In searching for the ideal time-tracking software, you must not only look into what it is and how much it can offer but also the aspects that make it stand out from the rest. All time trackers may not be created equal. Therefore, it’s important to stack up and determine which among the contenders is worthy enough to be given a try.
We must not forget to consider our personal feelings. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Out of all the top apps taking over today’s productivity scene, Time Doctor has teams and solo users in a trance for its jam-packed time- and task-monitoring capabilities. But has it caught us the same way? This comprehensive review will help you find out.
For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor For One Day Only
Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. The tool’s range of features and tools is designed to assist teammates and individuals in improving their productivity by 22% on average.
Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features may be enough to help Time Doctor stand out from other time management apps. Still, the lack of cohesiveness in its general user usability stops it from doing so.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Keep reading to know more about what else this one-of-a-kind platform has to offer and how well each of them works! For One Day Only
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- Time Doctor is best recognized for its excellent, easy-to-use time and activity management tools and functions.
- It includes outstanding features like pinpoint-accurate reports, idle alerts and automatic reminders.
- Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
- It allows for a large and seamless integration with third-party platforms.
- Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. For One Day Only
- Despite its potential, its mobile apps don’t provide the same flexibility as the desktop and web versions.
- It doesn’t offer smooth switching between the web-based client and desktop apps, especially if you’re both the administrator and the user.
- Only the web extension or desktop app can access the time tracking function.
Pricing and plans
Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently has three paid subscription tiers. Each tier offers a unique set of tools and features that get more expensive as they become more complex.
The pricing will also increase according to the number of users added to one team. Let’s take a look at the three plans available on the Time Doctor platform.
- Basic – $70/user annually or $7/user monthly
The Basic tier of Time Doctor includes access to core platform features such as task and project management and time and activity tracking. It also allows unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. Plus, you’re limited to one month’s worth of data storage.
- Standard – $100/user per year or $10/user per month
Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. The Standard plan also has a new time limit for its customer support hotline, which is now limited to three days instead of 24 hours.
- Premium – $200/user annually or $20/user monthly For One Day Only
The Premium tier is the most complete yet out of the three. Those subscribed to it are given access to all of what Time Doctor has to offer – on top of the core tools, they can also explore the client portal, take video screen recordings, and receive VIP-style support.
Paying annually will get a complimentary charge for the first 2 months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.
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The User Interface
Time Doctor is a robust tool for managing time and activities. However, it’s well-known for its awkward and poorly designed user interface. In most cases, going through the platform can be such a hassle – it’s even much harder if you explore its dashboard and features for the first time.
Many users of Time Doctor, for instance, have had difficulty accessing the various functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Until now, users can only access the time tracking feature through the desktop app or web extension. Project management, reporting, and other admin features are exclusive to the website version. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.
Another obstacle Time Doctor users need help with is the general look and design. The website-based dashboard lacks key features that would make it easier to use, except for the desktop app. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? You might also like pie graphs. Line graphs, perhaps?
Time Doctor’s interface and design are already a problem. We’ll be reviewing that in a moment! However, despite their combined lackluster appeal, they’re not strong enough to fully soil the experience of tracking work activity, which the platform was designed for in the first place. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. For One Day Only
There is still hope that Time Doctor’s UX and UI issues could be fixed in the near future. For now, however, new users will need to learn the platform’s inner workings.
Key Features Included in Time Doctor
Now, let’s dive deeper into some of the features and tools you may want to explore if you log in to the Time Doctor platform.
Project and Data Management
Time Doctor’s project management capabilities allow individuals and administrators to create tasks and group them in a matter of seconds. Admins may also utilize this feature to assign their employees tasks to offload and maximize their teams’ productivity. Although you can set up standalone tasks, you may group them if you’d like into larger projects to keep things tidy and organized – a great idea for big companies whose stability relies on numerous departments beneath them.
Time Doctor knows that a clear workboard is a great way to get things done. With that in mind, admins may opt to limit access to select tasks or projects by assigning them to only a specific employee or group of employees within the team. You may want to see who is working on the task or project right now. The dashboard allows you to track their progress and see how long they have been working.
Unlike the few other time management platforms out there, Time Doctor allows users to create permanent trackable tasks that can be easily adjusted, edited, or even deleted without having to worry about adding one day by day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! For One Day Only
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Alerts and Time Tracking
As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Despite not being available in the web dashboard, its capabilities are surprisingly well-versed enough to make it stand independently. It’s easy to use – simply add the task to which you are assigned and then click the start button to track your progress. It’s simple as that!
All your activities and actions will be recorded as the timer runs through your task. These actions and activities will be recorded and saved to the dashboard. Administrators can then access the dashboard to monitor their employees’ progress. You may do it the same way if you are working alone.
One unique trait of Time Doctor’s time-tracking tool that we can’t help but appreciate is allowing users to customize their set-up according to their liking until they’re content enough to work well. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.
If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you ever spot something like this and you’ve gone to attend to other things beforehand, you may manually click the play button to resume tracking. Similarly, you may also pause it if you want to time out from work. Time Doctor allows you to create time intervals between daily tasks if you feel you need some space.
Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Like some time monitoring apps such as Hubstaff, which have this function, Time Doctor can record your activity and the hours you spend on your task even without the presence of an internet connection. For One Day Only
Monitoring Website and App Usage
It’s not just the amount of hours that Time Doctor is keen on monitoring, as it also applies to the other desktop apps you’ve visited, the websites you’ve explored, and even the keystrokes and mouse movements you’ve made as you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. It’s an easy relief to hear if they are focusing on their tasks. If they’ve been procrastinating by going to other platforms that divert from what they’re supposed to do, that’s a completely different story. Time Doctor lets you check out which websites and applications your colleagues have used during work hours, as well as how long they’ve been looking at them.
Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. Admins or managers, specifically, may take this chance to set the productivity rating of each platform to any of the three ranks:
- Productive, if it serves a team/project’s purpose as a key driver to its tasks.
- Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
- Neutral, if it’s neither considered productive nor unproductive.
These three productivity statuses are assigned to any website or app and can be adjusted to be limited to one user, group/team, or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. For One Day Only
Activity Screenshots and Screen Recording
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. This is why it has built-in snapshot capabilities.
Administrators can specify a time period for screen capture across their project/team. It could be set to 10 minutes, 30 or even 30 minutes. They can also choose to allow access to any of their colleagues if they wish.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. While those subscribed to Time Doctor’s Basic and Standard plans have access to unlimited screenshots, Premium users get the upper hand with the inclusion of video screen recording. The platform captures three minutes of actual work activity, instead of just taking photos of the monitor.
There may be rare instances in which someone from a project/team may be at risk of a breach of privacy caused by serious circumstances. If this happens, they may be allowed to delete screenshots or screen recordings within the Time Doctor platform for their safety. This will likely lead to the deducting of the work hours on the recording date.
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Productivity Reporting and Analysis
Time Doctor allows users to view, edit, save, share, or print from its selection of pre-built reports. Each report contains the data and insights that the software has collected during the user’s work hours. All of these reports are presented in decent visuals or summaries. Users can request reports to determine which time management and productivity practices are working well and which ones need to be improved.
Time Doctor’s report collection has so many options for you to explore. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. The Poor Time Use report shows how long you have sat on sites that have been flagged inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use also includes being able to set pop-up windows on off-limits websites, so whenever someone decides to go to YouTube, for example, they’ll be instantly met with a reminder if they want to continue or go back to focus on their assigned task.
The Timeline report displays all of your hours tracked in chronological order. It is divided into two colors: yellow for manual time recording and blue for automatic. The Project and Tasks report shows hours spent on tasks and/or projects. Finally, the Activity Summary allows you and your admin to view your total work hours and all percentages from all reports. For One Day Only
While Time Doctor’s accurate reporting tools may be impressive and all, some of its users have historically not liked experiencing certain issues while generating them. First, most reports are formatted in a clunky way, which can impact how they’re exported. Second, XSL and CSV are the only two options Time Doctor has made available and nothing else – some may be simply okay with that, but others won’t like this lack of export file diversity as much.
White-labeling and Client Access
If there’s one thing about Time Doctor that dedicated freelancers or solopreneurs can’t get enough of, it’s the ability to share the progress of their tasks with their clients, even if they are not exactly their teammates or don’t share a Time Doctor account.
If your job is to take commissions from a wide variety of clientele, you may be glad to know that the platform’s remarkable Client Portal feature lets you do exactly that!
You simply send in the link to the portal to a client of yours, and once they gain access to its dashboard, they may be able to take a good look at how long and how far you’ve worked, the tasks you were able to finish beforehand, and even the library of recorded screenshots and reports. The great thing about the Client Portal is that you have full control over whatever you want your client base to see, resulting in smooth and tastefully curated interactions across the board.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
You want to pay your employees according to how much time they have dedicated to their tasks. You can do this within the Time Doctor platform using its built-in payroll function. Turn on payroll deep in the settings of the web dashboard, and your team’s timeline will automatically be billed. You may pay your teammates based on tracked hours or on a fixed-rate basis.
Time Doctor’s payroll tool supports every form of currency in existence. As for payment methods, you may ask your employees to have their salary sent through PayPal, Payoneer, or TransferWise. If you’re working for a larger company, you may export all the payroll info into a CSV file for purposes of batch payments (multiple payments are sent all at once).
Integration with Third-Party Services
Time Doctor offers a wide range of integrations to various third-party platforms. These integrations are primarily focused on work, business, and productivity. With an approximate estimate of over 60 integrations, Time Doctor makes it easy for you to manage your team’s combined work in one interconnected ecosystem.
Such includes connections with project management platforms like Asana and Trello, payment services like PayPal, work messaging apps like Slack, and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. The time-tracking software offers unlimited access to its users through their smartphones. Time Doctor currently offers two mobile apps versions. You can download them both on the Apple App Store or Google Play.
No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. The classic version of the app allows you to view all tasks in a project and track your team’s location through GPS. This is on top of the basic tools for time tracking and the limited dashboard settings.
Time Doctor 2 is the latest version. It has almost the exact same functionality as the older version. Only two differences distinguish the two versions: 1) TD2 can only be used on Android devices and 2) you won’t have access to other features other than time tracking – a notable downgrade from TD Classic.
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Time Doctor: How safe and secure is it?
At this point, you’re questioning whether or not Time Doctor is worth trusting as a time management service. It is possible that its surveillance tools may keep track of your activities, even if you temporarily pause your timer to take a break. We are happy to inform you that the 1984-style work scenario is not something we find frightening. Your activities will not be saved to Time Doctor’s cloud database. It’s 100% not spyware material, so you’re in good hands.
We want to remind you that screenshots and recordings can be used to track your work activity. Project managers may also use the webcam shot feature to see their coworkers right in front of them.
Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.
As Time Doctor promises that all your activity and likeness will not be force-shared in vain, the same sentiment can be applied to the payment information typed into the platform by you or your teammates, which will then be automatically deleted after a short while for the sake of privacy.
Time Doctor also takes extreme security measures to make sure that no account is easily hacked. This includes strong password policies and 2FA protection. All data stored within the platform is protected by strong SSL encryption with maximum security. Time Doctor is cloud-based so you can expect your data to be regularly backed up. In the case of a power or internet outage, you may have them recovered shortly, so your progress won’t be lost.
The Bottom Line: Should You Use Time Doctor?
Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.
While its line-up of dynamic features has admittedly left us in awe, the experience would have been significantly better if it weren’t for the disorienting UI and UX, lack of functionality and cohesiveness in the mobile apps, and, to an extent, undersupply of report graphics options. These issues alone may have prevented other users and us from fully enjoying it. Still, others don’t mind anyway because it works exceptionally in what it was originally designed to do – track time.
We believe Time Doctor is able to hold its own, even though it doesn’t offer the same ease of use as other apps. Besides, every time management platform shines uniquely, right?
FAQ For One Day Only
How do I contact Time Doctor’s customer support team?
You can contact Time Doctor’s customer support hotline via e-mail, or live chat. There is currently no phone support option provided. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. You will be notified by the hotline and can reach them any time.
You won’t find any tutorials or tips for Time Doctor anywhere else.
YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.
Do I need to add credit card details to apply for a free trial to any of Time Doctor’s paid plans?
You don’t have to sign up with your credit card for the limited 14-day trial. You can only bring it up once you finish the period and wish to commit to purchasing a Time Doctor subscription if you like.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). The platform is technically flexible enough to be used in a wide range of industries and niches. However, it can also be useful for healthcare teams.