In searching for the ideal time-tracking software, you must not only look into what it is and how much it can offer but also the aspects that make it stand out from the rest. We all know that not all time trackers are created equal. It’s crucial to compare and decide which of the competitors is worth a shot.
Of course, we mustn’t forget to look into the aspect of personal feelings as well. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Time Doctor is one of the most popular apps in today’s productivity market. It has both teams and single users in a stupor for its task- and time-monitoring capabilities. But has it caught us the same way? This comprehensive review will help you find out.
For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor Time Now In Brussels
Time Doctor is a time tracking and project-monitoring tool that’s best suited to small and large businesses, freelancers, remote teams, and freelance workers. Its lineup of tools and features aims to help teammates and individuals improve their productivity by an average of 22%.
Launched in 2012, around a decade earlier already, Time Doctor has slowly gained a large following, becoming a popular time management tool among companies everywhere, whether they’re established or just starting in the industry. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Some of the features Time Doctor has been renowned for are its robust time and activity tracking functions and advanced capabilities, such as setting reminders for when to start and stop the timer. These features may be enough to help Time Doctor stand out from other time management apps. However, it is unable to do so because of its lack of consistency in user useability.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Continue reading to learn more about the unique platform’s other features and how they work! Time Now In Brussels
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The pros
- Time Doctor is best recognized for its excellent, easy-to-use time and activity management tools and functions.
- It includes outstanding features like pinpoint-accurate reports, idle alerts and automatic reminders.
- Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
- It offers a smooth and sizable list of integrations with third-party platforms.
The Cons
- Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. Time Now In Brussels
- Despite its potential, its mobile apps don’t provide the same flexibility as the desktop and web versions.
- It doesn’t offer smooth switching between the web-based client and desktop apps, especially if you’re both the administrator and the user.
- You can only access the time tracking feature if you download and install the desktop app or web extension.
Plans and Pricing
Let’s first discuss the plans and their cost. Time Doctor currently has three paid subscription tiers. Each tier offers a unique set of tools and features that get more expensive as they become more complex.
Pricing will increase depending on how many users are added to a team. Let’s check out the following three available plans in the Time Doctor platform.
- Basic – $70/user per year or $7/user per month
The Basic tier of Time Doctor includes access to core platform features such as task and project management and time and activity tracking. It also allows unlimited screenshots. However, you can only use them if you download the desktop application or web extension. You can only store one month of data.
- Standard – $100/user per year or $10/user per month
The Standard plan unlocks the opportunity to access a few advanced features, such as tracking the apps and website URLs used by any of your teammates, the payroll tool, reporting, and an additional 60 integrations with third-party apps. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.
- Premium – $200/user per year or $20/user per month Time Now In Brussels
The Premium tier is the most complete yet out of the three. Those subscribed to it are given access to all of what Time Doctor has to offer – on top of the core tools, they can also explore the client portal, take video screen recordings, and receive VIP-style support.
Paying annually will get a complimentary charge for the first 2 months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.
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The User Interface
Time Doctor is a robust tool for managing time and activities. However, it’s well-known for its awkward and poorly designed user interface. It can be a pain to navigate the platform. This is especially true if you are just starting to explore the dashboard and other features.
For instance, many who’ve used Time Doctor have found issues accessing its range of functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Users can access the time tracking feature via the web extension or desktop app. The website version only has project management, reporting, as well as other admin features. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.
Another obstacle Time Doctor users need help with is the general look and design. The website-based dashboard lacks key features that would make it easier to use, except for the desktop app. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? Pie graphs, as well? Line graphs, perhaps?
Time Doctor’s interface and design are already a problem. We’ll be reviewing that in a moment! However, despite their combined lackluster appeal, they’re not strong enough to fully soil the experience of tracking work activity, which the platform was designed for in the first place. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Time Now In Brussels
There is still hope that Time Doctor’s UX and UI issues could be fixed in the near future. For now, however, new users will need to learn the platform’s inner workings.
Time Doctor: Key Features
Let’s now dive into the tools and features you might want to explore when you log in to Time Doctor.
Project and Data Management
With Time Doctor’s project management capabilities, individuals or administrators within a team can create tasks and group them into groups with just a few clicks. Administrators can also use this feature to assign tasks to their employees to reduce workload and increase productivity. You can create tasks as standalone tasks. However, you can group them together if necessary into larger projects. This is a great option for large companies whose stability depends on many departments below them.
Time Doctor understands that a clean workboard can easily get things done. With that in mind, admins may opt to limit access to select tasks or projects by assigning them to only a specific employee or group of employees within the team. Do you want to check out who’s working on the task or project now? The dashboard allows you to track their progress and see how long they have been working.
Unlike the few other time management platforms out there, Time Doctor allows users to create permanent trackable tasks that can be easily adjusted, edited, or even deleted without having to worry about adding one day by day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! Time Now In Brussels
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Time Tracking and Alerts
As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Although it is not available through the web dashboard, its capabilities can be used independently. It’s quite straightforward – just add in the task you’re assigned to work on and click the timer’s start button to track your progress. It’s simple as that!
As the timer plays out throughout your task, all your actions and activity will be recorded in the background. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. If you’re working solo, you may go through it in the same manner.
Time Doctor’s time tracking tool is unique in that it allows users to set up their own setup until they are happy enough to work. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another function is the “idle time” function. This allows users to convert the time they’ve been off work into work hours and then reassign it.
The timer will stop the tracking if there is no user activity after a few minutes. If you spot something similar and have gone to attend other things, you can manually click the play button in order to restart tracking. Similarly, you may also pause it if you want to time out from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
While Time Doctor can track your progress and work hours online, did you know it could also do this offline? Time Doctor, like other time-monitoring apps like Hubstaff, can track your activities and record the hours spent on your task, even without an internet connection. Time Now In Brussels
Monitoring Website and App Usage
Time Doctor monitors more than just hours spent on a desktop. It also tracks websites visited and keystrokes made while you work. The platform will immediately pause if it detects that your mouse cursor or keyboard is still stationary for longer than a set time and it will stay there until you do something.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. It’s an easy relief to hear if they are focusing on their tasks. It’s not the same story if they have been procrastinating and going to other platforms to distract from what they should be doing. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.
- Productive, if it serves a team/project’s purpose as a key driver to its tasks.
- If it serves no purpose and is therefore inefficient, it will be a time-waster
- If it is neither productive nor unproductive, it will be considered neutral.
These three productivity statuses are assigned to any website or app and can be adjusted to be limited to one user, group/team, or company. The ability to track website activity and customize productivity statuses per user makes it highly convenient for teams who work in jobs requiring a strong focus on specific tasks, like content writing, for instance. For what it’s worth, Time Doctor may be lucky this time to have this crucial function included, unlike other time-tracking software. Time Now In Brussels
Activity Screenshots and Screen Recording
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. Its built-in screenshot capabilities are there for this reason.
Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. If they please, they may also opt to select any of their teammates who should be allowed access to this feature.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. Premium subscribers have unlimited access to screenshots. Those who subscribe to Time Doctor’s Standard and Basic plans have unlimited access to screen shots. However, premium users can record video screens. The platform captures three minutes of actual work activity, instead of just taking photos of the monitor.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. If this happens, they may be allowed to delete screenshots or screen recordings within the Time Doctor platform for their safety. This will likely lead to the deducting of the work hours on the recording date.
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Productivity Reporting and Analysis
Time Doctor allows users to view, edit, save, share, or print from its selection of pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Reports can be provided as a means to help users determine which of the implemented time management and productivity habits have been working and which need improvement.
Time Doctor’s report collection has so many options for you to explore. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. On the other hand, the Poor Time Use report plots out how long you’ve sat around on sites that have been flagged as inappropriate for work. However, issues have arisen, especially from multi-screen work set-ups where one could jam to their favorite playlist on one screen while they get to their task on another. Poor Time Use also includes being able to set pop-up windows on off-limits websites, so whenever someone decides to go to YouTube, for example, they’ll be instantly met with a reminder if they want to continue or go back to focus on their assigned task.
The Timeline report displays all of your hours tracked in chronological order. It is divided into two colors: yellow for manual time recording and blue for automatic. The Project and Tasks report shows hours spent on tasks and/or projects. Finally, the Activity Summary allows you and your admin to view your total work hours and all percentages from all reports. Time Now In Brussels
While Time Doctor’s accurate reporting tools may be impressive and all, some of its users have historically not liked experiencing certain issues while generating them. First, most reports are formatted in a clunky way, which can impact how they’re exported. Second, Time Doctor only offers XSL or CSV. Some may be okay with this, while others will not like the lack of options for export files diversity.
White-labeling and Client Access
Time Doctor is the one thing that solopreneurs and freelancers love the most. They can share their progress with clients even though they don’t have a Time Doctor account.
You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.
Simply send the link to the portal directly to your clients. Once they have access to it, they can see how long you’ve been working, how many tasks you completed, and even the archive of screenshots and reports. You have complete control over what your clients see through the Client Portal, which results in smooth, tasteful interactions.
If you own and manage a well-established business – and have enough money to pull it off – you may also take advantage of Time Doctor’s white-labeling feature by integrating its tools with your own branding.
Payroll
You want to pay your employees according to how much time they have dedicated to their tasks. You can do this within the Time Doctor platform using its built-in payroll function. You can turn on payroll deep within the settings of your web dashboard and your team will be automatically billed. Your teammates may be paid based on their hours worked or on a fixed rate.
Time Doctor’s payroll software supports all currencies. You can ask employees to send their salaries through PayPal, Payoneer or TransferWise. If you’re working for a larger company, you may export all the payroll info into a CSV file for purposes of batch payments (multiple payments are sent all at once).
Integration with Third-Party Services
Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.
These include connections to project management platforms such as Trello and Asana, payment services such PayPal, work messaging apps such Slack and CRM platforms like Salesforce. On top of all this, a public API tool is made available for integrations with other apps beyond the given list – you may utilize this if you or your teammate know a thing or two about coding.
The Time Doctor Mobile App
Time Doctor’s desktop program is available to download and install on Windows PCs, Mac OS devices, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. The time-tracking software offers unlimited access to its users through their smartphones. Time Doctor currently offers two mobile apps versions. You can download them both on the Apple App Store or Google Play.
No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. The classic version of the app allows you to view all tasks in a project and track your team’s location through GPS. This is on top of the basic tools for time tracking and the limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. Only two differences distinguish the two versions: 1) TD2 can only be used on Android devices and 2) you won’t have access to other features other than time tracking – a notable downgrade from TD Classic.
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Time Doctor: How safe and secure is it?
You may be questioning whether Time Doctor is worth using as a time management tool. It is possible that its surveillance tools may keep track of your activities, even if you temporarily pause your timer to take a break. We are happy to inform you that the 1984-style work scenario is not something we find frightening. Your activities will not be saved to Time Doctor’s cloud database. It’s 100% not spyware material, so you’re in good hands.
We’d like to reiterate that your work activity may be tracked through screenshots and recordings, and we’d also like to add that there is a webcam shot feature that project managers may use to see their teammates right in front of their eyes…
Okay, maybe the thought of that may be quite concerning, especially for some who are protective of their privacy, but don’t worry – not all admins want to use this, so there’s a good reason why the webcam shots and screengrabs are optional and can be enabled or disabled depending on how the admin user feels.
Time Doctor assures that your likeness and activity will not be forced-shared in vain. The same sentiment can also be applied to payment information entered into the platform by yourself or your colleagues. These will then be automatically deleted after a while for privacy reasons.
Time Doctor further takes up drastic security measures to ensure that every user’s account isn’t easily breached. This includes strong password policies and 2FA protection. All data stored within the platform is protected by strong SSL encryption with maximum security. Time Doctor is cloud-based so you can expect your data to be regularly backed up. You may be able to have your data restored quickly in the event of an internet or power outage. This will ensure that you don’t lose any progress.
The bottom line: Do you use Time Doctor?
Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.
While its line-up of dynamic features has admittedly left us in awe, the experience would have been significantly better if it weren’t for the disorienting UI and UX, lack of functionality and cohesiveness in the mobile apps, and, to an extent, undersupply of report graphics options. These issues alone may have prevented other users and us from fully enjoying it. Others don’t mind, though, because it does exactly what it was designed to do: track time.
We believe Time Doctor is able to hold its own, even though it doesn’t offer the same ease of use as other apps. Besides, every time management platform shines uniquely, right?
FAQ Time Now In Brussels
How can I approach Time Doctor’s customer service team?
You can contact Time Doctor’s customer support hotline via e-mail, or live chat. At this time, there is no telephone support. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. A member of the hotline will notify this and reach you any day.
Where else can I look for tutorials and tips on how to use Time Doctor?
YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.
To apply for a Time Doctor paid plan, do I need credit card information?
You don’t have to sign up with your credit card for the limited 14-day trial. If you are done with the trial period, you can bring it up again to purchase a Time Doctor subscription.
Is Time Doctor HIPAA-compliant?
Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). The platform is technically flexible enough to be used in a wide range of industries and niches. However, it can also be useful for healthcare teams.