With the rise of online work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Now, our concept of a conventional workplace can be different from the rooms full of individual cubicles that we were used to. HubStaff, a software from a firm of the same name based in the United States, offers its services for conventional, distant, or even entirely online workplaces.
An employee monitoring software is used to track whether or not employees are keeping on with their duties, as well as screen and look out for unwanted or prohibited activity. Aside from monitoring behavior, it may also be used to manage any type of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Customer Support/success Salary
HubStaff includes the features that you would expect from an employee monitoring software such as:
Online Activity Monitoring:
We all know full well that social media kills productivity. All too often, a few swipes on any social media app is going to end up consuming hours of our time, even at work. Checking up on important notifications from time to time is acceptable, but it is helpful if managers know when it’s becoming a problem. HubStaff can help track if employees use too much social media and other applications that hamper productivity.
HubStaff can pay attention to the sites (and even the url of the exact page) that employees see during work hours, as well as the time they spend on it. Traffic from applications can also be monitored and the time spent on them can also be listed.
The information is displayed neatly, and managers can see the page title of the visited webpages, the url, and the time spent, all in a single glance. They can also visit the links displayed to confirm if employees really are allowing time slide on websites unrelated to work.
Monitoring individual displays is too much of a hassle and can be quite awkward if done personally. But then, it’s crucial for when a remote workplace setup is in order where it is impossible to handle employees in person.
HubStaff has a quality that could enable managers to take screenshots of the employees’ screens at a customizable time interval, with 10 minutes as the default. If this sounds too much of an invasion of privacy, then it could be set to have the screenshots be partly blurred. This way, managers can determine if workers are working in their desks instead of playing games or watching movies, without exposing possible sensitive information.
It should be noted that employees would know that this feature is activated on their screens. Employees would also be able to view the screenshots taken from their displays just so that they’ll be ensured that this feature is implemented just for reasons related to work.
With that said, this still has an effect on the behavior of employees as knowing that their screens are tracked is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of worker activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of these instances are present.
HubStaff can then compare the overall time where the mouse or keyboard is busy to the overall time spent working. HubStaff considers a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% can indicate that a worker is taking too much time on the desk doing nothing, or if an employee is doing too slowly.
The dashboard for this tool shows the productivity rate of every member of the group. In this way, the tool can also be used to see how many members of the team are working on a project at a given time.
Work Limit Monitoring Hubstaff Customer Support/success Salary
Working overtime is also becoming more of a norm, even so in countries like Japan where it’s an unofficial standard. Reasons can range from employees wanting to finish their jobs early, catch up on projects, and some are just workaholics who wish to be working as much as possible.
However, it has been proven that too much work can be harmful as productivity and creativity declines without enough rest. There is a great reason why there is a standard 8 hours of work every day.
HubStaff can help managers monitor if workers are working too much hours each week. They could set the maximum time each week which employees can stay logged on for work. After the maximum time has been reached, then the time tracking tool stops. This way, workaholic tendencies are curbed, and that employees will not be given the incentive to put in too much time to work and sacrifice personal and rest time.
Monitor the Location of Employees
Managers working with remote teams might find it tough to communicate and organize the team. Some employees might be jumping from place to place for work, and also be operating from cafes or other workstations.
Setting up unplanned meetings can be difficult if workers are commuting from one place to another, or if they’re doing field work.
Members of the team can install HubStaff in their smartphones so that the employee location monitoring feature can be used. With this, managers and team leaders can monitor the location of the members during work hours.
HubStaff can display how much time employees spend on commuting between places and how long is spent on each location. From these data, managers can determine the best time to do rapid meetings.
As this requires employees to install HubStaff in their phones, this may be seen as overly intrusive of a tool. But same as the principles on iOS and Android applications, employees will know exactly when their locations are being monitored.
Project Progress Monitoring
HubStaff lets the whole team report on the progress of their tasks. HubStaff can then use this to provide a report on the status of each job on a weekly basis. On the staff dashboard, managers can view each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also shows whether workers are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Customer Support/success Salary
Aside from tracking employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can function as a digital check-in and check-out mechanism for businesses. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can record the first keyboard stroke or mouse action of the day for each employee.
Managers can also pause the system manually for breaks.
With HubStaff, maintaining a record of working hours and salaries is also made easier. HubStaff’s payroll managing tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.
Job Tracking for Customers Hubstaff Customer Support/success Salary
Being transparent to customers is key for establishing trust for your business. HubStaff makes it easy to communicate with clients, in addition to assure them that things are moving as agreed upon.
HubStaff makes it simple for clients to have a peek into the progress of jobs. This can be simply done by including clients into the members tab. From there, they could see the stages of the project, as well as the pending and completed tasks.
Third party Applications Integration
HubStaff can integrate well with other project monitoring tools such as but not limited to Asana and Trello. This is good news for business owners who are already using other project management applications.
You might be wondering if using HubStaff to manage employees can be counterproductive as it may make an atmosphere of distrust between managers and team members. To ease your mind, you can be certain that HubStaff lets the entire team know of the entire monitoring system. Employees can be sure that their activities are monitored only during work hours, and precisely how they are being monitored.
However, as a business owner or manager, it’s your responsibility to let your workers know beforehand that your office will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.
To put it simply, HubStaff is a tracking system and not a surveillance system. Employees can be certain that only the instances of their keystrokes and mouse activity are listed, and not the actual keystroke that they register. HubStaff will not let managers and admins know just what their workers are typing.
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.
Just the Premium and Enterprise plans unlock features associated with payroll administration. The enterprise feature comprises fleet monitoring and even a concierge account.
For those who are ready to pay on an annual basis, then the cost per person per month of their paid programs will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Customer Support/success Salary
You can be certain that HubStaff can flawlessly perform the job that it claims to do. The user interface is intuitive and clean, and isn’t in any way confusing, requiring only minimal orientation for workers not familiar with the software.
However, it has to be said that not all companies might benefit fully from using HubStaff. HubStaff is especially suited to contemporary desk tasks, and for projects where team members use computers for the majority of their time. Take jobs that require a lot of reading for example, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in reality
Business owners should also not completely rely on the data that HubStaff collects to determine whether their employees are being productive or not. HubStaff is merely a project management software using tools and features that will allow you to gauge the performance of employees and other members of the team. This is certainly not a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Customer Support/success Salary
Q: Where do the screenshots go?
A: HubStaff stores the screenshots and other information using Amazon AWS.
Q: Is there a maximum number of group members who may use HubStaff?
A: The paid programs have a minimum of two users and limit of 350 users.
Q: Is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them are available on their website. However, these are just based on United States laws. It’s wise to consult with a lawyer for international users.
Q: Can employees choose when they’re being monitored?
A: Yes, employees can manually start and end HubStaff monitoring and have it run in the background. HubStaff does not collect any data once tracking ends.