take note of the sites (and even the url of the exact page) that workers visit during work hours, as well as the time they spend on it. Traffic from applications can also be monitored and the time spent on these can also be listed.
The information is displayed neatly, and managers can see the page title of the visited webpages, the url, and the time spent, all in a single glance. They can also visit the links displayed to confirm if employees really are allowing time slide on sites unrelated to work.
Monitoring individual screens is too much of a hassle and can be very awkward if done personally. But then, it is crucial for when a remote workplace setup is in order where it is impossible to manage employees in person.
HubStaff has a feature that could enable managers to take screenshots of the employees’ screens at a customizable time period, with 10 minutes as the default option. If this sounds too much of an invasion of privacy, then it can be set to have the screenshots be partly blurred. This way, managers can determine if workers are working on their desks instead of playing games or watching movies, without exposing potential sensitive information.
It must be noted that workers would know that this feature is activated on their screens. Employees would also be able to view the screenshots taken from their displays just so they’ll be ensured that this feature is implemented just for reasons related to work.
With that said, this still has an influence on the behaviour of employees as knowing that their displays are monitored is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of employee activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of those instances are present.
HubStaff can then compare the overall time where the mouse or keyboard is active to the overall time spent working. HubStaff considers a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may mean that an employee is taking too much time on the desk doing nothing, or if an employee is doing too slowly.
The dashboard for this tool displays the productivity rate of each member of the group. This way, the tool can also be used to see how many members of the team are working on a project at a given time.
Work Limit Monitoring Customer Support Hubstaff Salary
Working overtime is also becoming more of a standard, even so in countries such as Japan where it is an unofficial standard. Reasons can vary from employees wanting to finish their jobs early, catch up on projects, and some are only workaholics who wish to be working as much as possible.
However, it’s been demonstrated that too much work can be detrimental as productivity and creativity declines without enough rest. There’s a great reason why there is a regular 8 hours of work each day.
HubStaff can help managers track if employees are working a lot of hours each week. They could set the maximum time every week that employees can remain logged on for work. After the maximum time has been reached, then the time monitoring tool stops. In this manner, workaholic tendencies are suppressed, and that workers won’t be given the incentive to put in too much time to work and sacrifice personal and rest time.
Monitor the Location of Workers
Managers working with remote teams might find it hard to communicate and organize the team. Some employees might be leaping from place to place for work, and even be operating from cafes or other workstations.
Setting up unplanned meetings can be hard if workers are commuting from 1 place to another, or if they are doing field work.
Members of the group can install HubStaff in their telephones so that the employee place monitoring feature can be used. With this, supervisors and team leaders can monitor the location of their members during work hours.
HubStaff can display how much time employees spend on commuting between places and how long is spent on each location. From these data, managers can determine the best time to do rapid meetings.
As this requires employees to install HubStaff on their phones, this can be seen as overly intrusive of a tool. However, same as the rules on iOS and Android programs, employees will know precisely when their places are being tracked.
Project Progress Monitoring
HubStaff lets the whole group report on the progress of their tasks. HubStaff can then use this to offer a report on the status of each project on a weekly basis. On the staff dashboard, managers can view each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also shows whether employees are online.
Payroll, Timesheets, and other Miscellaneous Features Customer Support Hubstaff Salary
Besides tracking employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can function as a virtual check-in and check-out mechanism for companies. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the first keyboard stroke or mouse action of the day for each employee.
Managers can also pause the machine manually for breaks.
With HubStaff, maintaining a record of working hours and salaries is also made easier. HubStaff’s citizenship handling tool can determine each employee’s payout depending on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Cash transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.
Project Tracking for Clients Customer Support Hubstaff Salary
Being transparent to clients is key for establishing trust for your company. HubStaff makes it easy to communicate with customers, as well as assure them that things are moving as agreed upon.
HubStaff makes it simple for clients to have a peek into the progress of projects. This can be simply accomplished by adding clients into the members tab. From there, they can see the phases of the project, in addition to the completed and pending tasks.
Third party Applications Integration
HubStaff can integrate well with other project tracking tools such as but not limited to Asana and Trello. This is great news for business owners who are already using other project management software.
You might be wondering if using HubStaff to manage employees can be counterproductive as it may make an atmosphere of distrust between managers and staff members. To ease your mind, you can be certain that HubStaff lets the whole team know of the entire monitoring system. Employees can be sure that their actions are monitored only during work hours, and precisely how they are being tracked.
However, as a business owner or manager, it’s your duty to let your workers know beforehand that your office will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.
To put it simply, HubStaff is a monitoring system rather than a surveillance system. Employees can be certain that only the cases of the keystrokes and mouse actions are recorded, and not the actual keystroke that they register. HubStaff will not let managers and admins know what exactly their workers are typing.
HubStaff has three paid programs that charge a fixed price per user per month. The Basic plan costs $7, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock attributes related to payroll administration. The enterprise feature includes fleet tracking and even a concierge account.
For those who are ready to pay on an annual basis, then the price per person per month of their paid programs will be slashed down to $5, 8$, and $16, respectively.
Verdict Customer Support Hubstaff Salary
You can be certain that HubStaff can flawlessly do the job that it promises to do. The user interface is clean and intuitive, and is not in any way confusing, requiring only minimal orientation for employees not familiar with the software.
However, it must be said that not all companies might benefit fully from utilizing HubStaff. HubStaff is especially suited to modern desk jobs, and for projects where staff members use computers for the majority of their time. Take jobs that require a whole lot of reading for example, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in fact
Business owners should also not completely depend on the information that HubStaff collects to determine whether their employees are being productive or not. HubStaff is merely a project management software using tools and features that can help you gauge the performance of employees and other members of the group. This is certainly not a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Customer Support Hubstaff Salary
Q: Where do the screenshots go?
A: HubStaff stores the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of group members that can use HubStaff?
A: The paid plans have a minimum of two users and cap of 350 users.
Q: Is implementing HubStaff in companies completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their site. However, these are just based on United States laws. It is best to consult with a lawyer for international users.
Q: Can employees choose when they are being monitored?
A: Yes, employees can manually start and finish HubStaff monitoring and have it run in the background. HubStaff doesn’t collect any data once tracking ends.