When searching for the best time-tracking software, it is important to not only consider what it offers and how much it costs but also look at the features that set it apart from others. We all know that not all time trackers are created equal. Therefore, it’s important to stack up and determine which among the contenders is worthy enough to be given a try.
Of course, we mustn’t forget to look into the aspect of personal feelings as well. The final decision you make will affect your personal feelings and impact the productivity of your team.
Time Doctor is one of the most popular apps in today’s productivity market. It has both teams and single users in a stupor for its task- and time-monitoring capabilities. But has it caught us the same way? Read this comprehensive review to find out.
For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. To get a comprehensive overview of Time Doctor, you may still want to check out our article below.
A Closer Look at Time Doctor Time Studies In Excel
Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. The tool’s range of features and tools is designed to assist teammates and individuals in improving their productivity by 22% on average.
Launched in 2012, around a decade earlier already, Time Doctor has slowly gained a large following, becoming a popular time management tool among companies everywhere, whether they’re established or just starting in the industry. It has also become a hit among freelancers who often work for multiple clients thanks to its convenient client portal feature.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features may be enough to help Time Doctor stand out from other time management apps. However, it is unable to do so because of its lack of consistency in user useability.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Continue reading to learn more about the unique platform’s other features and how they work! Time Studies In Excel
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The pros
- Time Doctor is best recognized for its excellent, easy-to-use time and activity management tools and functions.
- It includes standout features such as pinpoint-accurate reporting, idle alerts, and automatic reminders.
- Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
- It offers a smooth and sizable list of integrations with third-party platforms.
The Cons
- Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. Time Studies In Excel
- Its mobile apps are not as flexible as its web and desktop counterparts, despite their potential.
- It does not allow for smooth switching between web-based client apps and desktop apps, particularly if you are both the administrator or the user.
- Only the web extension or desktop app can access the time tracking function.
Pricing and plans
Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently offers three paid subscription tiers, each with a distinctive set of features and tools that become more advanced and packed as the cost increases.
Pricing will increase depending on how many users are added to a team. Let’s check out the following three available plans in the Time Doctor platform.
- Basic – $70/user per year or $7/user per month
The Basic tier of Time Doctor includes access to core platform features such as task and project management and time and activity tracking. It also allows unlimited screenshots. However, you can only use them if you download the desktop application or web extension. Plus, you’re limited to one month’s worth of data storage.
- Standard – $100/user per year or $10/user per month
Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.
- Premium – $200/user per year or $20/user per month Time Studies In Excel
The premium tier offers the most comprehensive of all three. Subscribers to the Premium tier have access to all the Time Doctor features. They can explore the client portal and take screen recordings.
Paying annually will get a complimentary charge for the first 2 months. Time Doctor doesn’t offer a free plan. However, each of the three plans offers a limited 14 day trial that allows you to try it out and decide if it is the right tool for you.
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The User Interface
Despite being filled to the brim with robust time and activity management tools, Time Doctor may be highly notorious for its clunky and poorly-designed take on the user interface and experience. In most cases, going through the platform can be such a hassle – it’s even much harder if you explore its dashboard and features for the first time.
Many users of Time Doctor, for instance, have had difficulty accessing the various functions. Many users have complained about the inability to centralize their data within the app, which would have saved them a lot of time. Until now, users can only access the time tracking feature through the desktop app or web extension. The website version only has project management, reporting, as well as other admin features. This is why switching between the portals is easier – it’s not possible to do this with other time management platforms.
Time Doctor users also need to be helped with the overall design and look. The website-based dashboard lacks key features that would make it easier to use, except for the desktop app. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? You might also like pie graphs. Line graphs, perhaps?
It’s already clear that Time Doctor’s user interface and design don’t shine as brightly as its features – we’ll review that very shortly! However, despite their combined lackluster appeal, they’re not strong enough to fully soil the experience of tracking work activity, which the platform was designed for in the first place. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Time Studies In Excel
There is still hope that Time Doctor’s UX and UI issues could be fixed in the near future. For now, however, new users will need to learn the platform’s inner workings.
Time Doctor: Key Features
Let’s now dive into the tools and features you might want to explore when you log in to Time Doctor.
Project and Data Management
Time Doctor’s project management capabilities allow individuals and administrators to create tasks and group them in a matter of seconds. Admins may also utilize this feature to assign their employees tasks to offload and maximize their teams’ productivity. Although you can set up standalone tasks, you may group them if you’d like into larger projects to keep things tidy and organized – a great idea for big companies whose stability relies on numerous departments beneath them.
Time Doctor knows that a clear workboard is a great way to get things done. Administrators can limit access to certain tasks and projects by limiting their visibility to a particular employee or group of employees in the organization. You may want to see who is working on the task or project right now. You may monitor their progress through the dashboard by checking how long they’ve been working, among other things.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! Time Studies In Excel
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Alerts and Time Tracking
Time Doctor’s time-tracking software can only be accessed via its Chrome web extension or desktop application. Although it is not available through the web dashboard, its capabilities can be used independently. It’s quite straightforward – just add in the task you’re assigned to work on and click the timer’s start button to track your progress. It’s that simple!
As the timer plays out throughout your task, all your actions and activity will be recorded in the background. These actions and activities will be recorded and saved to the dashboard. Administrators can then access the dashboard to monitor their employees’ progress. If you’re working solo, you may go through it in the same manner.
One unique trait of Time Doctor’s time-tracking tool that we can’t help but appreciate is allowing users to customize their set-up according to their liking until they’re content enough to work well. The software also has a reminders function that reminds you when it is time to start and stop work. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.
If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you spot something similar and have gone to attend other things, you can manually click the play button in order to restart tracking. Similarly, you may also pause it if you want to time out from work. Time Doctor allows you to create time intervals between daily tasks if you feel you need some space.
Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Like some time monitoring apps such as Hubstaff, which have this function, Time Doctor can record your activity and the hours you spend on your task even without the presence of an internet connection. Time Studies In Excel
Monitoring Website and App Usage
Time Doctor monitors more than just hours spent on a desktop. It also tracks websites visited and keystrokes made while you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. If they’ve been focusing on their tasks, that’s a sigh of relief. If they’ve been procrastinating by going to other platforms that divert from what they’re supposed to do, that’s a completely different story. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.
- Productive if it serves the purpose of a project/team as a key driver for its tasks.
- If it serves no purpose and is therefore inefficient, it will be a time-waster
- If it is neither productive nor unproductive, it will be considered neutral.
These three productivity statuses are assigned to any website or app and can be adjusted to be limited to one user, group/team, or company. The ability to track website activity and customize productivity statuses per user makes it highly convenient for teams who work in jobs requiring a strong focus on specific tasks, like content writing, for instance. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. Time Studies In Excel
Screen Recordings and Activity Screenshots
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. Its built-in screenshot capabilities are there for this reason.
Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. They can also choose to allow access to any of their colleagues if they wish.
As a measure of user productivity, each image includes additional information about the mouse cursor activity and keystroke activity. While those subscribed to Time Doctor’s Basic and Standard plans have access to unlimited screenshots, Premium users get the upper hand with the inclusion of video screen recording. Instead of taking pictures of the computer monitor, the platform records three minutes’ worth of work activity in action.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. If this happens, they may be allowed to delete screenshots or screen recordings within the Time Doctor platform for their safety. This will likely lead to the deducting of the work hours on the recording date.
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Productivity Reporting and Analysis
Time Doctor lets users view, edit and save pre-built reports. Each report contains the data and insights that the software has collected during the user’s work hours. All of these reports are presented in decent visuals or summaries. Reports can be provided as a means to help users determine which of the implemented time management and productivity habits have been working and which need improvement.
Time Doctor’s report collection has so many options for you to explore. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. The Poor Time Use report shows how long you have sat on sites that have been flagged inappropriate for work. However, issues have arisen, especially from multi-screen work set-ups where one could jam to their favorite playlist on one screen while they get to their task on another. Poor Time Use also includes being able to set pop-up windows on off-limits websites, so whenever someone decides to go to YouTube, for example, they’ll be instantly met with a reminder if they want to continue or go back to focus on their assigned task.
The Timeline report displays all of your hours tracked in chronological order. It is divided into two colors: yellow for manual time recording and blue for automatic. The Project and Tasks report shows hours spent on tasks and/or projects. Finally, the Activity Summary allows you and your admin to view your total work hours and all percentages from all reports. Time Studies In Excel
While Time Doctor’s accurate reporting tools may be impressive and all, some of its users have historically not liked experiencing certain issues while generating them. Firstly, the formatting of most reports is generally clunky, further affecting how they’re exported. Second, XSL and CSV are the only two options Time Doctor has made available and nothing else – some may be simply okay with that, but others won’t like this lack of export file diversity as much.
White-labeling and Client Access
If there’s one thing about Time Doctor that dedicated freelancers or solopreneurs can’t get enough of, it’s the ability to share the progress of their tasks with their clients, even if they are not exactly their teammates or don’t share a Time Doctor account.
You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.
Simply send the link to the portal directly to your clients. Once they have access to it, they can see how long you’ve been working, how many tasks you completed, and even the archive of screenshots and reports. The great thing about the Client Portal is that you have full control over whatever you want your client base to see, resulting in smooth and tastefully curated interactions across the board.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
Payroll
You want to pay your employees according to how much time they have dedicated to their tasks. You can do that within the Time Doctor platform through its built-in payroll feature. You can turn on payroll deep within the settings of your web dashboard and your team will be automatically billed. Your teammates may be paid based on their hours worked or on a fixed rate.
Time Doctor’s payroll software supports all currencies. You can ask employees to send their salaries through PayPal, Payoneer or TransferWise. For batch payments, you can export your payroll information to a CSV file if you work for a larger company. Multiple payments are sent at once.
Integrations with Third-Party Services
Time Doctor offers a wide range of integrations to various third-party platforms. These integrations are primarily focused on work, business, and productivity. With an approximate estimate of over 60 integrations, Time Doctor makes it easy for you to manage your team’s combined work in one interconnected ecosystem.
These include connections to project management platforms such as Trello and Asana, payment services such PayPal, work messaging apps such Slack and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. The time-tracking software offers unlimited access to its users through their smartphones. Time Doctor currently offers two mobile apps versions. You can download them both on the Apple App Store or Google Play.
No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. The classic version of the app allows you to view all tasks in a project and track your team’s location through GPS. This is on top of the basic tools for time tracking and the limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. The only differences that set the two apart are that 1) TD2 is only compatible with Android devices, and 2) you won’t get to explore other features aside from time tracking – a noteworthy downgrade from TD Classic.
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Time Doctor: How safe and secure is it?
You may be questioning whether Time Doctor is worth using as a time management tool. It is possible that its surveillance tools may keep track of your activities, even if you temporarily pause your timer to take a break. Although the aspect of a 1984-esque work scenario may seem intimidating, we’re glad to tell you that your activities as the timer stops will not be tracked and saved to Time Doctor’s cloud-based database. You’re safe because it’s not spyware-like.
We want to remind you that screenshots and recordings can be used to track your work activity. Project managers may also use the webcam shot feature to see their coworkers right in front of them.
Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.
As Time Doctor promises that all your activity and likeness will not be force-shared in vain, the same sentiment can be applied to the payment information typed into the platform by you or your teammates, which will then be automatically deleted after a short while for the sake of privacy.
Time Doctor further takes up drastic security measures to ensure that every user’s account isn’t easily breached. These measures include guaranteed protection by 2FA and a strong password policy, and all the data made within the platform is safeguarded by strong SSL encryption in maximum security facilities. Plus, since Time Doctor is cloud-based, expect all your stored data to be backed up regularly. In the case of a power or internet outage, you may have them recovered shortly, so your progress won’t be lost.
The Bottom Line: Should You Use Time Doctor?
Time Doctor is a time management tool that can be used by freelancers and professional teams. It offers both the simplicity of a task management system and the sophistication of an advanced time tracker. This creates a harmonious balance between them.
Although the range of dynamic features in this app has left us speechless, we still found the experience to be awe-inspiring. However, it would have been much better if the UI and UX were more clear, less cohesive and lacking in functionality in mobile apps. There was also a lack of report graphics options and, to a certain extent, a disorienting UI. These issues alone may have prevented other users and us from fully enjoying it. Still, others don’t mind anyway because it works exceptionally in what it was originally designed to do – track time.
We believe Time Doctor is able to hold its own, even though it doesn’t offer the same ease of use as other apps. Besides, every time management platform shines uniquely, right?
FAQ Time Studies In Excel
How do I contact Time Doctor’s customer support team?
You can contact Time Doctor’s customer support hotline via e-mail, or live chat. There is currently no phone support option provided. However, if you have an important matter and the best and only thing you think to solve this is through talking over the phone, you may leave behind your contact details and preferred call time through any of the available outlets. You will be notified by the hotline and can reach them any time.
Where else can I look for tutorials and tips on how to use Time Doctor?
Though there are YouTube videos and how-to articles from independent creators that have already discussed it in full detail, Time Doctor does offer its users an alternative through its dedicated help center, where most of the information included comes from the team behind the platform themselves.
To apply for a Time Doctor paid plan, do I need credit card information?
You don’t have to sign up with your credit card for the limited 14-day trial. If you are done with the trial period, you can bring it up again to purchase a Time Doctor subscription.
Is Time Doctor HIPAA-compliant?
Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). The platform is technically flexible enough to be used in a wide range of industries and niches. However, it can also be useful for healthcare teams.