In searching for the ideal time-tracking software, you must not only look into what it is and how much it can offer but also the aspects that make it stand out from the rest. We all know that not all time trackers are created equal. Therefore, it’s important to stack up and determine which among the contenders is worthy enough to be given a try.
We must not forget to consider our personal feelings. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Time Doctor is one of the most popular apps in today’s productivity market. It has both teams and single users in a stupor for its task- and time-monitoring capabilities. But has it caught us the same way? Read this comprehensive review to find out.
For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. To get a comprehensive overview of Time Doctor, you may still want to check out our article below.
A Closer Look at Time Doctor Edit Day And Time
Time Doctor is a time tracking and project-monitoring tool that’s best suited to small and large businesses, freelancers, remote teams, and freelance workers. Its lineup of tools and features aims to help teammates and individuals improve their productivity by an average of 22%.
Launched in 2012, around a decade earlier already, Time Doctor has slowly gained a large following, becoming a popular time management tool among companies everywhere, whether they’re established or just starting in the industry. It has also become a hit among freelancers who often work for multiple clients thanks to its convenient client portal feature.
Time Doctor has amassed a user base of over 250,000 businesses throughout its history. Apple, Ericsson and the Better Business Bureau (BBB), Verizon and Boost Media are just a few of the many companies that have used Time Doctor for employee and time management issues.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features alone may be enough for the platform to position itself way ahead of other time management apps. Still, the lack of cohesiveness in its general user usability stops it from doing so.
Despite this, we believe that Time Doctor has the potential to be a wonderful addition to any individual or team looking to expand their productivity levels. Keep reading to know more about what else this one-of-a-kind platform has to offer and how well each of them works! Edit Day And Time
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The pros
- Time Doctor is most well-known for its easy-to-use, time- and activity management tools and functions.
- It includes standout features such as pinpoint-accurate reporting, idle alerts, and automatic reminders.
- The user-friendly and extensive client portal makes it easy for freelancers to interact with clients.
- It allows for a large and seamless integration with third-party platforms.
The Cons
- Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. Edit Day And Time
- Despite its potential, its mobile apps don’t provide the same flexibility as the desktop and web versions.
- It does not allow for smooth switching between web-based client apps and desktop apps, particularly if you are both the administrator or the user.
- Only the web extension or desktop app can access the time tracking function.
Plans and Pricing
Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently has three paid subscription tiers. Each tier offers a unique set of tools and features that get more expensive as they become more complex.
The pricing will also increase according to the number of users added to one team. Let’s take a look at the three plans available on the Time Doctor platform.
- Basic – $70/user per year or $7/user per month
The Basic tier of Time Doctor includes access to core platform features such as task and project management and time and activity tracking. It also allows unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. You can only store one month of data.
- Standard – $100/user per year or $10/user per month
Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.
- Premium – $200/user per year or $20/user per month Edit Day And Time
The Premium tier is the most complete yet out of the three. Subscribers to the Premium tier have access to all the Time Doctor features. They can explore the client portal and take screen recordings.
Paying annually will get a complimentary charge for the first 2 months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.
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The User Interface
Despite being filled to the brim with robust time and activity management tools, Time Doctor may be highly notorious for its clunky and poorly-designed take on the user interface and experience. In most cases, going through the platform can be such a hassle – it’s even much harder if you explore its dashboard and features for the first time.
Many users of Time Doctor, for instance, have had difficulty accessing the various functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Users can access the time tracking feature via the web extension or desktop app. Project management, reporting, and other admin features are exclusive to the website version. This is why switching between the portals is easier – it’s not possible to do this with other time management platforms.
Time Doctor users also need to be helped with the overall design and look. The website-based dashboard lacks key features that would make it easier to use, except for the desktop app. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? Pie graphs, as well? Line graphs, perhaps?
Time Doctor’s interface and design are already a problem. We’ll be reviewing that in a moment! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Edit Day And Time
There’s still a glimmer of hope that the UI and UX issues in Time Doctor could be resolved and improved in the future. But for now, those new to the platform will have to go through a rather steep learning curve before getting used to its inner workings.
Time Doctor: Key Features
Now, let’s dive deeper into some of the features and tools you may want to explore if you log in to the Time Doctor platform.
Project and Data Management
Time Doctor’s project management capabilities allow individuals and administrators to create tasks and group them in a matter of seconds. Admins may also utilize this feature to assign their employees tasks to offload and maximize their teams’ productivity. Although you can set up standalone tasks, you may group them if you’d like into larger projects to keep things tidy and organized – a great idea for big companies whose stability relies on numerous departments beneath them.
Time Doctor understands that a clean workboard can easily get things done. With that in mind, admins may opt to limit access to select tasks or projects by assigning them to only a specific employee or group of employees within the team. Do you want to check out who’s working on the task or project now? You may monitor their progress through the dashboard by checking how long they’ve been working, among other things.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! Edit Day And Time
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Alerts and Time Tracking
As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Despite not being available in the web dashboard, its capabilities are surprisingly well-versed enough to make it stand independently. It’s quite straightforward – just add in the task you’re assigned to work on and click the timer’s start button to track your progress. It’s that simple!
All your activities and actions will be recorded as the timer runs through your task. These actions and activities will be recorded and saved to the dashboard. Administrators can then access the dashboard to monitor their employees’ progress. If you’re working solo, you may go through it in the same manner.
Time Doctor’s time tracking tool is unique in that it allows users to set up their own setup until they are happy enough to work. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.
If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you ever spot something like this and you’ve gone to attend to other things beforehand, you may manually click the play button to resume tracking. You can also pause the timer if you need to take a break from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
While Time Doctor can track your progress and work hours online, did you know it could also do this offline? Time Doctor, like other time-monitoring apps like Hubstaff, can track your activities and record the hours spent on your task, even without an internet connection. Edit Day And Time
Monitoring Website and App Usage
It’s not just the amount of hours that Time Doctor is keen on monitoring, as it also applies to the other desktop apps you’ve visited, the websites you’ve explored, and even the keystrokes and mouse movements you’ve made as you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
It’s often difficult to determine if someone is productive until you know what they have been doing. It’s an easy relief to hear if they are focusing on their tasks. It’s not the same story if they have been procrastinating and going to other platforms to distract from what they should be doing. Time Doctor lets you check out which websites and applications your colleagues have used during work hours, as well as how long they’ve been looking at them.
Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.
- Productive if it serves the purpose of a project/team as a key driver for its tasks.
- Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
- Neutral, if it’s neither considered productive nor unproductive.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. Edit Day And Time
Activity Screenshots and Screen Recording
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. This is why it has built-in snapshot capabilities.
Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. If they please, they may also opt to select any of their teammates who should be allowed access to this feature.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. While those subscribed to Time Doctor’s Basic and Standard plans have access to unlimited screenshots, Premium users get the upper hand with the inclusion of video screen recording. Instead of taking pictures of the computer monitor, the platform records three minutes’ worth of work activity in action.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. To protect their safety, they might be permitted to delete screen recordings or screenshots within the Time Doctor platform. This will likely lead to the deducting of the work hours on the recording date.
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Productivity Reporting and Analysis
Time Doctor lets users view, edit and save pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Reports can be provided as a means to help users determine which of the implemented time management and productivity habits have been working and which need improvement.
You have so much to journey through with Time Doctor’s report collection. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. On the other hand, the Poor Time Use report plots out how long you’ve sat around on sites that have been flagged as inappropriate for work. However, issues have arisen, especially from multi-screen work set-ups where one could jam to their favorite playlist on one screen while they get to their task on another. Poor Time Use also includes being able to set pop-up windows on off-limits websites, so whenever someone decides to go to YouTube, for example, they’ll be instantly met with a reminder if they want to continue or go back to focus on their assigned task.
Other types of reports include the Timeline report, which displays all your tracked hours in chronological order, primarily divided into the colors yellow for manual time recording and green for automatic; the Project and Tasks report, where hours spent on assigned tasks and/or projects are broken down in full detail; and the Activity Summary in which your total work hours and the full percentages derived from a combination of all other reports are laid out for you and your admin to see. Edit Day And Time
Time Doctor’s reporting tools are impressive, but some users don’t like the process of creating them. First, most reports are formatted in a clunky way, which can impact how they’re exported. Second, Time Doctor only offers XSL or CSV. Some may be okay with this, while others will not like the lack of options for export files diversity.
White-labeling and Client Access
Time Doctor is the one thing that solopreneurs and freelancers love the most. They can share their progress with clients even though they don’t have a Time Doctor account.
You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.
Simply send the link to the portal directly to your clients. Once they have access to it, they can see how long you’ve been working, how many tasks you completed, and even the archive of screenshots and reports. You have complete control over what your clients see through the Client Portal, which results in smooth, tasteful interactions.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
Payroll
You want to pay your employees according to how much time they have dedicated to their tasks. You can do this within the Time Doctor platform using its built-in payroll function. You can turn on payroll deep within the settings of your web dashboard and your team will be automatically billed. Your teammates may be paid based on their hours worked or on a fixed rate.
Time Doctor’s payroll tool supports every form of currency in existence. You can ask employees to send their salaries through PayPal, Payoneer or TransferWise. If you’re working for a larger company, you may export all the payroll info into a CSV file for purposes of batch payments (multiple payments are sent all at once).
Integration with Third-Party Services
Time Doctor offers a wide range of integrations to various third-party platforms. These integrations are primarily focused on work, business, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.
These include connections to project management platforms such as Trello and Asana, payment services such PayPal, work messaging apps such Slack and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop program is available to download and install on Windows PCs, Mac OS devices, and Linux OS computers. At the same time, its recent web extension is offered exclusively on Google Chrome. However, the time-tracking software also offers its users unlimited access through their smartphones: Time Doctor currently offers not one but two mobile app versions, both of which you can download on the Apple App Store and Google Play.
No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. The classic version of the app allows you to view all tasks in a project and track your team’s location through GPS. This is on top of the basic tools for time tracking and the limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. Only two differences distinguish the two versions: 1) TD2 can only be used on Android devices and 2) you won’t have access to other features other than time tracking – a notable downgrade from TD Classic.
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Time Doctor: How safe and secure is it?
At this point, you’re questioning whether or not Time Doctor is worth trusting as a time management service. It is possible that its surveillance tools may keep track of your activities, even if you temporarily pause your timer to take a break. We are happy to inform you that the 1984-style work scenario is not something we find frightening. Your activities will not be saved to Time Doctor’s cloud database. You’re safe because it’s not spyware-like.
We’d like to reiterate that your work activity may be tracked through screenshots and recordings, and we’d also like to add that there is a webcam shot feature that project managers may use to see their teammates right in front of their eyes…
Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.
Time Doctor assures that your likeness and activity will not be forced-shared in vain. The same sentiment can also be applied to payment information entered into the platform by yourself or your colleagues. These will then be automatically deleted after a while for privacy reasons.
Time Doctor further takes up drastic security measures to ensure that every user’s account isn’t easily breached. This includes strong password policies and 2FA protection. All data stored within the platform is protected by strong SSL encryption with maximum security. Time Doctor is cloud-based so you can expect your data to be regularly backed up. In the case of a power or internet outage, you may have them recovered shortly, so your progress won’t be lost.
The Bottom Line: Should You Use Time Doctor?
Time Doctor is a time management tool that can be used by freelancers and professional teams. It offers both the simplicity of a task management system and the sophistication of an advanced time tracker. This creates a harmonious balance between them.
Although the range of dynamic features in this app has left us speechless, we still found the experience to be awe-inspiring. However, it would have been much better if the UI and UX were more clear, less cohesive and lacking in functionality in mobile apps. There was also a lack of report graphics options and, to a certain extent, a disorienting UI. These problems may have hindered other users as well as us from enjoying the experience to its fullest. Still, others don’t mind anyway because it works exceptionally in what it was originally designed to do – track time.
We believe Time Doctor is able to hold its own, even though it doesn’t offer the same ease of use as other apps. Besides, every time management platform shines uniquely, right?
FAQ Edit Day And Time
How can I approach Time Doctor’s customer service team?
Time Doctor’s customer service hotline can be approached either through e-mail or live chat. There is currently no phone support option provided. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. A member of the hotline will notify this and reach you any day.
Where else can I look for tutorials and tips on how to use Time Doctor?
YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.
Do I need to add credit card details to apply for a free trial to any of Time Doctor’s paid plans?
You don’t have to sign up with your credit card for the limited 14-day trial. You can only bring it up once you finish the period and wish to commit to purchasing a Time Doctor subscription if you like.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). Even though it can technically be used for a vast range of niches, industries, and professions, the platform can be a solid addition to healthcare teams.