With the rise of internet work-from-home jobs and freelancing, our notion of a workplace is steadily changing. Today, our concept of a conventional workplace can differ from the rooms full of individual cubicles that we were used to. HubStaff, a software from a company of the same name based in the United States, offers its services for conventional, distant, or even completely online workplaces.
An employee tracking software is used to monitor whether or not employees are keeping on with their duties, in addition to screen and be aware of unwanted or prohibited activity. Apart from monitoring behavior, it may also be used to handle any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Costumer Service
HubStaff includes the features that you would expect from an employee tracking software such as:
Online Activity Monitoring:
We all know full well that social media kills productivity. All too frequently, a few swipes on any social networking app is going to end up consuming hours of our time, even at work. Checking up on important notifications from time to time is acceptable, but it is helpful if managers know when it’s becoming a problem. HubStaff can help monitor if employees use too much social media and other programs that hamper productivity.
HubStaff can take note of the websites (and even the url of the specific page) that workers see during work hours, in addition to the time they spend on it. Traffic from applications may also be tracked and the time spent on them is also recorded.
The data is displayed neatly, and supervisors can see the page name of the visited pages, the url, and the time spent, all in a single glance. They can also visit the links displayed to confirm if workers really are allowing time slide on sites unrelated to work.
Monitoring individual displays is too much of a hassle and can be quite awkward if done personally. But then, it is crucial for when a remote workplace setup is in order where it is impossible to handle employees in person.
HubStaff has a feature that could enable managers to take screenshots of their employees’ screens at a customizable time period, with 10 minutes as the default option. If it sounds too much of an invasion of privacy, then it could be set to have the screenshots be partially blurred. In this way, managers can determine if workers are working on their desks instead of playing games or watching movies, without exposing possible sensitive information.
It should be noted that employees would know that this feature is activated on their screens. Employees would also have the ability to view the screenshots taken from their displays just so they’ll be assured that this feature is implemented just for reasons related to work.
With that said, this still has an influence on the behavior of employees as knowing that their screens are monitored is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of worker activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of these instances are found.
HubStaff can then compare the overall time where the mouse or keyboard is busy to the overall time spent working. HubStaff believes a productivity rate of at least 60% as a good sign. Productivity rates of less than 60% may mean that an employee is taking too much time on the desk doing nothing, or if an employee is doing too slowly.
The dashboard for this tool displays the productivity rate of each member of the group. This way, the tool may also be used to see how many members of the team are working on a project at a specified time.
Work Limit Monitoring Hubstaff Costumer Service
Working overtime is also becoming more of a norm, even so in countries like Japan where it is an unofficial standard. Reasons can vary from employees wanting to complete their jobs early, catch up on projects, and some are just workaholics who wish to be working as much as possible.
However, it has been proven that too much work could be harmful as productivity and creativity declines without enough rest. There’s a good reason why there’s a regular 8 hours of work every day.
HubStaff can help managers track if workers are working too much hours each week. They could set the maximum time every week that workers can remain logged on for work. After the maximum time has been reached, then the time monitoring tool stops. In this manner, workaholic tendencies are curbed, and that employees will not be given the incentive to put in too much time to work and sacrifice personal and rest time.
Monitor the Location of Workers
Managers working with remote teams might find it hard to communicate and coordinate the team. Some employees might be leaping from place to place for work, and even be working from cafes or other workstations.
Setting up unplanned meetings can be difficult if workers are commuting from one place to another, or if they’re doing field work.
Members of the group can install HubStaff in their smartphones so that the employee location monitoring feature can be used. With this, supervisors and team leaders can monitor the location of the members during work hours.
HubStaff can display how much time employees spend on commuting between locations and how long is spent on each location. From these data, managers can determine the best time to do quick meetings.
As this requires employees to install HubStaff on their phones, this may be seen as overly intrusive of a tool. But same as the rules on iOS and Android programs, employees will know precisely when their locations are being tracked.
Project Progress Monitoring
HubStaff lets the whole team report on the progress of their tasks. HubStaff can then use this to offer a report on the status of each job on a weekly basis. On the staff dashboard, managers can view each individual employee’s working hours and a summary of their completed and uncompleted tasks. The dashboard also displays whether employees are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Costumer Service
Besides tracking employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can function as a digital check-in and check-out mechanism for businesses. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the first keyboard stroke or mouse activity of the day for each worker.
Managers can also pause the system manually for breaks.
With HubStaff, maintaining a list of working hours and wages is also made easier. HubStaff’s payroll managing tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Cash transfers for payroll can even be automatically set to weekly, monthly, or on a set period.
Project Tracking for Customers Hubstaff Costumer Service
Becoming transparent to clients is key for establishing trust for your business. HubStaff makes it effortless to communicate with customers, in addition to assure them that things are going as agreed upon.
HubStaff makes it simple for clients to have a peek into the progress of projects. This can be simply accomplished by adding clients into the members tab. From there, they can see the phases of the project, in addition to the completed and pending tasks.
Third party Applications Integration
HubStaff can integrate well with other project tracking tools such as but not limited to Asana and Trello. This is great news for business owners who are already using other project management software.
You may be asking yourself if using HubStaff to manage employees can be counterproductive as it may make a feeling of distrust between managers and team members. To ease your mind, you can be sure that HubStaff lets the whole team know of the whole monitoring system. Employees can be sure that their actions are monitored only during work hours, and exactly how they’re being monitored.
However, as a company owner or manager, it’s your duty to let your employees know beforehand that your office will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.
To put it simply, HubStaff is a tracking system rather than a surveillance system. Employees can be sure that only the instances of the keystrokes and mouse actions are recorded, rather than the actual keystroke that they register. HubStaff will not let managers and admins know what exactly their employees are typing.
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $7, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock features associated with payroll administration. The enterprise feature comprises fleet monitoring and even a concierge accounts.
For those people who are ready to pay on an annual basis, then the cost per person per month of the paid plans will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Costumer Service
You can be certain that HubStaff can flawlessly do the job that it promises to do. The user interface is clean and intuitive, and isn’t at all confusing, requiring only minimal orientation for workers not familiar with the software.
However, it has to be said that not all companies might benefit fully from utilizing HubStaff. HubStaff is especially suited to modern desk tasks, and for projects where team members use computers for the majority of their time. Take jobs that take a lot of reading for example, where employees might seem to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in fact
Business owners should also not completely depend on the information that HubStaff collects to ascertain whether their employees are being productive or not. HubStaff is simply a project management software using tools and features that will allow you to gauge the performance of employees and other members of the team. This is in no way a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Costumer Service
Q: Where do the screenshots go?
A: HubStaff shops the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of group members who may use HubStaff?
A: The paid programs have a minimum of two users and limit of 350 users.
Q: Is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them are available on their website. But these are just based on United States laws. It is best to check with a lawyer for international users.
Q: Can employees choose when they are being tracked?
A: Yes, employees can manually start and finish HubStaff monitoring and have it run in the background. HubStaff doesn’t collect any data once monitoring ends.