With the rise of online work-from-home jobs and freelancing, our notion of a workplace is steadily changing. Today, our notion of a traditional workplace can differ from the rooms full of individual cubicles that we were used to. HubStaff, a software from a company of the same name established in the United States, offers its services for conventional, remote, or even completely online workplaces.
An employee tracking software is used to track whether or not employees are keeping on with their duties, in addition to screen and be aware of unwanted or illegal activity. Apart from monitoring behaviour, it can also be used to manage any type of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Case Study
HubStaff includes the features that you would expect from an employee tracking software such as:
Online Activity Monitoring:
We all know full well that social media kills productivity. All too often, a few swipes on any social networking app will wind up consuming hours of our time, even at work. Assessing on important notifications from time to time is acceptable, but it’s helpful if managers know when it is becoming a problem. HubStaff can help track if workers use too much social media and other programs that hamper productivity.
HubStaff can pay attention to the sites (and even the url of the specific page) that workers visit during work hours, in addition to the time they spend on it. Traffic from applications may also be monitored and the time spent on these is also recorded.
The information is displayed neatly, and supervisors can see the page title of the visited pages, the url, and the time spent, all in a single glance. They can also visit the links displayed to confirm if workers really are allowing time slide on sites unrelated to work.
Monitoring individual screens is too much of a hassle and can be quite awkward if done personally. But then, it is necessary for when a remote workplace setup is in order where it’s impossible to handle employees in person.
HubStaff has a quality that can enable managers to take screenshots of their employees’ screens at a customizable time period, with 10 minutes as the default option. If it sounds too much of an invasion of privacy, then it can be set to have the screenshots be partly blurred. In this way, managers can determine if workers are working on their desks rather than playing games or watching movies, without exposing possible sensitive information.
It must be noted that employees would know that this feature is activated on their displays. Employees would also be able to look at the screenshots taken from their screens just so that they’ll be assured that this feature is implemented only for reasons related to work.
With that said, this still has an effect on the behaviour of employees as knowing that their screens are tracked is enough of a reason for them to perform their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of worker activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of those instances are present.
HubStaff can then compare the overall time where the mouse or keyboard is busy to the overall time spent working. HubStaff believes a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may mean that a worker is taking too much time on the desk doing nothing, or if an employee is doing too slowly.
The dashboard for this tool displays the productivity rate of each member of the team. This way, the tool can also be used to see how many members of the team are working on a project at a given time.
Work Limit Monitoring Hubstaff Case Study
Working overtime is also becoming more of a norm, even so in countries such as Japan where it’s an unofficial standard. Reasons can range from employees wanting to finish their tasks early, catch up on jobs, and some are only workaholics who want to be working as much as you can.
However, it’s been demonstrated that too much work could be harmful as creativity and productivity declines without enough rest. There’s a good reason why there is a regular 8 hours of work every day.
HubStaff can help managers track if employees are working too much hours per week. They could set the maximum time each week that workers can stay logged on for work. After the maximum time has been reached, then the time monitoring tool stops. In this manner, workaholic tendencies are suppressed, and that workers will not be given the incentive to put in too much time to work and sacrifice personal and rest time.
Monitor the Location of Employees
Managers working with remote teams might find it hard to communicate and organize the team. Some employees may be jumping from place to place for work, and also be working from cafes or other workstations.
Setting up unplanned meetings can be hard if employees are commuting from one place to another, or if they’re doing field work.
Members of the team can install HubStaff in their telephones so that the employee location monitoring feature can be utilized. With this, managers and team leaders can monitor the location of the members during work hours.
HubStaff can display how much time employees spend on commuting between locations and how much time is spent on each location. From these data, managers can determine the best time to do quick meetings.
As this requires employees to install HubStaff on their phones, this can be seen as overly intrusive of a tool. But same as the principles on iOS and Android applications, employees will know exactly when their locations are being monitored.
Project Progress Monitoring
HubStaff lets the whole group report on the progress of their tasks. HubStaff can then use this to offer a report on the status of every project on a weekly basis. On the staff dashboard, managers can see each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also displays whether workers are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Case Study
Aside from monitoring employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can be a virtual check-in and check-out mechanism for businesses. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can record the first keyboard stroke or mouse activity of the day for each employee.
Managers can also pause the machine manually for breaks.
With HubStaff, maintaining a list of working hours and wages is also made simpler. HubStaff’s payroll managing tool can determine each employee’s payout depending on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.
Job Tracking for Customers Hubstaff Case Study
Becoming transparent to clients is key for establishing trust for your business. HubStaff makes it effortless to communicate with customers, as well as assure them that things are moving as agreed upon.
HubStaff makes it simple for clients to have a peek into the progress of jobs. This can be simply done by adding clients into the members tab. From there, they can see the phases of the project, in addition to the completed and pending tasks.
Third party Software Integration
HubStaff can integrate nicely with other project tracking tools such as but not limited to Asana and Trello. This is good news for business owners that are already using other project management applications.
You may be asking yourself if using HubStaff to manage employees can be counterproductive as it might make a feeling of distrust between managers and team members. To ease your mind, you can be sure that HubStaff lets the whole team know of the whole monitoring system. Employees can be sure that their activities are monitored only during work hours, and exactly how they are being monitored.
However, as a company owner or manager, it is your duty to let your employees know beforehand that your workplace will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.
To put it simply, HubStaff is a monitoring system rather than a surveillance system. Employees can be sure that only the instances of their keystrokes and mouse activity are listed, and not the actual keystroke that they register. HubStaff won’t let managers and admins know what exactly their workers are typing.
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $7, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock features associated with payroll management. The enterprise feature comprises fleet tracking and even a concierge accounts.
For those who are willing to pay on an annual basis, then the cost per person per month of their paid programs will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Case Study
You can be certain that HubStaff can flawlessly perform the job that it promises to do. The user interface is clean and intuitive, and isn’t at all confusing, requiring only minimal orientation for workers not familiar with the software.
However, it has to be said that not all companies might benefit fully from utilizing HubStaff. HubStaff is especially suited to modern desk jobs, and for projects where staff members use computers for the majority of their time. Take jobs that require a lot of reading for instance, where employees might seem to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in fact
Business owners should also not completely rely on the information that HubStaff collects to determine if their employees are being productive or not. HubStaff is merely a project management software with features and tools that will help you gauge the performance of employees and other members of the team. This is in no way a virtual or artificial intelligence office manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Case Study
Q: Where do the screenshots go?
A: HubStaff shops the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of team members who can use HubStaff?
A: The paid programs have a minimum of 2 users and limit of 350 users.
Q: Why is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them are available on their site. However, these are just based on United States laws. It’s best to consult with a lawyer for international users.
Q: Can employees choose when they’re being tracked?
A: Yes, employees can manually start and finish HubStaff tracking and have it run in the background. HubStaff doesn’t collect any data once tracking ends.