Hubstaff Escalation Failed

Hubstaff-review

With the rise of internet work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Now, our concept of a traditional workplace can be different from the rooms full of individual cubicles that we were used to. HubStaff, a software from a company of the same name established in the United States, offers its services for traditional, remote, or even completely online offices.

An employee tracking software is used to track whether or not employees are keeping on with their duties, as well as screen and look out for unwanted or prohibited activity. Apart from monitoring behavior, it may also be used to manage any type of workplace and make it more productive.

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Monitor Productivity and Improve Coordination with HubStaff Hubstaff Escalation Failed

HubStaff includes the features that you would expect from an employee tracking software such as:

Online Activity Monitoring:

We all know full well that social media kills productivity. All too frequently, a few swipes on any social media app will end up consuming hours of our time, even at work. Assessing on important notifications from time to time is acceptable, but it’s helpful if managers know when it is becoming a problem. HubStaff can help monitor if employees use too much social media and other applications that hamper productivity.

HubStaff can take note of the websites (and even the url of the exact page) that workers visit during work hours, in addition to the time they spend on it. Traffic from applications can also be monitored and the time spent on them can also be listed.

The data is displayed neatly, and supervisors can see the page title of the visited pages, the url, and the time spent, all in one glance. They can also visit the links displayed to verify if employees really are letting time slide on websites unrelated to work.

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Display Monitoring

Monitoring individual screens is too much of a hassle and can be very awkward if done personally. But then, it is crucial for when a remote workplace setup is in order where it’s impossible to manage employees in person.

HubStaff has a quality that could enable managers to take screenshots of their employees’ screens at a customizable time interval, with 10 minutes as the default option. If this sounds too much of an invasion of privacy, then it can be set to have the screenshots be partly blurred. This way, managers can determine if employees are working on their desks rather than playing games or watching movies, without exposing possible sensitive information.

It should be noted that employees would understand that this feature is activated on their screens. Employees would also be able to look at the screenshots taken from their screens just so they’ll be ensured that this feature is implemented only for reasons related to work.

With that said, this still has an effect on the behavior of employees as knowing that their screens are tracked is enough of a reason for them to execute their tasks.

Monitor Activity on Computer Peripheral Devices

In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of employee activity. HubStaff can detect keyboard strokes and mouse interaction and discover times of inactivity where none of those instances are found.

HubStaff can then compare the overall time in which the mouse or keyboard is busy to the total time spent working. HubStaff believes a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may indicate that an employee is taking too much time on the desk doing nothing, or if an employee is doing too slowly.

The dashboard for this tool shows the productivity rate of each member of the team. This way, the tool can also be used to see how many members of this team are working on a project at a specified time.

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Work Limit Monitoring Hubstaff Escalation Failed

Working overtime is also becoming more of a standard, even so in countries such as Japan where it’s an unofficial standard. Reasons can range from employees wanting to complete their jobs early, catch up on jobs, and some are just workaholics who want to be working as much as you can.

However, it has been proven that too much work can be harmful as productivity and creativity declines without enough rest. There’s a great reason why there is a standard 8 hours of work every day.

HubStaff can help managers track if employees are working a lot of hours per week. They could set the maximum time every week that employees can remain logged on for work. After the maximum time has been reached, then the time tracking tool stops. In this manner, workaholic tendencies are suppressed, and that workers won’t be given the incentive to put in a lot of time to work and sacrifice personal and rest time.

Monitor the Location of Workers

Managers working with remote teams may find it tough to communicate and coordinate the team. Some employees might be jumping from place to place for work, and even be working from cafes or other workstations.

Setting up unplanned meetings can be difficult if employees are commuting from 1 place to another, or if they are doing field work.

Members of the group can install HubStaff in their smartphones so that the employee place monitoring feature can be utilized. With this, supervisors and team leaders can monitor the location of their members during work hours.

HubStaff can display how much time employees spend on commuting between locations and how long is spent on each location. From these data, managers can determine the best time to do rapid meetings.

As this requires employees to install HubStaff on their phones, this can be seen as overly intrusive of a tool. However, same as the rules on iOS and Android programs, employees will know precisely when their places are being tracked.

Project Progress Monitoring

HubStaff lets the whole team report on the progress of their tasks. HubStaff can then use this to provide a report on the status of every job on a weekly basis. On the team dashboard, managers can see each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also displays whether workers are online.

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Payroll, Timesheets, and other Miscellaneous Features Hubstaff Escalation Failed

Besides tracking employee productivity, HubStaff can also make it easier for managers and admins to manage payrolls and manage accounts.

Timesheet and Payroll Management

HubStaff can function as a virtual check-in and check-out mechanism for companies. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can record the very first keyboard stroke or mouse action of the day for each worker.

Managers can also pause the machine manually for breaks.

With HubStaff, keeping a record of working hours and salaries is also made easier. HubStaff’s citizenship handling tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made simple. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.

Job Tracking for Clients Hubstaff Escalation Failed

Being transparent to customers is key for establishing trust for your company. HubStaff makes it easy to communicate with customers, in addition to assure them that things are moving as agreed upon.

HubStaff makes it simple for clients to take a peek into the progress of jobs. This can be simply accomplished by including clients into the members tab. From there, they can see the phases of the project, as well as the pending and completed tasks.

Third party Software Integration

HubStaff can integrate well with other project monitoring tools such as but not limited to Asana and Trello. This is great news for business owners who are already using other project management software.

Hubstaff Escalation Failed

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Employee Spying?

You may be asking yourself if using HubStaff to manage employees can be counterproductive as it might make a feeling of distrust between managers and staff members. To ease your mind, you can be certain that HubStaff lets the whole team know of the whole monitoring system. Employees can make certain that their actions are monitored only during work hours, and precisely how they are being tracked.

However, as a company owner or manager, it’s your responsibility to let your employees know beforehand that your workplace will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.

To put it simply, HubStaff is a monitoring system and not a surveillance system. Employees can be sure that only the cases of their keystrokes and mouse actions are recorded, and not the actual keystroke that they register. HubStaff won’t let managers and admins know just what their workers are typing.

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Pricing

HubStaff has three paid programs that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.

Only the Premium and Enterprise plans unlock attributes related to payroll administration. The enterprise feature comprises fleet monitoring and even a concierge accounts.

For those people who are ready to pay on an annual basis, then the price per person per month of their paid programs will be slashed down to $5, 8$, and $16, respectively.

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Verdict Hubstaff Escalation Failed

It’s important to find the right software for your business since this will allow you to, in a way, outsource some of your tasks to the specific software.

You can be certain that HubStaff can flawlessly perform the job that it claims to do. The user interface is intuitive and clean, and is not at all confusing, requiring only minimal orientation for workers not knowledgeable about the software.

However, it has to be said that not all businesses might benefit fully from using HubStaff. HubStaff is specially suited to contemporary desk jobs, and for projects where staff members use computers for most of their time. Take jobs that require a lot of reading for example, where employees might seem to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in reality

Business owners should also not completely rely on the data that HubStaff collects to ascertain whether their employees are being productive or not. HubStaff is merely a project management software with features and tools that can allow you to gauge the performance of workers and other members of the team. This is in no way a virtual or artificial intelligence office manager.

All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.

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FAQ Hubstaff Escalation Failed

Q: Where do the screenshots go?

A: HubStaff stores the screenshots and other information using Amazon AWS.

Q: Is there a maximum number of group members who may use HubStaff?

A: The paid plans have a minimum of 2 users and limit of 350 users.

Q: Is implementing HubStaff in companies completely legal?

A: HubStaff has complete legal permissions for use, and resources regarding them are available on their website. But these are just based on United States laws. It is wise to consult with a lawyer for international users.

Q: Can employees choose when they’re being monitored?

A: Yes, employees can manually start and finish HubStaff tracking and have it run in the background. HubStaff does not collect any data once monitoring ends.

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