With the rise of internet work-from-home jobs and freelancing, our notion of a workplace is steadily changing. Now, our notion of a traditional workplace can differ from the rooms filled with individual cubicles that we were used to. HubStaff, a software from a firm of the same name based in the United States, offers its services for traditional, remote, or even completely online offices.
An employee tracking software is used to track whether or not employees are keeping on with their duties, as well as screen and look out for unwanted or prohibited activity. Aside from monitoring behavior, it can also be used to manage any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Customer Support and Qa Pay
HubStaff includes the features that you would expect from an employee tracking software such as:
Online Activity Monitoring:
All of us know full well that social media kills productivity. All too often, a few swipes on any social networking app is going to end up consuming hours of our time, even at work. Checking up on important notifications from time to time is acceptable, but it’s helpful if supervisors know when it’s becoming a problem. HubStaff can help monitor if employees use an excessive amount of social media and other programs that hamper productivity.
HubStaff can pay attention to the websites (and even the url of the specific page) that employees visit during work hours, as well as the time they spend on it. Traffic from applications can also be tracked and the time spent on these is also recorded.
The information is displayed neatly, and supervisors can see the page title of the visited webpages, the url, and the time spent, all in one glance. They can also go to the links displayed to confirm if workers really are allowing time slide on websites unrelated to work.
Tracking individual screens is too much of a hassle and can be very awkward if done personally. But then, it is crucial for when a remote workplace setup is in order where it is impossible to handle employees in person.
HubStaff has a feature that can enable managers to take screenshots of the employees’ screens at a customizable time period, with 10 minutes as the default option. If this sounds too much of an invasion of privacy, then it could be set to have the screenshots be partly blurred. This way, managers can determine if workers are working on their desks instead of playing games or watching movies, without exposing possible sensitive information.
It must be noted that workers would know that this feature is activated on their displays. Employees would also have the ability to look at the screenshots taken from their screens just so that they’ll be ensured that this feature is implemented only for reasons related to work.
With that said, this still has an effect on the behaviour of employees as knowing that their displays are tracked is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of employee activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of those instances are present.
HubStaff can then compare the overall time where the mouse or keyboard is busy to the total time spent working. HubStaff considers a productivity rate of at least 60% as a good sign. Productivity rates of less than 60% may mean that a worker is taking too much time on the desk doing nothing, or if a worker is doing too slowly.
The dashboard for this tool displays the productivity rate of each member of the group. This way, the tool may also be used to see how many members of the team are working on a project at a given time.
Work Limit Monitoring Hubstaff Customer Support and Qa Pay
Working overtime is also becoming more of a standard, even so in countries like Japan where it’s an unofficial standard. Reasons can range from employees wanting to complete their jobs early, catch up on projects, and some are only workaholics who want to be working as much as possible.
However, it has been demonstrated that too much work could be harmful as productivity and creativity declines without enough rest. There is a good reason why there’s a regular 8 hours of work each day.
HubStaff can help managers monitor if employees are working a lot of hours each week. They could set the maximum time every week that workers can remain logged on for work. After the maximum time has been reached, then the time monitoring tool stops. This way, workaholic tendencies are suppressed, and that employees will not be given the incentive to put in too much time to work and sacrifice rest and personal time.
Monitor the Location of Workers
Managers working with remote teams may find it tough to communicate and organize the team. Some employees may be leaping from place to place for work, and even be working from cafes or other workstations.
Setting up unplanned meetings can be hard if workers are commuting from 1 place to another, or if they’re doing field work.
Members of the team can install HubStaff in their telephones so that the employee place monitoring feature can be used. With this, supervisors and team leaders can monitor the location of their members during work hours.
HubStaff can display how much time employees spend on commuting between locations and how much time is spent on each location. From these data, managers can determine the best time to do rapid meetings.
As this needs employees to install HubStaff in their phones, this can be seen as overly intrusive of a tool. However, same as the rules on iOS and Android applications, employees will know exactly when their locations are being tracked.
Project Progress Monitoring
HubStaff lets the entire group report on the progress of their tasks. HubStaff can then use this to provide a report on the status of each project on a weekly basis. On the team dashboard, managers can see each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also displays whether employees are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Customer Support and Qa Pay
Besides tracking employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can function as a virtual check-in and check-out mechanism for companies. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can record the very first keyboard stroke or mouse action of the day for each employee.
Managers can also pause the machine manually for breaks.
With HubStaff, maintaining a list of working hours and wages is also made simpler. HubStaff’s citizenship handling tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set period.
Job Tracking for Customers Hubstaff Customer Support and Qa Pay
Becoming transparent to customers is key for establishing trust for your business. HubStaff makes it easy to communicate with clients, as well as assure them that things are going as agreed upon.
HubStaff makes it simple for clients to have a peek into the progress of jobs. This can be simply done by including clients into the members tab. From there, they can see the phases of the project, as well as the pending and completed tasks.
Third party Applications Integration
HubStaff can integrate well with other project tracking tools such as but not limited to Asana and Trello. This is great news for business owners that are already using other project management software.
You might be wondering if using HubStaff to handle employees can be counterproductive as it may make an atmosphere of distrust between managers and team members. To ease your mind, you can be sure that HubStaff lets the whole team know of the entire monitoring system. Employees can be sure that their activities are monitored only during work hours, and precisely how they’re being tracked.
However, as a business owner or manager, it’s your responsibility to let your workers know beforehand that your office will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.
To put it simply, HubStaff is a monitoring system rather than a surveillance system. Employees can be certain that only the cases of their keystrokes and mouse activity are recorded, rather than the actual keystroke that they register. HubStaff won’t let managers and admins know what exactly their workers are typing.
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.
Just the Premium and Enterprise plans unlock features associated with payroll administration. The enterprise feature includes fleet monitoring and even a concierge account.
For those who are willing to pay on an annual basis, then the cost per person per month of their paid plans will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Customer Support and Qa Pay
You can be certain that HubStaff can flawlessly do the job that it promises to do. The user interface is intuitive and clean, and is not at all confusing, requiring only minimal orientation for employees not familiar with the software.
However, it must be stated that not all businesses might benefit fully from utilizing HubStaff. HubStaff is specially suited to contemporary desk jobs, and for projects where staff members use computers for the majority of their time. Take jobs that require a lot of reading for example, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in reality
Business owners should also not completely rely on the information that HubStaff collects to ascertain whether their employees are being productive or not. HubStaff is merely a project management software with tools and features that can allow you to gauge the performance of employees and other members of the group. This is in no way a virtual or artificial intelligence office manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Customer Support and Qa Pay
Q: Where do the screenshots go?
A: HubStaff shops the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of team members that can use HubStaff?
A: The paid programs have a minimum of 2 users and cap of 350 users.
Q: Why is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their site. But these are just based on United States laws. It’s wise to consult with a lawyer for international users.
Q: Can employees choose when they are being tracked?
A: Yes, employees can manually start and finish HubStaff tracking and have it run in the background. HubStaff doesn’t collect any data once tracking ends.