In searching for the ideal time-tracking software, you must not only look into what it is and how much it can offer but also the aspects that make it stand out from the rest. All time trackers may not be created equal. Therefore, it’s important to stack up and determine which among the contenders is worthy enough to be given a try.
Of course, we mustn’t forget to look into the aspect of personal feelings as well. The final decision you make will affect your personal feelings and impact the productivity of your team.
Time Doctor is one of the most popular apps in today’s productivity market. It has both teams and single users in a stupor for its task- and time-monitoring capabilities. But has it caught us the same way? This comprehensive review will help you find out.
Frank Rivera has posted a video review of Time Doctor on his YouTube channel Franklin Rivera. For those who like a more visual experience, You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor Time Lord Victorious Wiki
Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. The tool’s range of features and tools is designed to assist teammates and individuals in improving their productivity by 22% on average.
Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features may be enough to help Time Doctor stand out from other time management apps. Still, the lack of cohesiveness in its general user usability stops it from doing so.
Despite this, we believe that Time Doctor has the potential to be a wonderful addition to any individual or team looking to expand their productivity levels. Keep reading to know more about what else this one-of-a-kind platform has to offer and how well each of them works! Time Lord Victorious Wiki
- Time Doctor is most well-known for its easy-to-use, time- and activity management tools and functions.
- It includes standout features such as pinpoint-accurate reporting, idle alerts, and automatic reminders.
- The user-friendly and extensive client portal makes it easy for freelancers to interact with clients.
- It offers a smooth and sizable list of integrations with third-party platforms.
- Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. Time Lord Victorious Wiki
- Its mobile apps are not as flexible as its web and desktop counterparts, despite their potential.
- It does not allow for smooth switching between web-based client apps and desktop apps, particularly if you are both the administrator or the user.
- Only the web extension or desktop app can access the time tracking function.
Pricing and plans
Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently offers three paid subscription tiers, each with a distinctive set of features and tools that become more advanced and packed as the cost increases.
The pricing will also increase according to the number of users added to one team. Let’s check out the following three available plans in the Time Doctor platform.
- Basic – $70/user annually or $7/user monthly
The Basic tier of Time Doctor includes access to core platform features such as task and project management and time and activity tracking. It also allows unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. Plus, you’re limited to one month’s worth of data storage.
- Standard – $100/user per year or $10/user per month
The Standard plan unlocks the opportunity to access a few advanced features, such as tracking the apps and website URLs used by any of your teammates, the payroll tool, reporting, and an additional 60 integrations with third-party apps. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.
- Premium – $200/user annually or $20/user monthly Time Lord Victorious Wiki
The premium tier offers the most comprehensive of all three. Subscribers to the Premium tier have access to all the Time Doctor features. They can explore the client portal and take screen recordings.
Those who choose to pay yearly will receive a free charge for the first two months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.
The User Interface
Time Doctor is a robust tool for managing time and activities. However, it’s well-known for its awkward and poorly designed user interface. It can be a pain to navigate the platform. This is especially true if you are just starting to explore the dashboard and other features.
Many users of Time Doctor, for instance, have had difficulty accessing the various functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Until now, users can only access the time tracking feature through the desktop app or web extension. Project management, reporting, and other admin features are exclusive to the website version. This is why switching between the portals is easier – it’s not possible to do this with other time management platforms.
Time Doctor users also need to be helped with the overall design and look. Save for the desktop app, and the website-based dashboard sure does lack a few key intuitive features which would have made for a more convenient user experience. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? Pie graphs, as well? Line graphs, perhaps?
Time Doctor’s interface and design are already a problem. We’ll be reviewing that in a moment! However, despite their combined lackluster appeal, they’re not strong enough to fully soil the experience of tracking work activity, which the platform was designed for in the first place. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Time Lord Victorious Wiki
There’s still a glimmer of hope that the UI and UX issues in Time Doctor could be resolved and improved in the future. But for now, those new to the platform will have to go through a rather steep learning curve before getting used to its inner workings.
Key Features Included in Time Doctor
Now, let’s dive deeper into some of the features and tools you may want to explore if you log in to the Time Doctor platform.
Project and Data Management
With Time Doctor’s project management capabilities, individuals or administrators within a team can create tasks and group them into groups with just a few clicks. Administrators can also use this feature to assign tasks to their employees to reduce workload and increase productivity. Although you can set up standalone tasks, you may group them if you’d like into larger projects to keep things tidy and organized – a great idea for big companies whose stability relies on numerous departments beneath them.
Time Doctor understands that a clean workboard can easily get things done. Administrators can limit access to certain tasks and projects by limiting their visibility to a particular employee or group of employees in the organization. You may want to see who is working on the task or project right now. The dashboard allows you to track their progress and see how long they have been working.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. Those who work around repetitive tasks will no longer need to face this burden every time – all they need to do is change them to permanent status! Time Lord Victorious Wiki
Alerts and Time Tracking
As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Although it is not available through the web dashboard, its capabilities can be used independently. It’s easy to use – simply add the task to which you are assigned and then click the start button to track your progress. It’s simple as that!
All your activities and actions will be recorded as the timer runs through your task. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. If you’re working solo, you may go through it in the same manner.
Time Doctor’s time tracking tool is unique in that it allows users to set up their own setup until they are happy enough to work. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another function is the “idle time” function. This allows users to convert the time they’ve been off work into work hours and then reassign it.
The timer will stop the tracking if there is no user activity after a few minutes. If you ever spot something like this and you’ve gone to attend to other things beforehand, you may manually click the play button to resume tracking. Similarly, you may also pause it if you want to time out from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Time Doctor, like other time-monitoring apps like Hubstaff, can track your activities and record the hours spent on your task, even without an internet connection. Time Lord Victorious Wiki
Monitoring Website and App Usage
It’s not just the amount of hours that Time Doctor is keen on monitoring, as it also applies to the other desktop apps you’ve visited, the websites you’ve explored, and even the keystrokes and mouse movements you’ve made as you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. It’s an easy relief to hear if they are focusing on their tasks. It’s not the same story if they have been procrastinating and going to other platforms to distract from what they should be doing. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.
- Productive if it serves the purpose of a project/team as a key driver for its tasks.
- If it serves no purpose and is therefore inefficient, it will be a time-waster
- Neutral, if it’s neither considered productive nor unproductive.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. For what it’s worth, Time Doctor may be lucky this time to have this crucial function included, unlike other time-tracking software. Time Lord Victorious Wiki
Screen Recordings and Activity Screenshots
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. Its built-in screenshot capabilities are there for this reason.
Administrators can specify a time period for screen capture across their project/team. It could be set to 10 minutes, 30 or even 30 minutes. They can also choose to allow access to any of their colleagues if they wish.
As a measure of user productivity, each image includes additional information about the mouse cursor activity and keystroke activity. While those subscribed to Time Doctor’s Basic and Standard plans have access to unlimited screenshots, Premium users get the upper hand with the inclusion of video screen recording. The platform captures three minutes of actual work activity, instead of just taking photos of the monitor.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. To protect their safety, they might be permitted to delete screen recordings or screenshots within the Time Doctor platform. However, this will likely result in the deduction of work hours listed on the day of recording.
Productivity Reporting and Analysis
Time Doctor allows users to view, edit, save, share, or print from its selection of pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Users can request reports to determine which time management and productivity practices are working well and which ones need to be improved.
Time Doctor’s report collection has so many options for you to explore. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. On the other hand, the Poor Time Use report plots out how long you’ve sat around on sites that have been flagged as inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use includes the ability to open pop-up windows to block certain websites. This means that if someone goes to YouTube, they will be immediately reminded if they wish to continue or return to their task.
Other types of reports include the Timeline report, which displays all your tracked hours in chronological order, primarily divided into the colors yellow for manual time recording and green for automatic; the Project and Tasks report, where hours spent on assigned tasks and/or projects are broken down in full detail; and the Activity Summary in which your total work hours and the full percentages derived from a combination of all other reports are laid out for you and your admin to see. Time Lord Victorious Wiki
While Time Doctor’s accurate reporting tools may be impressive and all, some of its users have historically not liked experiencing certain issues while generating them. First, most reports are formatted in a clunky way, which can impact how they’re exported. Second, Time Doctor only offers XSL or CSV. Some may be okay with this, while others will not like the lack of options for export files diversity.
White-labeling and Client Access
Time Doctor is the one thing that solopreneurs and freelancers love the most. They can share their progress with clients even though they don’t have a Time Doctor account.
You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.
You simply send in the link to the portal to a client of yours, and once they gain access to its dashboard, they may be able to take a good look at how long and how far you’ve worked, the tasks you were able to finish beforehand, and even the library of recorded screenshots and reports. You have complete control over what your clients see through the Client Portal, which results in smooth, tasteful interactions.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
Planning to pay your employees based on how much they’ve dedicated their time to their respective tasks? You can do that within the Time Doctor platform through its built-in payroll feature. Turn on payroll deep in the settings of the web dashboard, and your team’s timeline will automatically be billed. Your teammates may be paid based on their hours worked or on a fixed rate.
Time Doctor’s payroll tool supports every form of currency in existence. As for payment methods, you may ask your employees to have their salary sent through PayPal, Payoneer, or TransferWise. For batch payments, you can export your payroll information to a CSV file if you work for a larger company. Multiple payments are sent at once.
Integration with Third-Party Services
Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.
These include connections to project management platforms such as Trello and Asana, payment services such PayPal, work messaging apps such Slack and CRM platforms like Salesforce. On top of all this, a public API tool is made available for integrations with other apps beyond the given list – you may utilize this if you or your teammate know a thing or two about coding.
The Time Doctor Mobile App
Time Doctor’s desktop program is available to download and install on Windows PCs, Mac OS devices, and Linux OS computers. At the same time, its recent web extension is offered exclusively on Google Chrome. However, the time-tracking software also offers its users unlimited access through their smartphones: Time Doctor currently offers not one but two mobile app versions, both of which you can download on the Apple App Store and Google Play.
You may be able track your work hours and progress no matter where you are. On one side, the classic version of the app lets you overview the tasks within a project that need to be done, as well as track where your teammates are through GPS – both on top of the basic time-tracking tools and limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. The only differences that set the two apart are that 1) TD2 is only compatible with Android devices, and 2) you won’t get to explore other features aside from time tracking – a noteworthy downgrade from TD Classic.
How Safe and Secure is Time Doctor?
You may be questioning whether Time Doctor is worth using as a time management tool. It is possible that its surveillance tools may keep track of your activities, even if you temporarily pause your timer to take a break. Although the aspect of a 1984-esque work scenario may seem intimidating, we’re glad to tell you that your activities as the timer stops will not be tracked and saved to Time Doctor’s cloud-based database. It’s 100% not spyware material, so you’re in good hands.
We want to remind you that screenshots and recordings can be used to track your work activity. Project managers may also use the webcam shot feature to see their coworkers right in front of them.
Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.
As Time Doctor promises that all your activity and likeness will not be force-shared in vain, the same sentiment can be applied to the payment information typed into the platform by you or your teammates, which will then be automatically deleted after a short while for the sake of privacy.
Time Doctor further takes up drastic security measures to ensure that every user’s account isn’t easily breached. This includes strong password policies and 2FA protection. All data stored within the platform is protected by strong SSL encryption with maximum security. Plus, since Time Doctor is cloud-based, expect all your stored data to be backed up regularly. You may be able to have your data restored quickly in the event of an internet or power outage. This will ensure that you don’t lose any progress.
The Bottom Line: Should You Use Time Doctor?
Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.
Although the range of dynamic features in this app has left us speechless, we still found the experience to be awe-inspiring. However, it would have been much better if the UI and UX were more clear, less cohesive and lacking in functionality in mobile apps. There was also a lack of report graphics options and, to a certain extent, a disorienting UI. These issues alone may have prevented other users and us from fully enjoying it. Others don’t mind, though, because it does exactly what it was designed to do: track time.
Overall, we ultimately believe that Time Doctor has what it takes to stand on its feet, despite not offering the same easy accessibility as other apps do. Besides, every time management platform shines uniquely, right?
FAQ Time Lord Victorious Wiki
How can I approach Time Doctor’s customer service team?
You can contact Time Doctor’s customer support hotline via e-mail, or live chat. At this time, there is no telephone support. However, if you have an important matter and the best and only thing you think to solve this is through talking over the phone, you may leave behind your contact details and preferred call time through any of the available outlets. You will be notified by the hotline and can reach them any time.
You won’t find any tutorials or tips for Time Doctor anywhere else.
YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.
Do I need to add credit card details to apply for a free trial to any of Time Doctor’s paid plans?
You don’t have to sign up with your credit card for the limited 14-day trial. You can only bring it up once you finish the period and wish to commit to purchasing a Time Doctor subscription if you like.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor follows the rules and standards of the US Health Insurance Portability and Accountability Act. The platform is technically flexible enough to be used in a wide range of industries and niches. However, it can also be useful for healthcare teams.