With the rise of internet work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Now, our concept of a traditional workplace can differ from the rooms filled with individual cubicles that we were used to. HubStaff, a software from a firm of the same name based in the United States, offers its services for conventional, distant, or even entirely online workplaces.
An employee monitoring software is used to monitor whether or not employees are keeping on with their duties, in addition to screen and be aware of unwanted or prohibited activity. Aside from monitoring behaviour, it may also be used to manage any type of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Helpdesk
HubStaff includes the features that you would expect from an employee tracking software such as:
Online Activity Monitoring:
All of us know full well that social media kills productivity. All too often, a few swipes on any social networking app will wind up consuming hours of our time, even at work. Assessing on important notifications from time to time is acceptable, but it’s helpful if managers know when it’s becoming a problem. HubStaff can help track if workers use an excessive amount of social media and other programs that hamper productivity.
HubStaff can take note of the websites (and even the url of the specific page) that workers see during work hours, as well as the time they spend on it. Traffic from applications can also be tracked and the time spent on these can also be recorded.
The information is displayed neatly, and managers can see the page name of the visited pages, the url, and the time spent, all in one glance. They can also go to the links displayed to verify if employees really are letting time slide on sites unrelated to work.
Tracking individual displays is too much of a hassle and can be very awkward if done personally. But then, it is necessary for when a remote workplace setup is in order where it’s impossible to manage employees in person.
HubStaff has a quality that could enable managers to take screenshots of their employees’ screens at a customizable time period, with 10 minutes as the default. If it sounds too much of an invasion of privacy, then it could be set to have the screenshots be partially blurred. This way, managers can determine if employees are working in their desks rather than playing games or watching movies, without exposing possible sensitive information.
It should be noted that employees would know that this feature is activated on their displays. Employees would also have the ability to look at the screenshots taken from their screens just so they’ll be assured that this feature is implemented only for reasons related to work.
That said, this still has an influence on the behavior of employees as knowing that their screens are tracked is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of worker activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of those instances are present.
HubStaff can then compare the overall time in which the mouse or keyboard is busy to the overall time spent working. HubStaff believes a productivity rate of at least 60% as a good sign. Productivity rates of less than 60% may mean that a worker is taking too much time on the desk doing nothing, or if an employee is doing too slowly.
The dashboard for this tool displays the productivity rate of each member of the group. This way, the tool may also be used to see how many members of the team are working on a project at a given time.
Work Limit Monitoring Hubstaff Helpdesk
Working overtime is also becoming more of a standard, even so in countries such as Japan where it’s an unofficial standard. Reasons can vary from employees wanting to finish their tasks early, catch up on projects, and some are just workaholics who want to be running as much as you can.
However, it’s been demonstrated that too much work could be detrimental as creativity and productivity declines without enough rest. There’s a good reason why there’s a standard 8 hours of work each day.
HubStaff can help managers track if employees are working too much hours per week. They could set the maximum time each week that employees can remain logged on for work. Following the maximum time has been reached, then the time tracking tool stops. This way, workaholic tendencies are suppressed, and that workers will not be given the incentive to put in too much time to work and sacrifice rest and personal time.
Monitor the Location of Workers
Managers working with remote teams may find it tough to communicate and organize the team. Some employees might be jumping from place to place for work, and even be working from cafes or other workstations.
Setting up unplanned meetings can be hard if workers are commuting from one place to another, or if they’re doing field work.
Members of the group can install HubStaff in their telephones so that the employee place monitoring feature can be used. With this, supervisors and team leaders can monitor the location of their members during work hours.
HubStaff can display how much time employees spend on commuting between places and how long is spent on each location. From these data, managers can determine the best time to do quick meetings.
As this requires employees to install HubStaff in their phones, this may be seen as too intrusive of a tool. However, same as the principles on iOS and Android programs, employees will know precisely when their places are being monitored.
Project Progress Monitoring
HubStaff lets the whole group report on the progress of their tasks. HubStaff can then use this to provide a report on the status of each job on a weekly basis. On the team dashboard, managers can see each individual employee’s working hours and a summary of their completed and uncompleted tasks. The dashboard also displays whether workers are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Helpdesk
Aside from tracking employee productivity, HubStaff can also make it easier for managers and admins to manage payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can function as a digital check-in and check-out mechanism for companies. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the very first keyboard stroke or mouse action of the day for each worker.
Managers can also pause the machine manually for breaks.
With HubStaff, keeping a list of working hours and wages is also made easier. HubStaff’s payroll managing tool can determine each employee’s payout depending on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set period.
Job Tracking for Customers Hubstaff Helpdesk
Becoming transparent to clients is key for establishing trust for your company. HubStaff makes it easy to communicate with customers, as well as assure them that things are moving as agreed upon.
HubStaff makes it easy for clients to take a peek into the progress of projects. This can be simply done by adding clients into the members tab. From there, they can see the phases of the project, as well as the pending and completed tasks.
Third party Applications Integration
HubStaff can integrate well with other project tracking tools including but not limited to Asana and Trello. This is great news for business owners that are already using other project management software.
You may be asking yourself if using HubStaff to handle employees can be counterproductive as it might make a feeling of distrust between managers and team members. To ease your mind, you can be certain that HubStaff lets the whole team know of the whole monitoring system. Employees can make certain that their activities are monitored only during work hours, and precisely how they’re being monitored.
However, as a company owner or manager, it is your responsibility to let your workers know beforehand that your workplace will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.
To put it simply, HubStaff is a tracking system and not a surveillance system. Employees can be certain that only the cases of the keystrokes and mouse activity are recorded, and not the actual keystroke that they register. HubStaff will not let managers and admins know just what their employees are typing.
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock features related to payroll management. The enterprise feature comprises fleet monitoring and even a concierge accounts.
For those who are ready to pay on an annual basis, then the price per person per month of their paid plans will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Helpdesk
You can be certain that HubStaff can flawlessly perform the job that it promises to do. The user interface is clean and intuitive, and is not at all confusing, requiring only minimal orientation for workers not knowledgeable about the software.
However, it has to be said that not all businesses might benefit fully from using HubStaff. HubStaff is especially suited to contemporary desk jobs, and for projects where staff members use computers for most of their time. Take jobs that require a lot of reading for example, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in fact
Business owners should also not completely rely on the information that HubStaff collects to determine whether their employees are being productive or not. HubStaff is merely a project management software using features and tools that can help you gauge the performance of employees and other members of the group. This is in no way a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Helpdesk
Q: Where do the screenshots go?
A: HubStaff stores the screenshots and other information using Amazon AWS.
Q: Is there a maximum number of team members that can use HubStaff?
A: The paid plans have a minimum of 2 users and cap of 350 users.
Q: Is implementing HubStaff in companies completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them are available on their website. However, these are just based on United States laws. It is wise to consult with a lawyer for international users.
Q: Can employees choose when they are being monitored?
A: Yes, employees can manually start and finish HubStaff monitoring and have it run in the background. HubStaff does not collect any data once monitoring ends.