Hubstaff Chat Support

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With the rise of online work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Today, our notion of a conventional workplace can differ from the rooms full of individual cubicles that we were used to. HubStaff, a software from a company of the same name based in the United States, offers its services for traditional, distant, or even entirely online workplaces.

An employee tracking software is used to track whether or not employees are keeping on with their duties, as well as screen and look out for unwanted or illegal activity. Apart from monitoring behavior, it can also be used to manage any sort of workplace and make it more productive.

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Monitor Productivity and Improve Coordination with HubStaff Hubstaff Chat Support

HubStaff includes the features that you would expect from an employee monitoring software such as:

Online Activity Monitoring:

We all know full well that social media kills productivity. All too often, a few swipes on any social media app will wind up consuming hours of our time, even at work. Assessing on important notifications from time to time is acceptable, but it’s helpful if managers know when it’s becoming a problem. HubStaff can help monitor if workers use an excessive amount of social media and other applications that hamper productivity.

HubStaff can take note of the sites (and even the url of the exact page) that workers see during work hours, as well as the time they spend on it. Traffic from applications may also be tracked and the time spent on them is also recorded.

The data is displayed neatly, and supervisors can see the page name of the visited webpages, the url, and the time spent, all in a single glance. They can also visit the links displayed to verify if workers really are allowing time slide on websites unrelated to work.

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Display Monitoring

Monitoring individual displays is too much of a hassle and can be very awkward if done personally. But then, it is crucial for when a remote workplace setup is in order where it’s impossible to manage employees in person.

HubStaff has a feature that can enable managers to take screenshots of their employees’ screens at a customizable time period, with 10 minutes as the default. If it sounds too much of an invasion of privacy, then it could be set to have the screenshots be partially blurred. In this way, managers can determine if workers are working in their desks rather than playing games or watching movies, without exposing potential sensitive information.

It must be noted that workers would know that this feature is activated on their displays. Employees would also have the ability to view the screenshots taken from their screens just so they’ll be ensured that this feature is implemented just for reasons related to work.

That said, this still has an influence on the behavior of employees as knowing that their screens are monitored is enough of a reason for them to execute their tasks.

Monitor Activity on Computer Peripheral Devices

In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of employee activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of these instances are found.

HubStaff can then compare the overall time in which the mouse or keyboard is busy to the overall time spent working. HubStaff considers a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may mean that an employee is taking too much time on the desk doing nothing, or if an employee is doing too slowly.

The dashboard for this tool displays the productivity rate of each member of the group. In this way, the tool can also be used to see how many members of this team are working on a project at a specified time.

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Work Limit Monitoring Hubstaff Chat Support

Working overtime is also becoming more of a norm, even so in countries like Japan where it is an unofficial standard. Reasons can vary from employees wanting to finish their tasks early, catch up on projects, and some are only workaholics who wish to be running as much as possible.

However, it’s been proven that too much work could be harmful as productivity and creativity declines without enough rest. There’s a great reason why there’s a standard 8 hours of work every day.

HubStaff can help managers track if workers are working a lot of hours each week. They could set the maximum time each week which employees can remain logged on for work. After the maximum time has been reached, then the time tracking tool stops. In this manner, workaholic tendencies are suppressed, and that employees won’t be given the incentive to put in a lot of time to work and sacrifice personal and rest time.

Monitor the Location of Workers

Managers working with remote teams may find it tough to communicate and coordinate the team. Some employees may be leaping from place to place for work, and even be working from cafes or other workstations.

Setting up unplanned meetings can be difficult if employees are commuting from 1 place to another, or if they’re doing field work.

Members of the group can install HubStaff in their telephones so that the employee place monitoring feature can be used. With this, supervisors and team leaders can track the location of the members during work hours.

HubStaff can display how much time employees spend on commuting between places and how much time is spent on each location. From these data, managers can determine the best time to do quick meetings.

As this needs employees to install HubStaff in their phones, this can be seen as overly intrusive of a tool. However, same as the principles on iOS and Android programs, employees will know precisely when their locations are being monitored.

Project Progress Monitoring

HubStaff lets the entire group report on the progress of their tasks. HubStaff can then use this to offer a report on the status of each project on a weekly basis. On the team dashboard, managers can see each individual employee’s working hours and a summary of their completed and uncompleted tasks. The dashboard also shows whether employees are online.

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Payroll, Timesheets, and other Miscellaneous Features Hubstaff Chat Support

Besides monitoring employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.

Timesheet and Payroll Management

HubStaff can function as a digital check-in and check-out mechanism for businesses. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the very first keyboard stroke or mouse activity of the day for each worker.

Managers can also pause the machine manually for breaks.

With HubStaff, maintaining a list of working hours and salaries is also made easier. HubStaff’s citizenship handling tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set period.

Job Tracking for Clients Hubstaff Chat Support

Being transparent to customers is key for establishing trust for your company. HubStaff makes it easy to communicate with customers, in addition to assure them that things are going as agreed upon.

HubStaff makes it easy for clients to have a peek into the progress of jobs. This can be simply accomplished by adding clients into the members tab. From there, they could see the stages of the project, in addition to the completed and pending tasks.

Third party Applications Integration

HubStaff can integrate well with other project tracking tools such as but not limited to Asana and Trello. This is great news for business owners that are already using other project management software.

Hubstaff Chat Support

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Employee Spying?

You might be wondering if using HubStaff to handle employees can be counterproductive since it might make a feeling of distrust between managers and staff members. To ease your mind, you can be certain that HubStaff lets the entire team know of the entire monitoring system. Employees can be sure that their activities are monitored only during work hours, and exactly how they’re being monitored.

However, as a business owner or manager, it is your responsibility to let your employees know beforehand that your office will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.

To put it simply, HubStaff is a monitoring system rather than a surveillance system. Employees can be certain that only the instances of their keystrokes and mouse actions are listed, rather than the actual keystroke that they register. HubStaff won’t let managers and admins know what exactly their workers are typing.

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Pricing

HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.

Just the Premium and Enterprise plans unlock features associated with payroll management. The enterprise feature comprises fleet tracking and even a concierge accounts.

For those who are ready to pay on an annual basis, then the price per person per month of the paid plans will be slashed down to $5, 8$, and $16, respectively.

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Verdict Hubstaff Chat Support

It’s important to find the right software for your business since this will allow you to, in a way, outsource some of your tasks to the specific software.

You can be sure that HubStaff can flawlessly do the job that it claims to do. The user interface is intuitive and clean, and is not at all confusing, requiring only minimal orientation for workers not familiar with the software.

However, it has to be stated that not all companies might benefit fully from utilizing HubStaff. HubStaff is specially suited to modern desk tasks, and for projects where team members use computers for most of their time. Take jobs that take a lot of reading for example, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in reality

Business owners should also not completely rely on the data that HubStaff collects to determine if their employees are being productive or not. HubStaff is merely a project management software with features and tools that can allow you to gauge the performance of workers and other members of the team. This is certainly not a virtual or artificial intelligence workplace manager.

All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.

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FAQ Hubstaff Chat Support

Q: Where do the screenshots go?

A: HubStaff shops the screenshots and other data using Amazon AWS.

Q: Is there a maximum number of group members who can use HubStaff?

A: The paid plans have a minimum of 2 users and cap of 350 users.

Q: Is implementing HubStaff in companies completely legal?

A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their site. However, these are just based on United States laws. It is best to check with a lawyer for international users.

Q: Can employees choose when they are being monitored?

A: Yes, employees can manually start and end HubStaff monitoring and have it run in the background. HubStaff does not collect any data once monitoring ends.

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