With the rise of online work-from-home jobs and freelancing, our notion of a workplace is steadily changing. Today, our concept of a conventional workplace can be different from the rooms full of individual cubicles that we were used to. HubStaff, a software from a firm of the same name based in the United States, offers its services for traditional, remote, or even entirely online workplaces.
An employee monitoring software is used to monitor whether or not employees are keeping on with their duties, in addition to screen and be aware of unwanted or illegal activity. Apart from monitoring behavior, it may also be used to manage any type of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Error Escalation Failed
HubStaff includes the features that you would expect from an employee monitoring software such as:
Online Activity Monitoring:
All of us know full well that social media kills productivity. All too often, a few swipes on any social media app will wind up consuming hours of our time, even in the workplace. Checking up on important notifications from time to time is acceptable, but it is helpful if managers know when it is becoming a problem. HubStaff can help track if employees use an excessive amount of social media and other applications that hamper productivity.
HubStaff can take note of the websites (and even the url of the exact page) that workers see during work hours, in addition to the time they spend on it. Traffic from applications can also be tracked and the time spent on them can also be listed.
The data is displayed neatly, and managers can see the page title of the visited webpages, the url, and the time spent, all in one glance. They can also go to the links displayed to confirm if employees really are allowing time slide on sites unrelated to work.
Monitoring individual displays is too much of a hassle and can be very awkward if done personally. But then, it’s necessary for when a remote workplace setup is in order where it is impossible to handle employees in person.
HubStaff has a quality that could enable managers to take screenshots of their employees’ screens at a customizable time interval, with 10 minutes as the default option. If it sounds too much of an invasion of privacy, then it can be set to have the screenshots be partially blurred. In this way, managers can determine if employees are working in their desks rather than playing games or watching movies, without exposing possible sensitive information.
It must be noted that workers would know that this feature is activated on their screens. Employees would also have the ability to view the screenshots taken from their displays just so they’ll be assured that this feature is implemented just for reasons related to work.
That said, this still has an influence on the behaviour of employees as knowing that their displays are monitored is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of worker activity. HubStaff can detect keyboard strokes and mouse interaction and discover times of inactivity where none of those instances are found.
HubStaff can then compare the overall time where the mouse or keyboard is busy to the total time spent working. HubStaff considers a productivity rate of at least 60% as a good sign. Productivity rates of less than 60% can mean that a worker is taking too much time on the desk doing nothing, or if an employee is doing too slowly.
The dashboard for this tool shows the productivity rate of every member of the group. This way, the tool may also be used to see how many members of this team are working on a project at a specified time.
Work Limit Monitoring Hubstaff Error Escalation Failed
Working overtime is also becoming more of a standard, even so in countries such as Japan where it is an unofficial standard. Reasons can vary from employees wanting to finish their tasks early, catch up on jobs, and some are just workaholics who wish to be working as much as possible.
However, it’s been proven that too much work can be detrimental as creativity and productivity declines without enough rest. There’s a great reason why there is a standard 8 hours of work every day.
HubStaff can help managers track if workers are working too much hours each week. They could set the maximum time each week which workers can stay logged on for work. Following the maximum time has been reached, then the time monitoring tool stops. This way, workaholic tendencies are curbed, and that workers will not be given the incentive to put in a lot of time to work and sacrifice rest and personal time.
Monitor the Location of Employees
Managers working with remote teams may find it hard to communicate and coordinate the team. Some employees might be leaping from place to place for work, and even be operating from cafes or other workstations.
Setting up unplanned meetings can be difficult if workers are commuting from one place to another, or if they are doing field work.
Members of the team can install HubStaff on their telephones so that the employee location monitoring feature can be used. With this, managers and team leaders can track the location of the members during work hours.
HubStaff can display how much time employees spend on commuting between locations and how much time is spent on each location. From these data, managers can determine the best time to do rapid meetings.
As this requires employees to install HubStaff on their phones, this can be seen as overly intrusive of a tool. But same as the rules on iOS and Android programs, employees will know exactly when their places are being monitored.
Project Progress Monitoring
HubStaff lets the whole group report on the progress of their tasks. HubStaff can then use this to provide a report on the status of each project on a weekly basis. On the team dashboard, managers can view each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also displays whether workers are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Error Escalation Failed
Besides tracking employee productivity, HubStaff can also make it easier for managers and admins to manage payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can be a virtual check-in and check-out mechanism for companies. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can record the first keyboard stroke or mouse action of the day for each worker.
Managers can also pause the machine manually for breaks.
With HubStaff, keeping a list of working hours and salaries is also made easier. HubStaff’s payroll managing tool can determine each employee’s payout depending on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made simple. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set period.
Job Tracking for Customers Hubstaff Error Escalation Failed
Becoming transparent to clients is key for establishing trust for your company. HubStaff makes it easy to communicate with customers, as well as assure them that things are moving as agreed upon.
HubStaff makes it simple for clients to have a peek into the progress of projects. This can be simply accomplished by including clients into the members tab. From there, they can see the phases of the project, in addition to the completed and pending tasks.
Third party Software Integration
HubStaff can integrate nicely with other project tracking tools including but not limited to Asana and Trello. This is great news for business owners that are already using other project management applications.
You might be wondering if using HubStaff to manage employees can be counterproductive since it may make a feeling of distrust between managers and team members. To ease your mind, you can be sure that HubStaff lets the entire team know of the entire monitoring system. Employees can be sure that their activities are monitored only during work hours, and exactly how they’re being tracked.
However, as a company owner or manager, it is your duty to let your employees know beforehand that your office will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.
To put it simply, HubStaff is a monitoring system rather than a surveillance system. Employees can be certain that only the cases of their keystrokes and mouse activity are listed, rather than the actual keystroke that they register. HubStaff won’t let managers and admins know just what their employees are typing.
HubStaff has three paid programs that charge a fixed price per user per month. The Basic plan costs $7, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock features related to payroll administration. The enterprise feature includes fleet tracking and even a concierge account.
For those people who are ready to pay on an annual basis, then the cost per person per month of the paid programs will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Error Escalation Failed
You can be certain that HubStaff can flawlessly perform the job that it claims to do. The user interface is clean and intuitive, and is not in any way confusing, requiring only minimal orientation for employees not knowledgeable about the software.
However, it has to be stated that not all companies might benefit fully from utilizing HubStaff. HubStaff is specially suited to contemporary desk jobs, and for projects where staff members use computers for most of their time. Take jobs that take a whole lot of reading for instance, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in fact
Business owners should also not completely depend on the information that HubStaff collects to ascertain whether their employees are being productive or not. HubStaff is merely a project management software with features and tools that will help you gauge the performance of workers and other members of the team. This is certainly not a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Error Escalation Failed
Q: Where do the screenshots go?
A: HubStaff stores the screenshots and other information using Amazon AWS.
Q: Is there a maximum number of team members who can use HubStaff?
A: The paid plans have a minimum of two users and cap of 350 users.
Q: Is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their website. However, these are just based on United States laws. It’s best to consult with a lawyer for international users.
Q: Can employees choose when they’re being tracked?
A: Yes, employees can manually start and finish HubStaff tracking and have it run in the background. HubStaff doesn’t collect any data once monitoring ends.