When searching for the best time-tracking software, it is important to not only consider what it offers and how much it costs but also look at the features that set it apart from others. All time trackers may not be created equal. Therefore, it’s important to stack up and determine which among the contenders is worthy enough to be given a try.
We must not forget to consider our personal feelings. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Out of all the top apps taking over today’s productivity scene, Time Doctor has teams and solo users in a trance for its jam-packed time- and task-monitoring capabilities. But has it caught us the same way? This comprehensive review will help you find out.
Frank Rivera has posted a video review of Time Doctor on his YouTube channel Franklin Rivera. For those who like a more visual experience, You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor Time In Space
Time Doctor is a time tracking and project-monitoring tool that’s best suited to small and large businesses, freelancers, remote teams, and freelance workers. The tool’s range of features and tools is designed to assist teammates and individuals in improving their productivity by 22% on average.
Launched in 2012, around a decade earlier already, Time Doctor has slowly gained a large following, becoming a popular time management tool among companies everywhere, whether they’re established or just starting in the industry. It has also become a hit among freelancers who often work for multiple clients thanks to its convenient client portal feature.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features alone may be enough for the platform to position itself way ahead of other time management apps. However, it is unable to do so because of its lack of consistency in user useability.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Continue reading to learn more about the unique platform’s other features and how they work! Time In Space
- Time Doctor is best recognized for its excellent, easy-to-use time and activity management tools and functions.
- It includes outstanding features like pinpoint-accurate reports, idle alerts and automatic reminders.
- Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
- It offers a smooth and sizable list of integrations with third-party platforms.
- Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. Time In Space
- Its mobile apps are not as flexible as its web and desktop counterparts, despite their potential.
- It doesn’t offer smooth switching between the web-based client and desktop apps, especially if you’re both the administrator and the user.
- You can only access the time tracking feature if you download and install the desktop app or web extension.
Plans and Pricing
Let’s first discuss the plans and their cost. Time Doctor currently has three paid subscription tiers. Each tier offers a unique set of tools and features that get more expensive as they become more complex.
Pricing will increase depending on how many users are added to a team. Let’s check out the following three available plans in the Time Doctor platform.
- Basic – $70/user annually or $7/user monthly
Time Doctor’s Basic tier includes access to the platform’s core features, such as time and activity tracking, task and project management, and unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. You can only store one month of data.
- Standard – $100/user annually or $10/user monthly
The Standard plan unlocks the opportunity to access a few advanced features, such as tracking the apps and website URLs used by any of your teammates, the payroll tool, reporting, and an additional 60 integrations with third-party apps. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.
- Premium – $200/user annually or $20/user monthly Time In Space
The Premium tier is the most complete yet out of the three. Subscribers to the Premium tier have access to all the Time Doctor features. They can explore the client portal and take screen recordings.
Paying annually will get a complimentary charge for the first 2 months. Time Doctor doesn’t offer a free plan. However, each of the three plans offers a limited 14 day trial that allows you to try it out and decide if it is the right tool for you.
The User Interface
Time Doctor is a robust tool for managing time and activities. However, it’s well-known for its awkward and poorly designed user interface. In most cases, going through the platform can be such a hassle – it’s even much harder if you explore its dashboard and features for the first time.
Many users of Time Doctor, for instance, have had difficulty accessing the various functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Until now, users can only access the time tracking feature through the desktop app or web extension. The website version only has project management, reporting, as well as other admin features. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.
Time Doctor users also need to be helped with the overall design and look. Save for the desktop app, and the website-based dashboard sure does lack a few key intuitive features which would have made for a more convenient user experience. The diversity of data graphs needed for reporting is also a must. Sure, the bar graphs are awesome, but what about the circles graphs? You might also like pie graphs. Line graphs, perhaps?
It’s already clear that Time Doctor’s user interface and design don’t shine as brightly as its features – we’ll review that very shortly! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users aren’t bothered by the UI problems, while others adjust to it quickly. Time In Space
There is still hope that Time Doctor’s UX and UI issues could be fixed in the near future. But for now, those new to the platform will have to go through a rather steep learning curve before getting used to its inner workings.
Key Features Included in Time Doctor
Now, let’s dive deeper into some of the features and tools you may want to explore if you log in to the Time Doctor platform.
Project and Data Management
Time Doctor’s project management capabilities allow individuals and administrators to create tasks and group them in a matter of seconds. Administrators can also use this feature to assign tasks to their employees to reduce workload and increase productivity. Although you can set up standalone tasks, you may group them if you’d like into larger projects to keep things tidy and organized – a great idea for big companies whose stability relies on numerous departments beneath them.
Time Doctor understands that a clean workboard can easily get things done. Administrators can limit access to certain tasks and projects by limiting their visibility to a particular employee or group of employees in the organization. Do you want to check out who’s working on the task or project now? You may monitor their progress through the dashboard by checking how long they’ve been working, among other things.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! Time In Space
Alerts and Time Tracking
Time Doctor’s time-tracking software can only be accessed via its Chrome web extension or desktop application. Although it is not available through the web dashboard, its capabilities can be used independently. It’s easy to use – simply add the task to which you are assigned and then click the start button to track your progress. It’s that simple!
As the timer plays out throughout your task, all your actions and activity will be recorded in the background. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. If you’re working solo, you may go through it in the same manner.
Time Doctor’s time tracking tool is unique in that it allows users to set up their own setup until they are happy enough to work. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.
The timer will stop the tracking if there is no user activity after a few minutes. If you ever spot something like this and you’ve gone to attend to other things beforehand, you may manually click the play button to resume tracking. Similarly, you may also pause it if you want to time out from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Time Doctor, like other time-monitoring apps like Hubstaff, can track your activities and record the hours spent on your task, even without an internet connection. Time In Space
Website and App Usage Monitoring
Time Doctor monitors more than just hours spent on a desktop. It also tracks websites visited and keystrokes made while you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
It’s often difficult to determine if someone is productive until you know what they have been doing. It’s an easy relief to hear if they are focusing on their tasks. It’s not the same story if they have been procrastinating and going to other platforms to distract from what they should be doing. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Time Doctor has a number of monitoring features that allow admins to easily see if employees are wasting their time or attending to a task. This feature can be used to identify if the URL or application name, and the status it is in, are some of the many. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.
- Productive if it serves the purpose of a project/team as a key driver for its tasks.
- Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
- If it is neither productive nor unproductive, it will be considered neutral.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. Time In Space
Screen Recordings and Activity Screenshots
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. Its built-in screenshot capabilities are there for this reason.
Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. They can also choose to allow access to any of their colleagues if they wish.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. Premium subscribers have unlimited access to screenshots. Those who subscribe to Time Doctor’s Standard and Basic plans have unlimited access to screen shots. However, premium users can record video screens. The platform captures three minutes of actual work activity, instead of just taking photos of the monitor.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. If this happens, they may be allowed to delete screenshots or screen recordings within the Time Doctor platform for their safety. However, this will likely result in the deduction of work hours listed on the day of recording.
Productivity Reporting & Analysis
Time Doctor lets users view, edit and save pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Reports can be provided as a means to help users determine which of the implemented time management and productivity habits have been working and which need improvement.
Time Doctor’s report collection has so many options for you to explore. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. The Poor Time Use report shows how long you have sat on sites that have been flagged inappropriate for work. However, issues have arisen, especially from multi-screen work set-ups where one could jam to their favorite playlist on one screen while they get to their task on another. Poor Time Use also includes being able to set pop-up windows on off-limits websites, so whenever someone decides to go to YouTube, for example, they’ll be instantly met with a reminder if they want to continue or go back to focus on their assigned task.
The Timeline report displays all of your hours tracked in chronological order. It is divided into two colors: yellow for manual time recording and blue for automatic. The Project and Tasks report shows hours spent on tasks and/or projects. Finally, the Activity Summary allows you and your admin to view your total work hours and all percentages from all reports. Time In Space
While Time Doctor’s accurate reporting tools may be impressive and all, some of its users have historically not liked experiencing certain issues while generating them. Firstly, the formatting of most reports is generally clunky, further affecting how they’re exported. Second, Time Doctor only offers XSL or CSV. Some may be okay with this, while others will not like the lack of options for export files diversity.
White-labeling and Client Access
If there’s one thing about Time Doctor that dedicated freelancers or solopreneurs can’t get enough of, it’s the ability to share the progress of their tasks with their clients, even if they are not exactly their teammates or don’t share a Time Doctor account.
You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.
You simply send in the link to the portal to a client of yours, and once they gain access to its dashboard, they may be able to take a good look at how long and how far you’ve worked, the tasks you were able to finish beforehand, and even the library of recorded screenshots and reports. The great thing about the Client Portal is that you have full control over whatever you want your client base to see, resulting in smooth and tastefully curated interactions across the board.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
You want to pay your employees according to how much time they have dedicated to their tasks. You can do this within the Time Doctor platform using its built-in payroll function. Turn on payroll deep in the settings of the web dashboard, and your team’s timeline will automatically be billed. You may pay your teammates based on tracked hours or on a fixed-rate basis.
Time Doctor’s payroll tool supports every form of currency in existence. You can ask employees to send their salaries through PayPal, Payoneer or TransferWise. For batch payments, you can export your payroll information to a CSV file if you work for a larger company. Multiple payments are sent at once.
Integrations with Third-Party Services
Time Doctor offers a wide range of integrations to various third-party platforms. These integrations are primarily focused on work, business, and productivity. With an approximate estimate of over 60 integrations, Time Doctor makes it easy for you to manage your team’s combined work in one interconnected ecosystem.
Such includes connections with project management platforms like Asana and Trello, payment services like PayPal, work messaging apps like Slack, and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. The time-tracking software offers unlimited access to its users through their smartphones. Time Doctor currently offers two mobile apps versions. You can download them both on the Apple App Store or Google Play.
You may be able track your work hours and progress no matter where you are. The classic version of the app allows you to view all tasks in a project and track your team’s location through GPS. This is on top of the basic tools for time tracking and the limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. The only differences that set the two apart are that 1) TD2 is only compatible with Android devices, and 2) you won’t get to explore other features aside from time tracking – a noteworthy downgrade from TD Classic.
Time Doctor: How safe and secure is it?
You may be questioning whether Time Doctor is worth using as a time management tool. You may also wonder if its surveillance tools could keep track of your actions, even as you pause your timer momentarily to catch a quick break. Although the aspect of a 1984-esque work scenario may seem intimidating, we’re glad to tell you that your activities as the timer stops will not be tracked and saved to Time Doctor’s cloud-based database. It’s 100% not spyware material, so you’re in good hands.
We’d like to reiterate that your work activity may be tracked through screenshots and recordings, and we’d also like to add that there is a webcam shot feature that project managers may use to see their teammates right in front of their eyes…
Okay, maybe the thought of that may be quite concerning, especially for some who are protective of their privacy, but don’t worry – not all admins want to use this, so there’s a good reason why the webcam shots and screengrabs are optional and can be enabled or disabled depending on how the admin user feels.
Time Doctor assures that your likeness and activity will not be forced-shared in vain. The same sentiment can also be applied to payment information entered into the platform by yourself or your colleagues. These will then be automatically deleted after a while for privacy reasons.
Time Doctor further takes up drastic security measures to ensure that every user’s account isn’t easily breached. These measures include guaranteed protection by 2FA and a strong password policy, and all the data made within the platform is safeguarded by strong SSL encryption in maximum security facilities. Plus, since Time Doctor is cloud-based, expect all your stored data to be backed up regularly. You may be able to have your data restored quickly in the event of an internet or power outage. This will ensure that you don’t lose any progress.
The bottom line: Do you use Time Doctor?
Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.
While its line-up of dynamic features has admittedly left us in awe, the experience would have been significantly better if it weren’t for the disorienting UI and UX, lack of functionality and cohesiveness in the mobile apps, and, to an extent, undersupply of report graphics options. These issues alone may have prevented other users and us from fully enjoying it. Still, others don’t mind anyway because it works exceptionally in what it was originally designed to do – track time.
Overall, we ultimately believe that Time Doctor has what it takes to stand on its feet, despite not offering the same easy accessibility as other apps do. Besides, every time management platform shines uniquely, right?
FAQ Time In Space
How can I approach Time Doctor’s customer service team?
Time Doctor’s customer service hotline can be approached either through e-mail or live chat. At this time, there is no telephone support. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. A member of the hotline will notify this and reach you any day.
Where else can I look for tutorials and tips on how to use Time Doctor?
YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.
To apply for a Time Doctor paid plan, do I need credit card information?
You don’t have to sign up with your credit card for the limited 14-day trial. If you are done with the trial period, you can bring it up again to purchase a Time Doctor subscription.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). Even though it can technically be used for a vast range of niches, industries, and professions, the platform can be a solid addition to healthcare teams.