In searching for the ideal time-tracking software, you must not only look into what it is and how much it can offer but also the aspects that make it stand out from the rest. We all know that not all time trackers are created equal. It’s crucial to compare and decide which of the competitors is worth a shot.
We must not forget to consider our personal feelings. The final decision you make will affect your personal feelings and impact the productivity of your team.
Out of all the top apps taking over today’s productivity scene, Time Doctor has teams and solo users in a trance for its jam-packed time- and task-monitoring capabilities. But has it caught us the same way? Read this comprehensive review to find out.
For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor Idle Time In The Workplace
Time Doctor is a time tracking and project-monitoring tool that’s best suited to small and large businesses, freelancers, remote teams, and freelance workers. Its lineup of tools and features aims to help teammates and individuals improve their productivity by an average of 22%.
Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.
Time Doctor has amassed a user base of over 250,000 businesses throughout its history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features may be enough to help Time Doctor stand out from other time management apps. However, it is unable to do so because of its lack of consistency in user useability.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Keep reading to know more about what else this one-of-a-kind platform has to offer and how well each of them works! Idle Time In The Workplace
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- Time Doctor is best recognized for its excellent, easy-to-use time and activity management tools and functions.
- It includes outstanding features like pinpoint-accurate reports, idle alerts and automatic reminders.
- Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
- It allows for a large and seamless integration with third-party platforms.
- The platform’s confusing user interface makes navigation difficult for many users, particularly first-timers. Idle Time In The Workplace
- Its mobile apps are not as flexible as its web and desktop counterparts, despite their potential.
- It doesn’t offer smooth switching between the web-based client and desktop apps, especially if you’re both the administrator and the user.
- Only the web extension or desktop app can access the time tracking function.
Pricing and plans
Let’s first discuss the plans and their cost. Time Doctor currently offers three paid subscription tiers, each with a distinctive set of features and tools that become more advanced and packed as the cost increases.
The pricing will also increase according to the number of users added to one team. Let’s take a look at the three plans available on the Time Doctor platform.
- Basic – $70/user annually or $7/user monthly
The Basic tier of Time Doctor includes access to core platform features such as task and project management and time and activity tracking. It also allows unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. Plus, you’re limited to one month’s worth of data storage.
- Standard – $100/user per year or $10/user per month
The Standard plan unlocks the opportunity to access a few advanced features, such as tracking the apps and website URLs used by any of your teammates, the payroll tool, reporting, and an additional 60 integrations with third-party apps. The Standard plan also has a new time limit for its customer support hotline, which is now limited to three days instead of 24 hours.
- Premium – $200/user per year or $20/user per month Idle Time In The Workplace
The premium tier offers the most comprehensive of all three. Subscribers to the Premium tier have access to all the Time Doctor features. They can explore the client portal and take screen recordings.
Paying annually will get a complimentary charge for the first 2 months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.
> > Click Here to Try Time Doctor Now < <
The User Interface
Despite being filled to the brim with robust time and activity management tools, Time Doctor may be highly notorious for its clunky and poorly-designed take on the user interface and experience. It can be a pain to navigate the platform. This is especially true if you are just starting to explore the dashboard and other features.
For instance, many who’ve used Time Doctor have found issues accessing its range of functions. Many users have complained about the inability to centralize their data within the app, which would have saved them a lot of time. Users can access the time tracking feature via the web extension or desktop app. The website version only has project management, reporting, as well as other admin features. This is why switching between the portals is easier – it’s not possible to do this with other time management platforms.
Another obstacle Time Doctor users need help with is the general look and design. Save for the desktop app, and the website-based dashboard sure does lack a few key intuitive features which would have made for a more convenient user experience. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? You might also like pie graphs. Line graphs, perhaps?
Time Doctor’s interface and design are already a problem. We’ll be reviewing that in a moment! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users aren’t bothered by the UI problems, while others adjust to it quickly. Idle Time In The Workplace
There is still hope that Time Doctor’s UX and UI issues could be fixed in the near future. But for now, those new to the platform will have to go through a rather steep learning curve before getting used to its inner workings.
Time Doctor: Key Features
Let’s now dive into the tools and features you might want to explore when you log in to Time Doctor.
Project and Data Management
With Time Doctor’s project management capabilities, individuals or administrators within a team can create tasks and group them into groups with just a few clicks. Administrators can also use this feature to assign tasks to their employees to reduce workload and increase productivity. Although you can set up standalone tasks, you may group them if you’d like into larger projects to keep things tidy and organized – a great idea for big companies whose stability relies on numerous departments beneath them.
Time Doctor understands that a clean workboard can easily get things done. Administrators can limit access to certain tasks and projects by limiting their visibility to a particular employee or group of employees in the organization. Do you want to check out who’s working on the task or project now? The dashboard allows you to track their progress and see how long they have been working.
Unlike the few other time management platforms out there, Time Doctor allows users to create permanent trackable tasks that can be easily adjusted, edited, or even deleted without having to worry about adding one day by day. Those who work around repetitive tasks will no longer need to face this burden every time – all they need to do is change them to permanent status! Idle Time In The Workplace
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Time Tracking and Alerts
As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Although it is not available through the web dashboard, its capabilities can be used independently. It’s easy to use – simply add the task to which you are assigned and then click the start button to track your progress. It’s simple as that!
As the timer plays out throughout your task, all your actions and activity will be recorded in the background. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. You may do it the same way if you are working alone.
One unique trait of Time Doctor’s time-tracking tool that we can’t help but appreciate is allowing users to customize their set-up according to their liking until they’re content enough to work well. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.
If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you ever spot something like this and you’ve gone to attend to other things beforehand, you may manually click the play button to resume tracking. Similarly, you may also pause it if you want to time out from work. Time Doctor allows you to create time intervals between daily tasks if you feel you need some space.
Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Time Doctor, like other time-monitoring apps like Hubstaff, can track your activities and record the hours spent on your task, even without an internet connection. Idle Time In The Workplace
Website and App Usage Monitoring
It’s not just the amount of hours that Time Doctor is keen on monitoring, as it also applies to the other desktop apps you’ve visited, the websites you’ve explored, and even the keystrokes and mouse movements you’ve made as you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. If they’ve been focusing on their tasks, that’s a sigh of relief. It’s not the same story if they have been procrastinating and going to other platforms to distract from what they should be doing. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Time Doctor has a number of monitoring features that allow admins to easily see if employees are wasting their time or attending to a task. This feature can be used to identify if the URL or application name, and the status it is in, are some of the many. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.
- Productive, if it serves a team/project’s purpose as a key driver to its tasks.
- Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
- If it is neither productive nor unproductive, it will be considered neutral.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. For what it’s worth, Time Doctor may be lucky this time to have this crucial function included, unlike other time-tracking software. Idle Time In The Workplace
Activity Screenshots and Screen Recording
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. This is why it has built-in snapshot capabilities.
Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. They can also choose to allow access to any of their colleagues if they wish.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. While those subscribed to Time Doctor’s Basic and Standard plans have access to unlimited screenshots, Premium users get the upper hand with the inclusion of video screen recording. The platform captures three minutes of actual work activity, instead of just taking photos of the monitor.
There may be rare instances in which someone from a project/team may be at risk of a breach of privacy caused by serious circumstances. To protect their safety, they might be permitted to delete screen recordings or screenshots within the Time Doctor platform. However, this will likely result in the deduction of work hours listed on the day of recording.
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Productivity Reporting and Analysis
Time Doctor lets users view, edit and save pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Users can request reports to determine which time management and productivity practices are working well and which ones need to be improved.
Time Doctor’s report collection has so many options for you to explore. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. The Poor Time Use report shows how long you have sat on sites that have been flagged inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use also includes being able to set pop-up windows on off-limits websites, so whenever someone decides to go to YouTube, for example, they’ll be instantly met with a reminder if they want to continue or go back to focus on their assigned task.
The Timeline report displays all of your hours tracked in chronological order. It is divided into two colors: yellow for manual time recording and blue for automatic. The Project and Tasks report shows hours spent on tasks and/or projects. Finally, the Activity Summary allows you and your admin to view your total work hours and all percentages from all reports. Idle Time In The Workplace
Time Doctor’s reporting tools are impressive, but some users don’t like the process of creating them. First, most reports are formatted in a clunky way, which can impact how they’re exported. Second, Time Doctor only offers XSL or CSV. Some may be okay with this, while others will not like the lack of options for export files diversity.
White-labeling and Client Access
If there’s one thing about Time Doctor that dedicated freelancers or solopreneurs can’t get enough of, it’s the ability to share the progress of their tasks with their clients, even if they are not exactly their teammates or don’t share a Time Doctor account.
If your job is to take commissions from a wide variety of clientele, you may be glad to know that the platform’s remarkable Client Portal feature lets you do exactly that!
Simply send the link to the portal directly to your clients. Once they have access to it, they can see how long you’ve been working, how many tasks you completed, and even the archive of screenshots and reports. You have complete control over what your clients see through the Client Portal, which results in smooth, tasteful interactions.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
Planning to pay your employees based on how much they’ve dedicated their time to their respective tasks? You can do that within the Time Doctor platform through its built-in payroll feature. Turn on payroll deep in the settings of the web dashboard, and your team’s timeline will automatically be billed. Your teammates may be paid based on their hours worked or on a fixed rate.
Time Doctor’s payroll tool supports every form of currency in existence. As for payment methods, you may ask your employees to have their salary sent through PayPal, Payoneer, or TransferWise. For batch payments, you can export your payroll information to a CSV file if you work for a larger company. Multiple payments are sent at once.
Integration with Third-Party Services
Time Doctor offers a wide range of integrations to various third-party platforms. These integrations are primarily focused on work, business, and productivity. With an approximate estimate of over 60 integrations, Time Doctor makes it easy for you to manage your team’s combined work in one interconnected ecosystem.
Such includes connections with project management platforms like Asana and Trello, payment services like PayPal, work messaging apps like Slack, and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. However, the time-tracking software also offers its users unlimited access through their smartphones: Time Doctor currently offers not one but two mobile app versions, both of which you can download on the Apple App Store and Google Play.
You may be able track your work hours and progress no matter where you are. On one side, the classic version of the app lets you overview the tasks within a project that need to be done, as well as track where your teammates are through GPS – both on top of the basic time-tracking tools and limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. Only two differences distinguish the two versions: 1) TD2 can only be used on Android devices and 2) you won’t have access to other features other than time tracking – a notable downgrade from TD Classic.
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How Safe and Secure is Time Doctor?
You may be questioning whether Time Doctor is worth using as a time management tool. You may also wonder if its surveillance tools could keep track of your actions, even as you pause your timer momentarily to catch a quick break. Although the aspect of a 1984-esque work scenario may seem intimidating, we’re glad to tell you that your activities as the timer stops will not be tracked and saved to Time Doctor’s cloud-based database. You’re safe because it’s not spyware-like.
We’d like to reiterate that your work activity may be tracked through screenshots and recordings, and we’d also like to add that there is a webcam shot feature that project managers may use to see their teammates right in front of their eyes…
Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.
Time Doctor assures that your likeness and activity will not be forced-shared in vain. The same sentiment can also be applied to payment information entered into the platform by yourself or your colleagues. These will then be automatically deleted after a while for privacy reasons.
Time Doctor also takes extreme security measures to make sure that no account is easily hacked. These measures include guaranteed protection by 2FA and a strong password policy, and all the data made within the platform is safeguarded by strong SSL encryption in maximum security facilities. Time Doctor is cloud-based so you can expect your data to be regularly backed up. In the case of a power or internet outage, you may have them recovered shortly, so your progress won’t be lost.
The bottom line: Do you use Time Doctor?
Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.
Although the range of dynamic features in this app has left us speechless, we still found the experience to be awe-inspiring. However, it would have been much better if the UI and UX were more clear, less cohesive and lacking in functionality in mobile apps. There was also a lack of report graphics options and, to a certain extent, a disorienting UI. These problems may have hindered other users as well as us from enjoying the experience to its fullest. Others don’t mind, though, because it does exactly what it was designed to do: track time.
Overall, we ultimately believe that Time Doctor has what it takes to stand on its feet, despite not offering the same easy accessibility as other apps do. Besides, every time management platform shines uniquely, right?
FAQ Idle Time In The Workplace
How can I approach Time Doctor’s customer service team?
Time Doctor’s customer service hotline can be approached either through e-mail or live chat. At this time, there is no telephone support. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. You will be notified by the hotline and can reach them any time.
You won’t find any tutorials or tips for Time Doctor anywhere else.
Though there are YouTube videos and how-to articles from independent creators that have already discussed it in full detail, Time Doctor does offer its users an alternative through its dedicated help center, where most of the information included comes from the team behind the platform themselves.
To apply for a Time Doctor paid plan, do I need credit card information?
No, you won’t need to use your credit card to sign up for a limited 14-day trial. If you are done with the trial period, you can bring it up again to purchase a Time Doctor subscription.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor follows the rules and standards of the US Health Insurance Portability and Accountability Act. The platform is technically flexible enough to be used in a wide range of industries and niches. However, it can also be useful for healthcare teams.