When searching for the best time-tracking software, it is important to not only consider what it offers and how much it costs but also look at the features that set it apart from others. All time trackers may not be created equal. It’s crucial to compare and decide which of the competitors is worth a shot.
Of course, we mustn’t forget to look into the aspect of personal feelings as well. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Time Doctor is one of the most popular apps in today’s productivity market. It has both teams and single users in a stupor for its task- and time-monitoring capabilities. Is it the same app that has captivated us? Read this comprehensive review to find out.
For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor Time Tracker For Work
Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. The tool’s range of features and tools is designed to assist teammates and individuals in improving their productivity by 22% on average.
Launched in 2012, around a decade earlier already, Time Doctor has slowly gained a large following, becoming a popular time management tool among companies everywhere, whether they’re established or just starting in the industry. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features alone may be enough for the platform to position itself way ahead of other time management apps. Still, the lack of cohesiveness in its general user usability stops it from doing so.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Keep reading to know more about what else this one-of-a-kind platform has to offer and how well each of them works! Time Tracker For Work
- Time Doctor is most well-known for its easy-to-use, time- and activity management tools and functions.
- It includes outstanding features like pinpoint-accurate reports, idle alerts and automatic reminders.
- Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
- It offers a smooth and sizable list of integrations with third-party platforms.
- Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. Time Tracker For Work
- Despite its potential, its mobile apps don’t provide the same flexibility as the desktop and web versions.
- It does not allow for smooth switching between web-based client apps and desktop apps, particularly if you are both the administrator or the user.
- You can only access the time tracking feature if you download and install the desktop app or web extension.
Pricing and plans
Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently has three paid subscription tiers. Each tier offers a unique set of tools and features that get more expensive as they become more complex.
Pricing will increase depending on how many users are added to a team. Let’s take a look at the three plans available on the Time Doctor platform.
- Basic – $70/user per year or $7/user per month
Time Doctor’s Basic tier includes access to the platform’s core features, such as time and activity tracking, task and project management, and unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. You can only store one month of data.
- Standard – $100/user annually or $10/user monthly
The Standard plan unlocks the opportunity to access a few advanced features, such as tracking the apps and website URLs used by any of your teammates, the payroll tool, reporting, and an additional 60 integrations with third-party apps. The Standard plan also has a new time limit for its customer support hotline, which is now limited to three days instead of 24 hours.
- Premium – $200/user per year or $20/user per month Time Tracker For Work
The Premium tier is the most complete yet out of the three. Those subscribed to it are given access to all of what Time Doctor has to offer – on top of the core tools, they can also explore the client portal, take video screen recordings, and receive VIP-style support.
Paying annually will get a complimentary charge for the first 2 months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.
The User Interface
Time Doctor is a robust tool for managing time and activities. However, it’s well-known for its awkward and poorly designed user interface. In most cases, going through the platform can be such a hassle – it’s even much harder if you explore its dashboard and features for the first time.
Many users of Time Doctor, for instance, have had difficulty accessing the various functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Users can access the time tracking feature via the web extension or desktop app. The website version only has project management, reporting, as well as other admin features. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.
Time Doctor users also need to be helped with the overall design and look. Save for the desktop app, and the website-based dashboard sure does lack a few key intuitive features which would have made for a more convenient user experience. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? You might also like pie graphs. Line graphs, perhaps?
It’s already clear that Time Doctor’s user interface and design don’t shine as brightly as its features – we’ll review that very shortly! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Time Tracker For Work
There is still hope that Time Doctor’s UX and UI issues could be fixed in the near future. For now, however, new users will need to learn the platform’s inner workings.
Key Features Included in Time Doctor
Now, let’s dive deeper into some of the features and tools you may want to explore if you log in to the Time Doctor platform.
Project and Data Management
With Time Doctor’s project management capabilities, individuals or administrators within a team can create tasks and group them into groups with just a few clicks. Admins may also utilize this feature to assign their employees tasks to offload and maximize their teams’ productivity. You can create tasks as standalone tasks. However, you can group them together if necessary into larger projects. This is a great option for large companies whose stability depends on many departments below them.
Time Doctor understands that a clean workboard can easily get things done. Administrators can limit access to certain tasks and projects by limiting their visibility to a particular employee or group of employees in the organization. Do you want to check out who’s working on the task or project now? The dashboard allows you to track their progress and see how long they have been working.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! Time Tracker For Work
Alerts and Time Tracking
Time Doctor’s time-tracking software can only be accessed via its Chrome web extension or desktop application. Despite not being available in the web dashboard, its capabilities are surprisingly well-versed enough to make it stand independently. It’s quite straightforward – just add in the task you’re assigned to work on and click the timer’s start button to track your progress. It’s that simple!
As the timer plays out throughout your task, all your actions and activity will be recorded in the background. These actions and activities will be recorded and saved to the dashboard. Administrators can then access the dashboard to monitor their employees’ progress. You may do it the same way if you are working alone.
Time Doctor’s time tracking tool is unique in that it allows users to set up their own setup until they are happy enough to work. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.
If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you spot something similar and have gone to attend other things, you can manually click the play button in order to restart tracking. Similarly, you may also pause it if you want to time out from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Time Doctor, like other time-monitoring apps like Hubstaff, can track your activities and record the hours spent on your task, even without an internet connection. Time Tracker For Work
Website and App Usage Monitoring
It’s not just the amount of hours that Time Doctor is keen on monitoring, as it also applies to the other desktop apps you’ve visited, the websites you’ve explored, and even the keystrokes and mouse movements you’ve made as you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. If they’ve been focusing on their tasks, that’s a sigh of relief. If they’ve been procrastinating by going to other platforms that divert from what they’re supposed to do, that’s a completely different story. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.
- Productive if it serves the purpose of a project/team as a key driver for its tasks.
- If it serves no purpose and is therefore inefficient, it will be a time-waster
- Neutral, if it’s neither considered productive nor unproductive.
These three productivity statuses are assigned to any website or app and can be adjusted to be limited to one user, group/team, or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. Time Tracker For Work
Screen Recordings and Activity Screenshots
Remember when we told you about Time Doctor being able to record your tracked time and activity in the background while they’re posting the data to the web dashboard for admins to see? Its built-in screenshot capabilities are there for this reason.
Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. They can also choose to allow access to any of their colleagues if they wish.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. While those subscribed to Time Doctor’s Basic and Standard plans have access to unlimited screenshots, Premium users get the upper hand with the inclusion of video screen recording. Instead of taking pictures of the computer monitor, the platform records three minutes’ worth of work activity in action.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. If this happens, they may be allowed to delete screenshots or screen recordings within the Time Doctor platform for their safety. This will likely lead to the deducting of the work hours on the recording date.
Productivity Reporting and Analysis
Time Doctor lets users view, edit and save pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Users can request reports to determine which time management and productivity practices are working well and which ones need to be improved.
Time Doctor’s report collection has so many options for you to explore. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. The Poor Time Use report shows how long you have sat on sites that have been flagged inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use includes the ability to open pop-up windows to block certain websites. This means that if someone goes to YouTube, they will be immediately reminded if they wish to continue or return to their task.
The Timeline report displays all of your hours tracked in chronological order. It is divided into two colors: yellow for manual time recording and blue for automatic. The Project and Tasks report shows hours spent on tasks and/or projects. Finally, the Activity Summary allows you and your admin to view your total work hours and all percentages from all reports. Time Tracker For Work
Time Doctor’s reporting tools are impressive, but some users don’t like the process of creating them. Firstly, the formatting of most reports is generally clunky, further affecting how they’re exported. Second, XSL and CSV are the only two options Time Doctor has made available and nothing else – some may be simply okay with that, but others won’t like this lack of export file diversity as much.
Client Access and White-labeling
Time Doctor is the one thing that solopreneurs and freelancers love the most. They can share their progress with clients even though they don’t have a Time Doctor account.
You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.
Simply send the link to the portal directly to your clients. Once they have access to it, they can see how long you’ve been working, how many tasks you completed, and even the archive of screenshots and reports. You have complete control over what your clients see through the Client Portal, which results in smooth, tasteful interactions.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
Planning to pay your employees based on how much they’ve dedicated their time to their respective tasks? You can do this within the Time Doctor platform using its built-in payroll function. You can turn on payroll deep within the settings of your web dashboard and your team will be automatically billed. Your teammates may be paid based on their hours worked or on a fixed rate.
Time Doctor’s payroll software supports all currencies. As for payment methods, you may ask your employees to have their salary sent through PayPal, Payoneer, or TransferWise. For batch payments, you can export your payroll information to a CSV file if you work for a larger company. Multiple payments are sent at once.
Integrations with Third-Party Services
Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. With an approximate estimate of over 60 integrations, Time Doctor makes it easy for you to manage your team’s combined work in one interconnected ecosystem.
Such includes connections with project management platforms like Asana and Trello, payment services like PayPal, work messaging apps like Slack, and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop program is available to download and install on Windows PCs, Mac OS devices, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. The time-tracking software offers unlimited access to its users through their smartphones. Time Doctor currently offers two mobile apps versions. You can download them both on the Apple App Store or Google Play.
No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. The classic version of the app allows you to view all tasks in a project and track your team’s location through GPS. This is on top of the basic tools for time tracking and the limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. Only two differences distinguish the two versions: 1) TD2 can only be used on Android devices and 2) you won’t have access to other features other than time tracking – a notable downgrade from TD Classic.
How Safe and Secure is Time Doctor?
At this point, you’re questioning whether or not Time Doctor is worth trusting as a time management service. You may also wonder if its surveillance tools could keep track of your actions, even as you pause your timer momentarily to catch a quick break. Although the aspect of a 1984-esque work scenario may seem intimidating, we’re glad to tell you that your activities as the timer stops will not be tracked and saved to Time Doctor’s cloud-based database. You’re safe because it’s not spyware-like.
We’d like to reiterate that your work activity may be tracked through screenshots and recordings, and we’d also like to add that there is a webcam shot feature that project managers may use to see their teammates right in front of their eyes…
Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.
As Time Doctor promises that all your activity and likeness will not be force-shared in vain, the same sentiment can be applied to the payment information typed into the platform by you or your teammates, which will then be automatically deleted after a short while for the sake of privacy.
Time Doctor further takes up drastic security measures to ensure that every user’s account isn’t easily breached. These measures include guaranteed protection by 2FA and a strong password policy, and all the data made within the platform is safeguarded by strong SSL encryption in maximum security facilities. Plus, since Time Doctor is cloud-based, expect all your stored data to be backed up regularly. You may be able to have your data restored quickly in the event of an internet or power outage. This will ensure that you don’t lose any progress.
The bottom line: Do you use Time Doctor?
Time Doctor is a time management tool that can be used by freelancers and professional teams. It offers both the simplicity of a task management system and the sophistication of an advanced time tracker. This creates a harmonious balance between them.
While its line-up of dynamic features has admittedly left us in awe, the experience would have been significantly better if it weren’t for the disorienting UI and UX, lack of functionality and cohesiveness in the mobile apps, and, to an extent, undersupply of report graphics options. These issues alone may have prevented other users and us from fully enjoying it. Others don’t mind, though, because it does exactly what it was designed to do: track time.
We believe Time Doctor is able to hold its own, even though it doesn’t offer the same ease of use as other apps. Besides, every time management platform shines uniquely, right?
FAQ Time Tracker For Work
How can I approach Time Doctor’s customer service team?
Time Doctor’s customer service hotline can be approached either through e-mail or live chat. At this time, there is no telephone support. However, if you have an important matter and the best and only thing you think to solve this is through talking over the phone, you may leave behind your contact details and preferred call time through any of the available outlets. You will be notified by the hotline and can reach them any time.
Where else can I look for tutorials and tips on how to use Time Doctor?
YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.
To apply for a Time Doctor paid plan, do I need credit card information?
No, you won’t need to use your credit card to sign up for a limited 14-day trial. You can only bring it up once you finish the period and wish to commit to purchasing a Time Doctor subscription if you like.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor follows the rules and standards of the US Health Insurance Portability and Accountability Act. Even though it can technically be used for a vast range of niches, industries, and professions, the platform can be a solid addition to healthcare teams.