With the rise of online work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Now, our concept of a conventional workplace can be different from the rooms filled with individual cubicles that we were used to. HubStaff, a software from a company of the same name established in the United States, offers its services for traditional, distant, or even completely online offices.
An employee tracking software is used to monitor whether or not employees are keeping on with their responsibilities, as well as screen and be aware of unwanted or prohibited activity. Apart from monitoring behaviour, it may also be used to handle any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Customer Service
HubStaff includes the features that you would expect from an employee monitoring software such as:
Online Activity Monitoring:
We all know full well that social media kills productivity. All too frequently, a few swipes on any social media app will end up consuming hours of our time, even in the workplace. Checking up on important notifications from time to time is acceptable, but it’s helpful if managers know when it is becoming a problem. HubStaff can help monitor if workers use an excessive amount of social media and other applications that hamper productivity.
HubStaff can pay attention to the sites (and even the url of the specific page) that employees visit during work hours, in addition to the time they spend on it. Traffic from applications can also be tracked and the time spent on these is also listed.
The information is displayed neatly, and managers can see the page name of the visited pages, the url, and the time spent, all in a single glance. They can also go to the links displayed to confirm if employees really are allowing time slide on websites unrelated to work.
Monitoring individual screens is too much of a hassle and can be very awkward if done personally. But then, it is crucial for when a remote workplace setup is in order where it is impossible to manage employees in person.
HubStaff has a quality that can enable managers to take screenshots of the employees’ screens at a customizable time interval, with 10 minutes as the default option. If this sounds too much of an invasion of privacy, then it can be set to have the screenshots be partly blurred. This way, managers can determine if employees are working on their desks instead of playing games or watching movies, without exposing possible sensitive information.
It must be noted that employees would know that this feature is activated on their screens. Employees would also have the ability to view the screenshots taken from their displays just so they’ll be assured that this feature is implemented only for reasons related to work.
With that said, this still has an effect on the behavior of employees as knowing that their displays are monitored is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of worker activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of these instances are present.
HubStaff can then compare the overall time in which the mouse or keyboard is active to the total time spent working. HubStaff believes a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may indicate that a worker is taking too much time on the desk doing nothing, or if an employee is doing too slowly.
The dashboard for this tool displays the productivity rate of each member of the group. This way, the tool can also be used to see how many members of this team are working on a project at a specified time.
Work Limit Monitoring Hubstaff Customer Service
Working overtime is also becoming more of a norm, even so in countries like Japan where it is an unofficial standard. Reasons can vary from employees wanting to complete their tasks early, catch up on projects, and some are only workaholics who wish to be running as much as possible.
However, it’s been proven that too much work could be detrimental as creativity and productivity declines without enough rest. There’s a great reason why there’s a standard 8 hours of work each day.
HubStaff can help managers track if employees are working a lot of hours each week. They could set the maximum time each week that workers can stay logged on for work. Following the maximum time has been reached, then the time monitoring tool stops. In this manner, workaholic tendencies are suppressed, and that employees will not be given the incentive to put in too much time to work and sacrifice rest and personal time.
Monitor the Location of Employees
Managers working with remote teams might find it hard to communicate and organize the team. Some employees may be leaping from place to place for work, and even be working from cafes or other workstations.
Setting up unplanned meetings can be hard if employees are commuting from 1 place to another, or if they are doing field work.
Members of the group can install HubStaff on their smartphones so that the employee place monitoring feature can be utilized. With this, supervisors and team leaders can track the location of the members during work hours.
HubStaff can display how much time employees spend on commuting between places and how much time is spent on each location. From these data, managers can determine the best time to do quick meetings.
As this needs employees to install HubStaff on their phones, this may be seen as too intrusive of a tool. However, same as the rules on iOS and Android programs, employees will know precisely when their places are being tracked.
Project Progress Monitoring
HubStaff lets the entire team report on the progress of their tasks. HubStaff can then use this to provide a report on the status of every project on a weekly basis. On the staff dashboard, managers can view each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also displays whether employees are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Customer Service
Besides tracking employee productivity, HubStaff can also make it easier for managers and admins to manage payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can function as a digital check-in and check-out mechanism for companies. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can record the first keyboard stroke or mouse activity of the day for each worker.
Managers can also pause the machine manually for breaks.
With HubStaff, keeping a record of working hours and wages is also made simpler. HubStaff’s citizenship handling tool can determine each employee’s payout depending on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.
Project Tracking for Customers Hubstaff Customer Service
Being transparent to clients is key for establishing trust for your company. HubStaff makes it easy to communicate with clients, as well as assure them that things are going as agreed upon.
HubStaff makes it simple for clients to take a peek into the progress of projects. This can be simply done by adding clients into the members tab. From there, they can see the phases of the project, in addition to the pending and completed tasks.
Third party Software Integration
HubStaff can integrate nicely with other project monitoring tools such as but not limited to Asana and Trello. This is good news for business owners that are already using other project management applications.
You may be asking yourself if using HubStaff to handle employees can be counterproductive since it may make an atmosphere of distrust between managers and staff members. To ease your mind, you can be certain that HubStaff lets the whole team know of the whole monitoring system. Employees can be sure that their activities are monitored only during work hours, and exactly how they’re being monitored.
However, as a business owner or manager, it is your duty to let your workers know beforehand that your office will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.
To put it simply, HubStaff is a monitoring system rather than a surveillance system. Employees can be sure that only the cases of the keystrokes and mouse activity are listed, rather than the actual keystroke that they register. HubStaff won’t let managers and admins know just what their workers are typing.
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $7, while the Premium and Enterprise plans cost $10 and $20 respectively.
Just the Premium and Enterprise plans unlock features related to payroll management. The enterprise feature comprises fleet tracking and even a concierge account.
For those who are ready to pay on an annual basis, then the price per person per month of the paid programs will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Customer Service
You can be sure that HubStaff can flawlessly do the job that it promises to do. The user interface is intuitive and clean, and is not at all confusing, requiring only minimal orientation for workers not knowledgeable about the software.
However, it has to be stated that not all businesses might benefit fully from utilizing HubStaff. HubStaff is specially suited to modern desk jobs, and for projects where team members use computers for the majority of their time. Take jobs that take a whole lot of reading for example, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in fact
Business owners should also not completely depend on the data that HubStaff collects to determine whether their employees are being productive or not. HubStaff is merely a project management software using features and tools that will help you gauge the performance of workers and other members of the group. This is certainly not a virtual or artificial intelligence office manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Customer Service
Q: Where do the screenshots go?
A: HubStaff shops the screenshots and other information using Amazon AWS.
Q: Is there a maximum number of group members who may use HubStaff?
A: The paid programs have a minimum of 2 users and cap of 350 users.
Q: Why is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them are available on their website. But these are only based on United States laws. It is best to check with a lawyer for international users.
Q: Can employees choose when they’re being monitored?
A: Yes, employees can manually start and finish HubStaff monitoring and have it run in the background. HubStaff doesn’t collect any data once monitoring ends.