When searching for the best time-tracking software, it is important to not only consider what it offers and how much it costs but also look at the features that set it apart from others. We all know that not all time trackers are created equal. It’s crucial to compare and decide which of the competitors is worth a shot.
Of course, we mustn’t forget to look into the aspect of personal feelings as well. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Time Doctor is one of the most popular apps in today’s productivity market. It has both teams and single users in a stupor for its task- and time-monitoring capabilities. Is it the same app that has captivated us? Read this comprehensive review to find out.
Frank Rivera has posted a video review of Time Doctor on his YouTube channel Franklin Rivera. For those who like a more visual experience, You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor Is Time Doctor Software Safe To Use?
Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. Its lineup of tools and features aims to help teammates and individuals improve their productivity by an average of 22%.
Launched in 2012, around a decade earlier already, Time Doctor has slowly gained a large following, becoming a popular time management tool among companies everywhere, whether they’re established or just starting in the industry. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features alone may be enough for the platform to position itself way ahead of other time management apps. Still, the lack of cohesiveness in its general user usability stops it from doing so.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Continue reading to learn more about the unique platform’s other features and how they work! Is Time Doctor Software Safe To Use?
- Time Doctor is most well-known for its easy-to-use, time- and activity management tools and functions.
- It includes outstanding features like pinpoint-accurate reports, idle alerts and automatic reminders.
- The user-friendly and extensive client portal makes it easy for freelancers to interact with clients.
- It allows for a large and seamless integration with third-party platforms.
- The platform’s confusing user interface makes navigation difficult for many users, particularly first-timers. Is Time Doctor Software Safe To Use?
- Despite its potential, its mobile apps don’t provide the same flexibility as the desktop and web versions.
- It doesn’t offer smooth switching between the web-based client and desktop apps, especially if you’re both the administrator and the user.
- You can only access the time tracking feature if you download and install the desktop app or web extension.
Plans and Pricing
Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently has three paid subscription tiers. Each tier offers a unique set of tools and features that get more expensive as they become more complex.
Pricing will increase depending on how many users are added to a team. Let’s take a look at the three plans available on the Time Doctor platform.
- Basic – $70/user annually or $7/user monthly
Time Doctor’s Basic tier includes access to the platform’s core features, such as time and activity tracking, task and project management, and unlimited screenshots. However, you can only use them if you download the desktop application or web extension. You can only store one month of data.
- Standard – $100/user per year or $10/user per month
Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.
- Premium – $200/user per year or $20/user per month Is Time Doctor Software Safe To Use?
The Premium tier is the most complete yet out of the three. Those subscribed to it are given access to all of what Time Doctor has to offer – on top of the core tools, they can also explore the client portal, take video screen recordings, and receive VIP-style support.
Paying annually will get a complimentary charge for the first 2 months. Time Doctor doesn’t offer a free plan. However, each of the three plans offers a limited 14 day trial that allows you to try it out and decide if it is the right tool for you.
The User Interface
Despite being filled to the brim with robust time and activity management tools, Time Doctor may be highly notorious for its clunky and poorly-designed take on the user interface and experience. It can be a pain to navigate the platform. This is especially true if you are just starting to explore the dashboard and other features.
For instance, many who’ve used Time Doctor have found issues accessing its range of functions. Many users have complained about the inability to centralize their data within the app, which would have saved them a lot of time. Users can access the time tracking feature via the web extension or desktop app. The website version only has project management, reporting, as well as other admin features. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.
Time Doctor users also need to be helped with the overall design and look. Save for the desktop app, and the website-based dashboard sure does lack a few key intuitive features which would have made for a more convenient user experience. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? Pie graphs, as well? Line graphs, perhaps?
It’s already clear that Time Doctor’s user interface and design don’t shine as brightly as its features – we’ll review that very shortly! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Is Time Doctor Software Safe To Use?
There’s still a glimmer of hope that the UI and UX issues in Time Doctor could be resolved and improved in the future. For now, however, new users will need to learn the platform’s inner workings.
Time Doctor: Key Features
Let’s now dive into the tools and features you might want to explore when you log in to Time Doctor.
Project and Data Management
Time Doctor’s project management capabilities allow individuals and administrators to create tasks and group them in a matter of seconds. Administrators can also use this feature to assign tasks to their employees to reduce workload and increase productivity. You can create tasks as standalone tasks. However, you can group them together if necessary into larger projects. This is a great option for large companies whose stability depends on many departments below them.
Time Doctor knows that a clear workboard is a great way to get things done. With that in mind, admins may opt to limit access to select tasks or projects by assigning them to only a specific employee or group of employees within the team. Do you want to check out who’s working on the task or project now? The dashboard allows you to track their progress and see how long they have been working.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. Those who work around repetitive tasks will no longer need to face this burden every time – all they need to do is change them to permanent status! Is Time Doctor Software Safe To Use?
Time Tracking and Alerts
As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Despite not being available in the web dashboard, its capabilities are surprisingly well-versed enough to make it stand independently. It’s easy to use – simply add the task to which you are assigned and then click the start button to track your progress. It’s that simple!
All your activities and actions will be recorded as the timer runs through your task. These actions and activities will be recorded and saved to the dashboard. Administrators can then access the dashboard to monitor their employees’ progress. You may do it the same way if you are working alone.
Time Doctor’s time tracking tool is unique in that it allows users to set up their own setup until they are happy enough to work. The software also has a reminders function that reminds you when it is time to start and stop work. Another function is the “idle time” function. This allows users to convert the time they’ve been off work into work hours and then reassign it.
If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you ever spot something like this and you’ve gone to attend to other things beforehand, you may manually click the play button to resume tracking. You can also pause the timer if you need to take a break from work. Time Doctor allows you to create time intervals between daily tasks if you feel you need some space.
While Time Doctor can track your progress and work hours online, did you know it could also do this offline? Like some time monitoring apps such as Hubstaff, which have this function, Time Doctor can record your activity and the hours you spend on your task even without the presence of an internet connection. Is Time Doctor Software Safe To Use?
Monitoring Website and App Usage
It’s not just the amount of hours that Time Doctor is keen on monitoring, as it also applies to the other desktop apps you’ve visited, the websites you’ve explored, and even the keystrokes and mouse movements you’ve made as you work. The platform will immediately pause if it detects that your mouse cursor or keyboard is still stationary for longer than a set time and it will stay there until you do something.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. It’s an easy relief to hear if they are focusing on their tasks. If they’ve been procrastinating by going to other platforms that divert from what they’re supposed to do, that’s a completely different story. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Time Doctor has a number of monitoring features that allow admins to easily see if employees are wasting their time or attending to a task. This feature can be used to identify if the URL or application name, and the status it is in, are some of the many. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.
- Productive, if it serves a team/project’s purpose as a key driver to its tasks.
- Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
- If it is neither productive nor unproductive, it will be considered neutral.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. The ability to track website activity and customize productivity statuses per user makes it highly convenient for teams who work in jobs requiring a strong focus on specific tasks, like content writing, for instance. For what it’s worth, Time Doctor may be lucky this time to have this crucial function included, unlike other time-tracking software. Is Time Doctor Software Safe To Use?
Activity Screenshots and Screen Recording
Remember when we told you about Time Doctor being able to record your tracked time and activity in the background while they’re posting the data to the web dashboard for admins to see? This is why it has built-in snapshot capabilities.
Administrators can specify a time period for screen capture across their project/team. It could be set to 10 minutes, 30 or even 30 minutes. If they please, they may also opt to select any of their teammates who should be allowed access to this feature.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. Premium subscribers have unlimited access to screenshots. Those who subscribe to Time Doctor’s Standard and Basic plans have unlimited access to screen shots. However, premium users can record video screens. Instead of taking pictures of the computer monitor, the platform records three minutes’ worth of work activity in action.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. If this happens, they may be allowed to delete screenshots or screen recordings within the Time Doctor platform for their safety. This will likely lead to the deducting of the work hours on the recording date.
Productivity Reporting and Analysis
Time Doctor allows users to view, edit, save, share, or print from its selection of pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Users can request reports to determine which time management and productivity practices are working well and which ones need to be improved.
You have so much to journey through with Time Doctor’s report collection. Its Web and App Usage report, on the one hand, lets you see how many hours you’ve spent and how active you’ve been on any website or app that’s classified as productive. On the other hand, the Poor Time Use report plots out how long you’ve sat around on sites that have been flagged as inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use also includes being able to set pop-up windows on off-limits websites, so whenever someone decides to go to YouTube, for example, they’ll be instantly met with a reminder if they want to continue or go back to focus on their assigned task.
The Timeline report displays all of your hours tracked in chronological order. It is divided into two colors: yellow for manual time recording and blue for automatic. The Project and Tasks report shows hours spent on tasks and/or projects. Finally, the Activity Summary allows you and your admin to view your total work hours and all percentages from all reports. Is Time Doctor Software Safe To Use?
While Time Doctor’s accurate reporting tools may be impressive and all, some of its users have historically not liked experiencing certain issues while generating them. First, most reports are formatted in a clunky way, which can impact how they’re exported. Second, XSL and CSV are the only two options Time Doctor has made available and nothing else – some may be simply okay with that, but others won’t like this lack of export file diversity as much.
White-labeling and Client Access
If there’s one thing about Time Doctor that dedicated freelancers or solopreneurs can’t get enough of, it’s the ability to share the progress of their tasks with their clients, even if they are not exactly their teammates or don’t share a Time Doctor account.
If your job is to take commissions from a wide variety of clientele, you may be glad to know that the platform’s remarkable Client Portal feature lets you do exactly that!
Simply send the link to the portal directly to your clients. Once they have access to it, they can see how long you’ve been working, how many tasks you completed, and even the archive of screenshots and reports. The great thing about the Client Portal is that you have full control over whatever you want your client base to see, resulting in smooth and tastefully curated interactions across the board.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
Planning to pay your employees based on how much they’ve dedicated their time to their respective tasks? You can do that within the Time Doctor platform through its built-in payroll feature. You can turn on payroll deep within the settings of your web dashboard and your team will be automatically billed. You may pay your teammates based on tracked hours or on a fixed-rate basis.
Time Doctor’s payroll software supports all currencies. As for payment methods, you may ask your employees to have their salary sent through PayPal, Payoneer, or TransferWise. For batch payments, you can export your payroll information to a CSV file if you work for a larger company. Multiple payments are sent at once.
Integration with Third-Party Services
Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.
These include connections to project management platforms such as Trello and Asana, payment services such PayPal, work messaging apps such Slack and CRM platforms like Salesforce. On top of all this, a public API tool is made available for integrations with other apps beyond the given list – you may utilize this if you or your teammate know a thing or two about coding.
The Time Doctor Mobile App
Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. However, the time-tracking software also offers its users unlimited access through their smartphones: Time Doctor currently offers not one but two mobile app versions, both of which you can download on the Apple App Store and Google Play.
You may be able track your work hours and progress no matter where you are. The classic version of the app allows you to view all tasks in a project and track your team’s location through GPS. This is on top of the basic tools for time tracking and the limited dashboard settings.
Time Doctor 2 is the latest version. It has almost the exact same functionality as the older version. Only two differences distinguish the two versions: 1) TD2 can only be used on Android devices and 2) you won’t have access to other features other than time tracking – a notable downgrade from TD Classic.
How Safe and Secure is Time Doctor?
At this point, you’re questioning whether or not Time Doctor is worth trusting as a time management service. It is possible that its surveillance tools may keep track of your activities, even if you temporarily pause your timer to take a break. We are happy to inform you that the 1984-style work scenario is not something we find frightening. Your activities will not be saved to Time Doctor’s cloud database. You’re safe because it’s not spyware-like.
We’d like to reiterate that your work activity may be tracked through screenshots and recordings, and we’d also like to add that there is a webcam shot feature that project managers may use to see their teammates right in front of their eyes…
Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.
Time Doctor assures that your likeness and activity will not be forced-shared in vain. The same sentiment can also be applied to payment information entered into the platform by yourself or your colleagues. These will then be automatically deleted after a while for privacy reasons.
Time Doctor also takes extreme security measures to make sure that no account is easily hacked. These measures include guaranteed protection by 2FA and a strong password policy, and all the data made within the platform is safeguarded by strong SSL encryption in maximum security facilities. Time Doctor is cloud-based so you can expect your data to be regularly backed up. In the case of a power or internet outage, you may have them recovered shortly, so your progress won’t be lost.
The Bottom Line: Should You Use Time Doctor?
Time Doctor is a time management tool that can be used by freelancers and professional teams. It offers both the simplicity of a task management system and the sophistication of an advanced time tracker. This creates a harmonious balance between them.
While its line-up of dynamic features has admittedly left us in awe, the experience would have been significantly better if it weren’t for the disorienting UI and UX, lack of functionality and cohesiveness in the mobile apps, and, to an extent, undersupply of report graphics options. These issues alone may have prevented other users and us from fully enjoying it. Others don’t mind, though, because it does exactly what it was designed to do: track time.
We believe Time Doctor is able to hold its own, even though it doesn’t offer the same ease of use as other apps. Besides, every time management platform shines uniquely, right?
FAQ Is Time Doctor Software Safe To Use?
How do I contact Time Doctor’s customer support team?
You can contact Time Doctor’s customer support hotline via e-mail, or live chat. At this time, there is no telephone support. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. A member of the hotline will notify this and reach you any day.
You won’t find any tutorials or tips for Time Doctor anywhere else.
YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.
Do I need to add credit card details to apply for a free trial to any of Time Doctor’s paid plans?
No, you won’t need to use your credit card to sign up for a limited 14-day trial. You can only bring it up once you finish the period and wish to commit to purchasing a Time Doctor subscription if you like.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). Even though it can technically be used for a vast range of niches, industries, and professions, the platform can be a solid addition to healthcare teams.