Hubstaff Crm

Hubstaff-review

With the rise of online work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Now, our concept of a conventional workplace can differ from the rooms full of individual cubicles that we were used to. HubStaff, a software from a firm of the same name based in the United States, offers its services for traditional, distant, or even completely online workplaces.

An employee monitoring software is used to monitor whether or not employees are keeping on with their duties, as well as screen and look out for unwanted or prohibited activity. Apart from monitoring behaviour, it can also be used to manage any sort of workplace and make it more productive.

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Monitor Productivity and Improve Coordination with HubStaff Hubstaff Crm

HubStaff includes the features that you would expect from an employee monitoring software such as:

Online Activity Monitoring:

All of us know full well that social media kills productivity. All too often, a few swipes on any social media app will end up consuming hours of our time, even in the workplace. Assessing on important notifications from time to time is acceptable, but it’s helpful if managers know when it is becoming a problem. HubStaff can help monitor if employees use too much social media and other programs that hamper productivity.

HubStaff can take note of the sites (and even the url of the specific page) that workers visit during work hours, in addition to the time they spend on it. Traffic from applications may also be monitored and the time spent on these is also recorded.

The data is displayed neatly, and managers can see the page name of the visited pages, the url, and the time spent, all in a single glance. They can also visit the links displayed to verify if workers really are allowing time slide on sites unrelated to work.

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Screen Monitoring

Tracking individual displays is too much of a hassle and can be very awkward if done personally. But then, it’s crucial for when a remote workplace setup is in order where it is impossible to handle employees in person.

HubStaff has a quality that can enable managers to take screenshots of their employees’ screens at a customizable time interval, with 10 minutes as the default. If it sounds too much of an invasion of privacy, then it can be set to have the screenshots be partly blurred. In this way, managers can determine if workers are working in their desks rather than playing games or watching movies, without exposing possible sensitive information.

It must be noted that employees would understand that this feature is activated on their screens. Employees would also have the ability to view the screenshots taken from their screens just so that they’ll be ensured that this feature is implemented only for reasons related to work.

With that said, this still has an influence on the behavior of employees as knowing that their screens are tracked is enough of a reason for them to execute their tasks.

Monitor Activity on Computer Peripheral Devices

In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of worker activity. HubStaff can detect keyboard strokes and mouse interaction and discover times of inactivity where none of those instances are present.

HubStaff can then compare the total time in which the mouse or keyboard is busy to the overall time spent working. HubStaff believes a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may mean that an employee is taking too much time on the desk doing nothing, or if a worker is doing too slowly.

The dashboard for this tool shows the productivity rate of every member of the group. This way, the tool can also be used to see how many members of the team are working on a project at a given time.

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Work Limit Monitoring Hubstaff Crm

Working overtime is also becoming more of a standard, even so in countries like Japan where it’s an unofficial standard. Reasons can range from employees wanting to finish their jobs early, catch up on projects, and some are just workaholics who want to be working as much as possible.

However, it’s been proven that too much work can be detrimental as productivity and creativity declines without enough rest. There’s a great reason why there’s a standard 8 hours of work every day.

HubStaff can help managers track if workers are working too much hours each week. They can set the maximum time each week which workers can stay logged on for work. Following the maximum time has been reached, then the time tracking tool stops. This way, workaholic tendencies are suppressed, and that workers won’t be given the incentive to put in too much time to work and sacrifice rest and personal time.

Monitor the Location of Employees

Managers working with remote teams might find it tough to communicate and coordinate the team. Some employees may be leaping from place to place for work, and also be working from cafes or other workstations.

Setting up unplanned meetings can be hard if employees are commuting from 1 place to another, or if they are doing field work.

Members of the team can install HubStaff in their telephones so that the employee location monitoring feature can be utilized. With this, supervisors and team leaders can track the location of their members during work hours.

HubStaff can display how much time employees spend on commuting between places and how much time is spent on each location. From these data, managers can determine the best time to do rapid meetings.

As this requires employees to install HubStaff in their phones, this may be seen as overly intrusive of a tool. However, same as the rules on iOS and Android applications, employees will know exactly when their places are being tracked.

Project Progress Monitoring

HubStaff lets the entire team report on the progress of their tasks. HubStaff can then use this to offer a report on the status of every job on a weekly basis. On the staff dashboard, managers can view each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also displays whether employees are online.

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Payroll, Timesheets, and other Miscellaneous Features Hubstaff Crm

Besides monitoring employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.

Timesheet and Payroll Management

HubStaff can function as a virtual check-in and check-out mechanism for businesses. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the very first keyboard stroke or mouse action of the day for each employee.

Managers can also pause the system manually for breaks.

With HubStaff, maintaining a record of working hours and wages is also made simpler. HubStaff’s payroll managing tool can determine each employee’s payout depending on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made simple. Cash transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.

Job Tracking for Customers Hubstaff Crm

Being transparent to customers is key for establishing trust for your business. HubStaff makes it effortless to communicate with clients, as well as assure them that things are moving as agreed upon.

HubStaff makes it easy for clients to have a peek into the progress of jobs. This can be simply accomplished by adding clients into the members tab. From there, they could see the phases of the project, in addition to the completed and pending tasks.

Third party Software Integration

HubStaff can integrate well with other project monitoring tools such as but not limited to Asana and Trello. This is good news for business owners that are already using other project management software.

Hubstaff Crm

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Employee Spying?

You might be wondering if using HubStaff to handle employees can be counterproductive as it may make a feeling of distrust between managers and staff members. To ease your mind, you can be certain that HubStaff lets the whole team know of the whole monitoring system. Employees can be sure that their activities are monitored only during work hours, and exactly how they are being tracked.

However, as a company owner or manager, it is your responsibility to let your employees know beforehand that your workplace will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.

To put it simply, HubStaff is a tracking system and not a surveillance system. Employees can be sure that only the cases of the keystrokes and mouse actions are recorded, and not the actual keystroke that they register. HubStaff will not let managers and admins know just what their workers are typing.

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Pricing

HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.

Just the Premium and Enterprise plans unlock attributes associated with payroll management. The enterprise feature comprises fleet tracking and even a concierge account.

For those people who are willing to pay on an annual basis, then the price per person per month of their paid plans will be slashed down to $5, 8$, and $16, respectively.

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Verdict Hubstaff Crm

It’s important to find the right software for your business since this will allow you to, in a way, outsource some of your tasks to the specific software.

You can be sure that HubStaff can flawlessly do the job that it claims to do. The user interface is clean and intuitive, and is not at all confusing, requiring only minimal orientation for workers not knowledgeable about the software.

However, it must be stated that not all companies might benefit fully from using HubStaff. HubStaff is specially suited to contemporary desk jobs, and for projects where staff members use computers for the majority of their time. Take jobs that take a whole lot of reading for instance, where employees might seem to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in fact

Business owners should also not completely rely on the information that HubStaff collects to determine if their employees are being productive or not. HubStaff is simply a project management software with tools and features that can help you gauge the performance of workers and other members of the group. This is certainly not a virtual or artificial intelligence office manager.

All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.

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FAQ Hubstaff Crm

Q: Where do the screenshots go?

A: HubStaff shops the screenshots and other data using Amazon AWS.

Q: Is there a maximum number of team members who can use HubStaff?

A: The paid programs have a minimum of 2 users and cap of 350 users.

Q: Is implementing HubStaff in businesses completely legal?

A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their site. But these are only based on United States laws. It is wise to consult with a lawyer for international users.

Q: Can employees choose when they’re being monitored?

A: Yes, employees can manually start and finish HubStaff tracking and have it run in the background. HubStaff doesn’t collect any data once monitoring ends.

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