Doctor Time Lord

time-doctor-review

In searching for the ideal time-tracking software, you must not only look into what it is and how much it can offer but also the aspects that make it stand out from the rest. We all know that not all time trackers are created equal. It’s crucial to compare and decide which of the competitors is worth a shot.

Of course, we mustn’t forget to look into the aspect of personal feelings as well. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.

Out of all the top apps taking over today’s productivity scene, Time Doctor has teams and solo users in a trance for its jam-packed time- and task-monitoring capabilities. But has it caught us the same way? This comprehensive review will help you find out.

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For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. To get a comprehensive overview of Time Doctor, you may still want to check out our article below.

A Closer Look at Time Doctor Doctor Time Lord

Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. The tool’s range of features and tools is designed to assist teammates and individuals in improving their productivity by 22% on average.

Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.

Time Doctor has amassed a user base of over 250,000 businesses throughout its history. Apple, Ericsson and the Better Business Bureau (BBB), Verizon and Boost Media are just a few of the many companies that have used Time Doctor for employee and time management issues.

Some of the features Time Doctor has been renowned for are its robust time and activity tracking functions and advanced capabilities, such as setting reminders for when to start and stop the timer. These features alone may be enough for the platform to position itself way ahead of other time management apps. However, it is unable to do so because of its lack of consistency in user useability.

Despite this, we believe that Time Doctor has the potential to be a wonderful addition to any individual or team looking to expand their productivity levels. Continue reading to learn more about the unique platform’s other features and how they work! Doctor Time Lord

time-difference

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The pros

  • Time Doctor is most well-known for its easy-to-use, time- and activity management tools and functions.
  • It includes standout features such as pinpoint-accurate reporting, idle alerts, and automatic reminders.
  • Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
  • It offers a smooth and sizable list of integrations with third-party platforms.

The Cons

  • The platform’s confusing user interface makes navigation difficult for many users, particularly first-timers. Doctor Time Lord
  • Despite its potential, its mobile apps don’t provide the same flexibility as the desktop and web versions.
  • It does not allow for smooth switching between web-based client apps and desktop apps, particularly if you are both the administrator or the user.
  • Only the web extension or desktop app can access the time tracking function.

Pricing and plans

Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently has three paid subscription tiers. Each tier offers a unique set of tools and features that get more expensive as they become more complex.

Pricing will increase depending on how many users are added to a team. Let’s check out the following three available plans in the Time Doctor platform.

  • Basic – $70/user annually or $7/user monthly

Time Doctor’s Basic tier includes access to the platform’s core features, such as time and activity tracking, task and project management, and unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. You can only store one month of data.

  • Standard – $100/user annually or $10/user monthly

Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.

  • Premium – $200/user per year or $20/user per month Doctor Time Lord

The Premium tier is the most complete yet out of the three. Those subscribed to it are given access to all of what Time Doctor has to offer – on top of the core tools, they can also explore the client portal, take video screen recordings, and receive VIP-style support.

Paying annually will get a complimentary charge for the first 2 months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.

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The User Interface

Despite being filled to the brim with robust time and activity management tools, Time Doctor may be highly notorious for its clunky and poorly-designed take on the user interface and experience. In most cases, going through the platform can be such a hassle – it’s even much harder if you explore its dashboard and features for the first time.

Many users of Time Doctor, for instance, have had difficulty accessing the various functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Users can access the time tracking feature via the web extension or desktop app. Project management, reporting, and other admin features are exclusive to the website version. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.

Another obstacle Time Doctor users need help with is the general look and design. The website-based dashboard lacks key features that would make it easier to use, except for the desktop app. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? Pie graphs, as well? Line graphs, perhaps?

It’s already clear that Time Doctor’s user interface and design don’t shine as brightly as its features – we’ll review that very shortly! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Doctor Time Lord

There is still hope that Time Doctor’s UX and UI issues could be fixed in the near future. For now, however, new users will need to learn the platform’s inner workings.

Time Doctor: Key Features

Let’s now dive into the tools and features you might want to explore when you log in to Time Doctor.

Project and Data Management

Time Doctor’s project management capabilities allow individuals and administrators to create tasks and group them in a matter of seconds. Administrators can also use this feature to assign tasks to their employees to reduce workload and increase productivity. Although you can set up standalone tasks, you may group them if you’d like into larger projects to keep things tidy and organized – a great idea for big companies whose stability relies on numerous departments beneath them.

Time Doctor knows that a clear workboard is a great way to get things done. Administrators can limit access to certain tasks and projects by limiting their visibility to a particular employee or group of employees in the organization. Do you want to check out who’s working on the task or project now? You may monitor their progress through the dashboard by checking how long they’ve been working, among other things.

Unlike the few other time management platforms out there, Time Doctor allows users to create permanent trackable tasks that can be easily adjusted, edited, or even deleted without having to worry about adding one day by day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! Doctor Time Lord

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Alerts and Time Tracking

As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Despite not being available in the web dashboard, its capabilities are surprisingly well-versed enough to make it stand independently. It’s quite straightforward – just add in the task you’re assigned to work on and click the timer’s start button to track your progress. It’s that simple!

As the timer plays out throughout your task, all your actions and activity will be recorded in the background. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. If you’re working solo, you may go through it in the same manner.

Time Doctor’s time tracking tool is unique in that it allows users to set up their own setup until they are happy enough to work. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.

If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you spot something similar and have gone to attend other things, you can manually click the play button in order to restart tracking. Similarly, you may also pause it if you want to time out from work. Time Doctor allows you to create time intervals between daily tasks if you feel you need some space.

Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Time Doctor, like other time-monitoring apps like Hubstaff, can track your activities and record the hours spent on your task, even without an internet connection. Doctor Time Lord

Monitoring Website and App Usage

It’s not just the amount of hours that Time Doctor is keen on monitoring, as it also applies to the other desktop apps you’ve visited, the websites you’ve explored, and even the keystrokes and mouse movements you’ve made as you work. The platform will immediately pause if it detects that your mouse cursor or keyboard is still stationary for longer than a set time and it will stay there until you do something.

It’s often difficult to determine if someone is productive until you know what they have been doing. If they’ve been focusing on their tasks, that’s a sigh of relief. It’s not the same story if they have been procrastinating and going to other platforms to distract from what they should be doing. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.

Time Doctor has a number of monitoring features that allow admins to easily see if employees are wasting their time or attending to a task. This feature can be used to identify if the URL or application name, and the status it is in, are some of the many. Admins or managers, specifically, may take this chance to set the productivity rating of each platform to any of the three ranks:

  • Productive if it serves the purpose of a project/team as a key driver for its tasks.
  • If it serves no purpose and is therefore inefficient, it will be a time-waster
  • If it is neither productive nor unproductive, it will be considered neutral.

These three productivity statuses are assigned to any website or app and can be adjusted to be limited to one user, group/team, or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. Doctor Time Lord

Activity Screenshots and Screen Recording

We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. Its built-in screenshot capabilities are there for this reason.

Administrators can specify a time period for screen capture across their project/team. It could be set to 10 minutes, 30 or even 30 minutes. If they please, they may also opt to select any of their teammates who should be allowed access to this feature.

Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. Premium subscribers have unlimited access to screenshots. Those who subscribe to Time Doctor’s Standard and Basic plans have unlimited access to screen shots. However, premium users can record video screens. Instead of taking pictures of the computer monitor, the platform records three minutes’ worth of work activity in action.

There may be rare instances in which someone from a project/team may be at risk of a breach of privacy caused by serious circumstances. To protect their safety, they might be permitted to delete screen recordings or screenshots within the Time Doctor platform. This will likely lead to the deducting of the work hours on the recording date.

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Productivity Reporting and Analysis

Time Doctor lets users view, edit and save pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Reports can be provided as a means to help users determine which of the implemented time management and productivity habits have been working and which need improvement.

You have so much to journey through with Time Doctor’s report collection. Its Web and App Usage report, on the one hand, lets you see how many hours you’ve spent and how active you’ve been on any website or app that’s classified as productive. On the other hand, the Poor Time Use report plots out how long you’ve sat around on sites that have been flagged as inappropriate for work. However, issues have arisen, especially from multi-screen work set-ups where one could jam to their favorite playlist on one screen while they get to their task on another. Poor Time Use includes the ability to open pop-up windows to block certain websites. This means that if someone goes to YouTube, they will be immediately reminded if they wish to continue or return to their task.

Other types of reports include the Timeline report, which displays all your tracked hours in chronological order, primarily divided into the colors yellow for manual time recording and green for automatic; the Project and Tasks report, where hours spent on assigned tasks and/or projects are broken down in full detail; and the Activity Summary in which your total work hours and the full percentages derived from a combination of all other reports are laid out for you and your admin to see. Doctor Time Lord

Time Doctor’s reporting tools are impressive, but some users don’t like the process of creating them. First, most reports are formatted in a clunky way, which can impact how they’re exported. Second, XSL and CSV are the only two options Time Doctor has made available and nothing else – some may be simply okay with that, but others won’t like this lack of export file diversity as much.

White-labeling and Client Access

Time Doctor is the one thing that solopreneurs and freelancers love the most. They can share their progress with clients even though they don’t have a Time Doctor account.

You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.

You simply send in the link to the portal to a client of yours, and once they gain access to its dashboard, they may be able to take a good look at how long and how far you’ve worked, the tasks you were able to finish beforehand, and even the library of recorded screenshots and reports. The great thing about the Client Portal is that you have full control over whatever you want your client base to see, resulting in smooth and tastefully curated interactions across the board.

Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.

Payroll

Planning to pay your employees based on how much they’ve dedicated their time to their respective tasks? You can do that within the Time Doctor platform through its built-in payroll feature. You can turn on payroll deep within the settings of your web dashboard and your team will be automatically billed. You may pay your teammates based on tracked hours or on a fixed-rate basis.

Time Doctor’s payroll software supports all currencies. You can ask employees to send their salaries through PayPal, Payoneer or TransferWise. If you’re working for a larger company, you may export all the payroll info into a CSV file for purposes of batch payments (multiple payments are sent all at once).

Integrations with Third-Party Services

Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. With an approximate estimate of over 60 integrations, Time Doctor makes it easy for you to manage your team’s combined work in one interconnected ecosystem.

Such includes connections with project management platforms like Asana and Trello, payment services like PayPal, work messaging apps like Slack, and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.

The Time Doctor Mobile App

Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. At the same time, its recent web extension is offered exclusively on Google Chrome. However, the time-tracking software also offers its users unlimited access through their smartphones: Time Doctor currently offers not one but two mobile app versions, both of which you can download on the Apple App Store and Google Play.

No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. On one side, the classic version of the app lets you overview the tasks within a project that need to be done, as well as track where your teammates are through GPS – both on top of the basic time-tracking tools and limited dashboard settings.

The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. Only two differences distinguish the two versions: 1) TD2 can only be used on Android devices and 2) you won’t have access to other features other than time tracking – a notable downgrade from TD Classic.

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How Safe and Secure is Time Doctor?

You may be questioning whether Time Doctor is worth using as a time management tool. You may also wonder if its surveillance tools could keep track of your actions, even as you pause your timer momentarily to catch a quick break. We are happy to inform you that the 1984-style work scenario is not something we find frightening. Your activities will not be saved to Time Doctor’s cloud database. It’s 100% not spyware material, so you’re in good hands.

We’d like to reiterate that your work activity may be tracked through screenshots and recordings, and we’d also like to add that there is a webcam shot feature that project managers may use to see their teammates right in front of their eyes…

Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.

Time Doctor assures that your likeness and activity will not be forced-shared in vain. The same sentiment can also be applied to payment information entered into the platform by yourself or your colleagues. These will then be automatically deleted after a while for privacy reasons.

Time Doctor further takes up drastic security measures to ensure that every user’s account isn’t easily breached. These measures include guaranteed protection by 2FA and a strong password policy, and all the data made within the platform is safeguarded by strong SSL encryption in maximum security facilities. Time Doctor is cloud-based so you can expect your data to be regularly backed up. You may be able to have your data restored quickly in the event of an internet or power outage. This will ensure that you don’t lose any progress.

The Bottom Line: Should You Use Time Doctor?

Time Doctor is a time management tool that can be used by freelancers and professional teams. It offers both the simplicity of a task management system and the sophistication of an advanced time tracker. This creates a harmonious balance between them.

Although the range of dynamic features in this app has left us speechless, we still found the experience to be awe-inspiring. However, it would have been much better if the UI and UX were more clear, less cohesive and lacking in functionality in mobile apps. There was also a lack of report graphics options and, to a certain extent, a disorienting UI. These issues alone may have prevented other users and us from fully enjoying it. Others don’t mind, though, because it does exactly what it was designed to do: track time.

We believe Time Doctor is able to hold its own, even though it doesn’t offer the same ease of use as other apps. Besides, every time management platform shines uniquely, right?

FAQ Doctor Time Lord

How can I approach Time Doctor’s customer service team?

Time Doctor’s customer service hotline can be approached either through e-mail or live chat. At this time, there is no telephone support. However, if you have an important matter and the best and only thing you think to solve this is through talking over the phone, you may leave behind your contact details and preferred call time through any of the available outlets. A member of the hotline will notify this and reach you any day.

Where else can I look for tutorials and tips on how to use Time Doctor?

YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.

Do I need to add credit card details to apply for a free trial to any of Time Doctor’s paid plans?

You don’t have to sign up with your credit card for the limited 14-day trial. You can only bring it up once you finish the period and wish to commit to purchasing a Time Doctor subscription if you like.

Is Time Doctor HIPAA-compliant?

Yes. Time Doctor follows the rules and standards of the US Health Insurance Portability and Accountability Act. Even though it can technically be used for a vast range of niches, industries, and professions, the platform can be a solid addition to healthcare teams.

 

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