With the rise of internet work-from-home jobs and freelancing, our notion of a workplace is steadily changing. Now, our concept of a traditional workplace can differ from the rooms filled with individual cubicles that we were used to. HubStaff, a software from a firm of the same name based in the United States, offers its services for traditional, distant, or even entirely online offices.
An employee tracking software is used to monitor whether or not employees are keeping on with their responsibilities, in addition to screen and look out for unwanted or illegal activity. Apart from monitoring behavior, it can also be used to handle any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Customer Service Phone Number
HubStaff includes the features that you would expect from an employee tracking software such as:
Online Activity Monitoring:
All of us know full well that social media kills productivity. All too often, a few swipes on any social media app will wind up consuming hours of our time, even in the workplace. Checking up on important notifications from time to time is acceptable, but it’s helpful if supervisors know when it’s becoming a problem. HubStaff can help monitor if workers use an excessive amount of social media and other applications that hamper productivity.
HubStaff can take note of the websites (and even the url of the exact page) that workers visit during work hours, as well as the time they spend on it. Traffic from applications may also be tracked and the time spent on them is also recorded.
The data is displayed neatly, and managers can see the page title of the visited webpages, the url, and the time spent, all in one glance. They can also visit the links displayed to verify if employees really are allowing time slide on websites unrelated to work.
Tracking individual displays is too much of a hassle and can be quite awkward if done personally. But then, it’s necessary for when a remote workplace setup is in order where it’s impossible to manage employees in person.
HubStaff has a quality that could enable managers to take screenshots of the employees’ screens at a customizable time interval, with 10 minutes as the default. If this sounds too much of an invasion of privacy, then it can be set to have the screenshots be partly blurred. This way, managers can determine if workers are working on their desks rather than playing games or watching movies, without exposing possible sensitive information.
It must be noted that employees would know that this feature is activated on their screens. Employees would also have the ability to look at the screenshots taken from their screens just so they’ll be assured that this feature is implemented only for reasons related to work.
That said, this still has an effect on the behaviour of employees as knowing that their screens are tracked is enough of a reason for them to perform their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of employee activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of those instances are present.
HubStaff can then compare the overall time in which the mouse or keyboard is busy to the overall time spent working. HubStaff believes a productivity rate of at least 60% as a good sign. Productivity rates of less than 60% may mean that an employee is taking too much time on the desk doing nothing, or if a worker is doing too slowly.
The dashboard for this tool displays the productivity rate of each member of the group. In this way, the tool can also be used to see how many members of the team are working on a project at a specified time.
Work Limit Monitoring Hubstaff Customer Service Phone Number
Working overtime is also becoming more of a standard, even so in countries like Japan where it’s an unofficial standard. Reasons can range from employees wanting to finish their tasks early, catch up on jobs, and some are only workaholics who wish to be working as much as possible.
However, it has been proven that too much work can be detrimental as productivity and creativity declines without enough rest. There is a good reason why there is a regular 8 hours of work each day.
HubStaff can help managers track if workers are working too much hours each week. They can set the maximum time every week that employees can stay logged on for work. After the maximum time has been reached, then the time tracking tool stops. This way, workaholic tendencies are curbed, and that workers will not be given the incentive to put in a lot of time to work and sacrifice rest and personal time.
Monitor the Location of Workers
Managers working with remote teams may find it tough to communicate and organize the team. Some employees might be leaping from place to place for work, and also be working from cafes or other workstations.
Setting up unplanned meetings can be hard if workers are commuting from 1 place to another, or if they are doing field work.
Members of the team can install HubStaff on their telephones so that the employee location monitoring feature can be utilized. With this, managers and team leaders can track the location of their members during work hours.
HubStaff can display how much time employees spend on commuting between places and how long is spent on each location. From these data, managers can determine the best time to do rapid meetings.
As this needs employees to install HubStaff on their phones, this may be seen as too intrusive of a tool. However, same as the rules on iOS and Android applications, employees will know precisely when their places are being tracked.
Project Progress Monitoring
HubStaff lets the entire group report on the progress of their tasks. HubStaff can then use this to provide a report on the status of every project on a weekly basis. On the staff dashboard, managers can see each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also shows whether workers are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Customer Service Phone Number
Aside from tracking employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can function as a virtual check-in and check-out mechanism for companies. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the very first keyboard stroke or mouse activity of the day for each employee.
Managers can also pause the system manually for breaks.
With HubStaff, maintaining a list of working hours and salaries is also made easier. HubStaff’s citizenship handling tool can determine each employee’s payout depending on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made simple. Cash transfers for payroll can even be automatically set to weekly, monthly, or on a set period.
Project Tracking for Customers Hubstaff Customer Service Phone Number
Becoming transparent to clients is key for establishing trust for your company. HubStaff makes it easy to communicate with clients, in addition to assure them that things are going as agreed upon.
HubStaff makes it easy for clients to have a peek into the progress of projects. This can be simply accomplished by including clients into the members tab. From there, they could see the stages of the project, in addition to the completed and pending tasks.
Third party Software Integration
HubStaff can integrate nicely with other project tracking tools including but not limited to Asana and Trello. This is great news for business owners that are already using other project management software.
You might be wondering if using HubStaff to manage employees can be counterproductive since it might make a feeling of distrust between managers and team members. To ease your mind, you can be certain that HubStaff lets the entire team know of the entire monitoring system. Employees can be sure that their activities are monitored only during work hours, and precisely how they’re being tracked.
However, as a business owner or manager, it’s your duty to let your workers know beforehand that your workplace will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.
To put it simply, HubStaff is a monitoring system and not a surveillance system. Employees can be sure that only the cases of their keystrokes and mouse activity are listed, and not the actual keystroke that they register. HubStaff will not let managers and admins know just what their employees are typing.
HubStaff has three paid programs that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock attributes associated with payroll administration. The enterprise feature comprises fleet tracking and even a concierge account.
For those who are willing to pay on an annual basis, then the price per person per month of the paid programs will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Customer Service Phone Number
You can be certain that HubStaff can flawlessly do the job that it claims to do. The user interface is clean and intuitive, and isn’t at all confusing, requiring only minimal orientation for employees not knowledgeable about the software.
However, it must be said that not all businesses might benefit fully from utilizing HubStaff. HubStaff is specially suited to modern desk tasks, and for projects where team members use computers for most of their time. Take jobs that take a whole lot of reading for example, where employees might seem to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in fact
Business owners should also not completely depend on the data that HubStaff collects to determine if their employees are being productive or not. HubStaff is simply a project management software with tools and features that will allow you to gauge the performance of workers and other members of the team. This is certainly not a virtual or artificial intelligence office manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Customer Service Phone Number
Q: Where do the screenshots go?
A: HubStaff shops the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of team members that may use HubStaff?
A: The paid programs have a minimum of 2 users and cap of 350 users.
Q: Is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their site. But these are just based on United States laws. It is best to consult with a lawyer for international users.
Q: Can employees choose when they’re being tracked?
A: Yes, employees can manually start and end HubStaff monitoring and have it run in the background. HubStaff does not collect any data once tracking ends.