With the rise of internet work-from-home jobs and freelancing, our notion of a workplace is steadily changing. Today, our concept of a traditional workplace can be different from the rooms filled with individual cubicles that we were used to. HubStaff, a software from a firm of the same name based in the United States, offers its services for conventional, remote, or even entirely online workplaces.
An employee tracking software is used to track whether or not employees are keeping on with their responsibilities, as well as screen and look out for unwanted or illegal activity. Apart from monitoring behaviour, it can also be used to manage any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Customer Support
HubStaff includes the features that you would expect from an employee monitoring software such as:
Online Activity Monitoring:
All of us know full well that social media kills productivity. All too frequently, a few swipes on any social networking app is going to end up consuming hours of our time, even at work. Checking up on important notifications from time to time is acceptable, but it is helpful if supervisors know when it is becoming a problem. HubStaff can help track if employees use an excessive amount of social media and other programs that hamper productivity.
HubStaff can pay attention to the websites (and even the url of the exact page) that workers visit during work hours, as well as the time they spend on it. Traffic from applications may also be tracked and the time spent on these is also recorded.
The information is displayed neatly, and supervisors can see the page name of the visited pages, the url, and the time spent, all in one glance. They can also go to the links displayed to confirm if employees really are letting time slide on websites unrelated to work.
Tracking individual displays is too much of a hassle and can be quite awkward if done personally. But then, it’s crucial for when a remote workplace setup is in order where it is impossible to manage employees in person.
HubStaff has a quality that can enable managers to take screenshots of their employees’ screens at a customizable time period, with 10 minutes as the default option. If this sounds too much of an invasion of privacy, then it could be set to have the screenshots be partially blurred. This way, managers can determine if employees are working in their desks instead of playing games or watching movies, without exposing potential sensitive information.
It must be noted that workers would understand that this feature is activated on their screens. Employees would also be able to view the screenshots taken from their displays just so that they’ll be assured that this feature is implemented just for reasons related to work.
With that said, this still has an influence on the behaviour of employees as knowing that their screens are tracked is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of employee activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of those instances are found.
HubStaff can then compare the overall time where the mouse or keyboard is busy to the overall time spent working. HubStaff considers a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may indicate that a worker is taking too much time on the desk doing nothing, or if a worker is doing too slowly.
The dashboard for this tool shows the productivity rate of each member of the group. This way, the tool may also be used to see how many members of this team are working on a project at a given time.
Work Limit Monitoring Hubstaff Customer Support
Working overtime is also becoming more of a norm, even so in countries like Japan where it is an unofficial standard. Reasons can vary from employees wanting to complete their jobs early, catch up on jobs, and some are only workaholics who want to be working as much as possible.
However, it has been demonstrated that too much work could be harmful as productivity and creativity declines without enough rest. There’s a good reason why there’s a standard 8 hours of work each day.
HubStaff can help managers monitor if workers are working too much hours each week. They could set the maximum time every week that employees can stay logged on for work. Following the maximum time has been reached, then the time tracking tool stops. This way, workaholic tendencies are curbed, and that employees won’t be given the incentive to put in too much time to work and sacrifice personal and rest time.
Monitor the Location of Workers
Managers working with remote teams might find it tough to communicate and coordinate the team. Some employees might be leaping from place to place for work, and also be working from cafes or other workstations.
Setting up unplanned meetings can be hard if workers are commuting from one place to another, or if they are doing field work.
Members of the team can install HubStaff on their smartphones so that the employee location monitoring feature can be utilized. With this, managers and team leaders can monitor the location of the members during work hours.
HubStaff can display how much time employees spend on commuting between locations and how much time is spent on each location. From these data, managers can determine the best time to do rapid meetings.
As this needs employees to install HubStaff on their phones, this can be seen as too intrusive of a tool. However, same as the rules on iOS and Android programs, employees will know exactly when their locations are being tracked.
Project Progress Monitoring
HubStaff lets the entire team report on the progress of their tasks. HubStaff can then use this to provide a report on the status of every project on a weekly basis. On the staff dashboard, managers can view each individual employee’s working hours and a summary of their completed and uncompleted tasks. The dashboard also shows whether employees are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Customer Support
Aside from monitoring employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can function as a virtual check-in and check-out mechanism for businesses. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the first keyboard stroke or mouse action of the day for each worker.
Managers can also pause the system manually for breaks.
With HubStaff, maintaining a record of working hours and salaries is also made easier. HubStaff’s payroll managing tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set period.
Job Tracking for Clients Hubstaff Customer Support
Being transparent to clients is key for establishing trust for your business. HubStaff makes it effortless to communicate with clients, in addition to assure them that things are going as agreed upon.
HubStaff makes it easy for clients to take a peek into the progress of jobs. This can be simply accomplished by including clients into the members tab. From there, they could see the phases of the project, in addition to the pending and completed tasks.
Third party Software Integration
HubStaff can integrate well with other project tracking tools such as but not limited to Asana and Trello. This is great news for business owners that are already using other project management software.
You may be asking yourself if using HubStaff to manage employees can be counterproductive since it might make a feeling of distrust between managers and staff members. To ease your mind, you can be sure that HubStaff lets the whole team know of the whole monitoring system. Employees can be sure that their activities are monitored only during work hours, and precisely how they’re being tracked.
However, as a company owner or manager, it’s your duty to let your workers know beforehand that your office will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.
To put it simply, HubStaff is a tracking system and not a surveillance system. Employees can be sure that only the instances of the keystrokes and mouse activity are listed, and not the actual keystroke that they register. HubStaff will not let managers and admins know what exactly their workers are typing.
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock features related to payroll management. The enterprise feature comprises fleet monitoring and even a concierge accounts.
For those people who are willing to pay on an annual basis, then the cost per person per month of the paid plans will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Customer Support
You can be certain that HubStaff can flawlessly perform the job that it claims to do. The user interface is clean and intuitive, and is not in any way confusing, requiring only minimal orientation for workers not familiar with the software.
However, it must be said that not all businesses might benefit fully from using HubStaff. HubStaff is specially suited to modern desk tasks, and for projects where staff members use computers for most of their time. Take jobs that take a whole lot of reading for instance, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in fact
Business owners should also not completely depend on the information that HubStaff collects to determine whether their employees are being productive or not. HubStaff is merely a project management software with tools and features that will allow you to gauge the performance of workers and other members of the group. This is in no way a virtual or artificial intelligence office manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Customer Support
Q: Where do the screenshots go?
A: HubStaff shops the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of group members who can use HubStaff?
A: The paid programs have a minimum of two users and limit of 350 users.
Q: Why is implementing HubStaff in companies completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their website. But these are only based on United States laws. It is wise to check with a lawyer for international users.
Q: Can employees choose when they’re being monitored?
A: Yes, employees can manually start and finish HubStaff tracking and have it run in the background. HubStaff does not collect any data once monitoring ends.