With the rise of online work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Now, our notion of a traditional workplace can differ from the rooms filled with individual cubicles that we were used to. HubStaff, a software from a firm of the same name established in the United States, offers its services for traditional, distant, or even completely online workplaces.
An employee tracking software is used to monitor whether or not employees are keeping on with their duties, as well as screen and look out for unwanted or prohibited activity. Apart from monitoring behaviour, it may also be used to manage any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Complaints
HubStaff includes the features that you would expect from an employee monitoring software such as:
Online Activity Monitoring:
All of us know full well that social media kills productivity. All too frequently, a few swipes on any social networking app will wind up consuming hours of our time, even at work. Assessing on important notifications from time to time is acceptable, but it’s helpful if supervisors know when it is becoming a problem. HubStaff can help monitor if workers use an excessive amount of social media and other applications that hamper productivity.
HubStaff can take note of the sites (and even the url of the exact page) that workers visit during work hours, in addition to the time they spend on it. Traffic from applications can also be tracked and the time spent on them can also be recorded.
The information is displayed neatly, and managers can see the page name of the visited pages, the url, and the time spent, all in a single glance. They can also visit the links displayed to verify if employees really are letting time slide on sites unrelated to work.
Tracking individual screens is too much of a hassle and can be quite awkward if done personally. But then, it’s crucial for when a remote workplace setup is in order where it is impossible to manage employees in person.
HubStaff has a feature that can enable managers to take screenshots of their employees’ screens at a customizable time interval, with 10 minutes as the default option. If it sounds too much of an invasion of privacy, then it could be set to have the screenshots be partly blurred. This way, managers can determine if workers are working in their desks rather than playing games or watching movies, without exposing potential sensitive information.
It should be noted that employees would understand that this feature is activated on their displays. Employees would also have the ability to look at the screenshots taken from their screens just so that they’ll be assured that this feature is implemented just for reasons related to work.
With that said, this still has an influence on the behavior of employees as knowing that their displays are monitored is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of employee activity. HubStaff can detect keyboard strokes and mouse interaction and discover times of inactivity where none of these instances are found.
HubStaff can then compare the overall time in which the mouse or keyboard is busy to the total time spent working. HubStaff believes a productivity rate of at least 60% as a good sign. Productivity rates of less than 60% may indicate that a worker is taking too much time on the desk doing nothing, or if a worker is doing too slowly.
The dashboard for this tool shows the productivity rate of every member of the team. In this way, the tool can also be used to see how many members of the team are working on a project at a given time.
Work Limit Monitoring Hubstaff Complaints
Working overtime is also becoming more of a norm, even so in countries such as Japan where it’s an unofficial standard. Reasons can vary from employees wanting to finish their tasks early, catch up on projects, and some are just workaholics who want to be running as much as you can.
However, it’s been demonstrated that too much work can be harmful as creativity and productivity declines without enough rest. There is a great reason why there’s a regular 8 hours of work every day.
HubStaff can help managers track if workers are working a lot of hours each week. They can set the maximum time each week that employees can remain logged on for work. Following the maximum time has been reached, then the time tracking tool stops. In this manner, workaholic tendencies are curbed, and that employees won’t be given the incentive to put in too much time to work and sacrifice rest and personal time.
Monitor the Location of Workers
Managers working with remote teams may find it tough to communicate and organize the team. Some employees might be jumping from place to place for work, and also be operating from cafes or other workstations.
Setting up unplanned meetings can be difficult if workers are commuting from 1 place to another, or if they are doing field work.
Members of the team can install HubStaff in their smartphones so that the employee place monitoring feature can be used. With this, managers and team leaders can monitor the location of their members during work hours.
HubStaff can display how much time employees spend on commuting between locations and how long is spent on each location. From these data, managers can determine the best time to do rapid meetings.
As this requires employees to install HubStaff on their phones, this may be seen as too intrusive of a tool. However, same as the principles on iOS and Android programs, employees will know exactly when their locations are being monitored.
Project Progress Monitoring
HubStaff lets the whole group report on the progress of their tasks. HubStaff can then use this to provide a report on the status of each project on a weekly basis. On the team dashboard, managers can view each individual employee’s working hours and a summary of their completed and uncompleted tasks. The dashboard also shows whether employees are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Complaints
Besides monitoring employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can be a virtual check-in and check-out mechanism for businesses. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the first keyboard stroke or mouse action of the day for each worker.
Managers can also pause the system manually for breaks.
With HubStaff, keeping a record of working hours and wages is also made simpler. HubStaff’s citizenship handling tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Cash transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.
Job Tracking for Clients Hubstaff Complaints
Becoming transparent to clients is key for establishing trust for your business. HubStaff makes it effortless to communicate with customers, as well as assure them that things are moving as agreed upon.
HubStaff makes it easy for clients to take a peek into the progress of jobs. This can be simply done by including clients into the members tab. From there, they can see the phases of the project, in addition to the pending and completed tasks.
Third party Software Integration
HubStaff can integrate nicely with other project tracking tools such as but not limited to Asana and Trello. This is good news for business owners that are already using other project management software.
You might be wondering if using HubStaff to manage employees can be counterproductive as it might make an atmosphere of distrust between managers and team members. To ease your mind, you can be certain that HubStaff lets the entire team know of the whole monitoring system. Employees can be sure that their activities are monitored only during work hours, and exactly how they’re being tracked.
However, as a company owner or manager, it is your responsibility to let your employees know beforehand that your workplace will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.
To put it simply, HubStaff is a tracking system rather than a surveillance system. Employees can be sure that only the cases of the keystrokes and mouse actions are recorded, and not the actual keystroke that they register. HubStaff will not let managers and admins know what exactly their employees are typing.
HubStaff has three paid programs that charge a fixed price per user per month. The Basic plan costs $7, while the Premium and Enterprise plans cost $10 and $20 respectively.
Just the Premium and Enterprise plans unlock features related to payroll management. The enterprise feature comprises fleet monitoring and even a concierge accounts.
For those who are willing to pay on an annual basis, then the price per person per month of their paid plans will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Complaints
You can be certain that HubStaff can flawlessly perform the job that it promises to do. The user interface is clean and intuitive, and isn’t in any way confusing, requiring only minimal orientation for workers not familiar with the software.
However, it must be said that not all businesses might benefit fully from using HubStaff. HubStaff is specially suited to modern desk tasks, and for projects where team members use computers for most of their time. Take jobs that require a lot of reading for instance, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in reality
Business owners should also not completely rely on the information that HubStaff collects to determine whether their employees are being productive or not. HubStaff is simply a project management software with tools and features that can allow you to gauge the performance of workers and other members of the group. This is certainly not a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Complaints
Q: Where do the screenshots go?
A: HubStaff stores the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of team members that may use HubStaff?
A: The paid programs have a minimum of two users and cap of 350 users.
Q: Why is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their site. But these are just based on United States laws. It is best to consult with a lawyer for international users.
Q: Can employees choose when they are being tracked?
A: Yes, employees can manually start and end HubStaff tracking and have it run in the background. HubStaff does not collect any data once tracking ends.