When searching for the best time-tracking software, it is important to not only consider what it offers and how much it costs but also look at the features that set it apart from others. We all know that not all time trackers are created equal. Therefore, it’s important to stack up and determine which among the contenders is worthy enough to be given a try.
Of course, we mustn’t forget to look into the aspect of personal feelings as well. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Time Doctor is one of the most popular apps in today’s productivity market. It has both teams and single users in a stupor for its task- and time-monitoring capabilities. Is it the same app that has captivated us? This comprehensive review will help you find out.
For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor What Is Pm In Time
Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. The tool’s range of features and tools is designed to assist teammates and individuals in improving their productivity by 22% on average.
Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Some of the features Time Doctor has been renowned for are its robust time and activity tracking functions and advanced capabilities, such as setting reminders for when to start and stop the timer. These features may be enough to help Time Doctor stand out from other time management apps. Still, the lack of cohesiveness in its general user usability stops it from doing so.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Continue reading to learn more about the unique platform’s other features and how they work! What Is Pm In Time
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The Pros
- Time Doctor is most well-known for its easy-to-use, time- and activity management tools and functions.
- It includes standout features such as pinpoint-accurate reporting, idle alerts, and automatic reminders.
- Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
- It offers a smooth and sizable list of integrations with third-party platforms.
The Cons
- The platform’s confusing user interface makes navigation difficult for many users, particularly first-timers. What Is Pm In Time
- Its mobile apps are not as flexible as its web and desktop counterparts, despite their potential.
- It doesn’t offer smooth switching between the web-based client and desktop apps, especially if you’re both the administrator and the user.
- You can only access the time tracking feature if you download and install the desktop app or web extension.
Pricing and plans
Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently offers three paid subscription tiers, each with a distinctive set of features and tools that become more advanced and packed as the cost increases.
The pricing will also increase according to the number of users added to one team. Let’s check out the following three available plans in the Time Doctor platform.
- Basic – $70/user per year or $7/user per month
Time Doctor’s Basic tier includes access to the platform’s core features, such as time and activity tracking, task and project management, and unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. You can only store one month of data.
- Standard – $100/user per year or $10/user per month
Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. The Standard plan also has a new time limit for its customer support hotline, which is now limited to three days instead of 24 hours.
- Premium – $200/user annually or $20/user monthly What Is Pm In Time
The Premium tier is the most complete yet out of the three. Subscribers to the Premium tier have access to all the Time Doctor features. They can explore the client portal and take screen recordings.
Those who choose to pay yearly will receive a free charge for the first two months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.
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The User Interface
Time Doctor is a robust tool for managing time and activities. However, it’s well-known for its awkward and poorly designed user interface. In most cases, going through the platform can be such a hassle – it’s even much harder if you explore its dashboard and features for the first time.
Many users of Time Doctor, for instance, have had difficulty accessing the various functions. Many users have complained about the inability to centralize their data within the app, which would have saved them a lot of time. Until now, users can only access the time tracking feature through the desktop app or web extension. The website version only has project management, reporting, as well as other admin features. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.
Time Doctor users also need to be helped with the overall design and look. Save for the desktop app, and the website-based dashboard sure does lack a few key intuitive features which would have made for a more convenient user experience. It also needs the diversity of data graphs used for reporting – sure, and the bar graphs are great and all, but what about the circle graphs? You might also like pie graphs. Line graphs, perhaps?
Time Doctor’s interface and design are already a problem. We’ll be reviewing that in a moment! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users aren’t bothered by the UI problems, while others adjust to it quickly. What Is Pm In Time
There’s still a glimmer of hope that the UI and UX issues in Time Doctor could be resolved and improved in the future. For now, however, new users will need to learn the platform’s inner workings.
Key Features Included in Time Doctor
Let’s now dive into the tools and features you might want to explore when you log in to Time Doctor.
Project and Data Management
With Time Doctor’s project management capabilities, individuals or administrators within a team can create tasks and group them into groups with just a few clicks. Admins may also utilize this feature to assign their employees tasks to offload and maximize their teams’ productivity. You can create tasks as standalone tasks. However, you can group them together if necessary into larger projects. This is a great option for large companies whose stability depends on many departments below them.
Time Doctor understands that a clean workboard can easily get things done. Administrators can limit access to certain tasks and projects by limiting their visibility to a particular employee or group of employees in the organization. You may want to see who is working on the task or project right now. The dashboard allows you to track their progress and see how long they have been working.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! What Is Pm In Time
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Alerts and Time Tracking
Time Doctor’s time-tracking software can only be accessed via its Chrome web extension or desktop application. Despite not being available in the web dashboard, its capabilities are surprisingly well-versed enough to make it stand independently. It’s easy to use – simply add the task to which you are assigned and then click the start button to track your progress. It’s simple as that!
As the timer plays out throughout your task, all your actions and activity will be recorded in the background. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. You may do it the same way if you are working alone.
Time Doctor’s time tracking tool is unique in that it allows users to set up their own setup until they are happy enough to work. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.
If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you spot something similar and have gone to attend other things, you can manually click the play button in order to restart tracking. You can also pause the timer if you need to take a break from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Like some time monitoring apps such as Hubstaff, which have this function, Time Doctor can record your activity and the hours you spend on your task even without the presence of an internet connection. What Is Pm In Time
Website and App Usage Monitoring
Time Doctor monitors more than just hours spent on a desktop. It also tracks websites visited and keystrokes made while you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. It’s an easy relief to hear if they are focusing on their tasks. If they’ve been procrastinating by going to other platforms that divert from what they’re supposed to do, that’s a completely different story. Time Doctor lets you check out which websites and applications your colleagues have used during work hours, as well as how long they’ve been looking at them.
Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. Admins or managers, specifically, may take this chance to set the productivity rating of each platform to any of the three ranks:
- Productive, if it serves a team/project’s purpose as a key driver to its tasks.
- Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
- If it is neither productive nor unproductive, it will be considered neutral.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. What Is Pm In Time
Activity Screenshots and Screen Recording
Remember when we told you about Time Doctor being able to record your tracked time and activity in the background while they’re posting the data to the web dashboard for admins to see? This is why it has built-in snapshot capabilities.
Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. If they please, they may also opt to select any of their teammates who should be allowed access to this feature.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. While those subscribed to Time Doctor’s Basic and Standard plans have access to unlimited screenshots, Premium users get the upper hand with the inclusion of video screen recording. The platform captures three minutes of actual work activity, instead of just taking photos of the monitor.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. If this happens, they may be allowed to delete screenshots or screen recordings within the Time Doctor platform for their safety. This will likely lead to the deducting of the work hours on the recording date.
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Productivity Reporting & Analysis
Time Doctor allows users to view, edit, save, share, or print from its selection of pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Reports can be provided as a means to help users determine which of the implemented time management and productivity habits have been working and which need improvement.
You have so much to journey through with Time Doctor’s report collection. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. The Poor Time Use report shows how long you have sat on sites that have been flagged inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use also includes being able to set pop-up windows on off-limits websites, so whenever someone decides to go to YouTube, for example, they’ll be instantly met with a reminder if they want to continue or go back to focus on their assigned task.
Other types of reports include the Timeline report, which displays all your tracked hours in chronological order, primarily divided into the colors yellow for manual time recording and green for automatic; the Project and Tasks report, where hours spent on assigned tasks and/or projects are broken down in full detail; and the Activity Summary in which your total work hours and the full percentages derived from a combination of all other reports are laid out for you and your admin to see. What Is Pm In Time
While Time Doctor’s accurate reporting tools may be impressive and all, some of its users have historically not liked experiencing certain issues while generating them. Firstly, the formatting of most reports is generally clunky, further affecting how they’re exported. Second, XSL and CSV are the only two options Time Doctor has made available and nothing else – some may be simply okay with that, but others won’t like this lack of export file diversity as much.
White-labeling and Client Access
Time Doctor is the one thing that solopreneurs and freelancers love the most. They can share their progress with clients even though they don’t have a Time Doctor account.
You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.
You simply send in the link to the portal to a client of yours, and once they gain access to its dashboard, they may be able to take a good look at how long and how far you’ve worked, the tasks you were able to finish beforehand, and even the library of recorded screenshots and reports. The great thing about the Client Portal is that you have full control over whatever you want your client base to see, resulting in smooth and tastefully curated interactions across the board.
If you own and manage a well-established business – and have enough money to pull it off – you may also take advantage of Time Doctor’s white-labeling feature by integrating its tools with your own branding.
Payroll
Planning to pay your employees based on how much they’ve dedicated their time to their respective tasks? You can do this within the Time Doctor platform using its built-in payroll function. Turn on payroll deep in the settings of the web dashboard, and your team’s timeline will automatically be billed. Your teammates may be paid based on their hours worked or on a fixed rate.
Time Doctor’s payroll tool supports every form of currency in existence. You can ask employees to send their salaries through PayPal, Payoneer or TransferWise. For batch payments, you can export your payroll information to a CSV file if you work for a larger company. Multiple payments are sent at once.
Integrations with Third-Party Services
Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.
Such includes connections with project management platforms like Asana and Trello, payment services like PayPal, work messaging apps like Slack, and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop program is available to download and install on Windows PCs, Mac OS devices, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. However, the time-tracking software also offers its users unlimited access through their smartphones: Time Doctor currently offers not one but two mobile app versions, both of which you can download on the Apple App Store and Google Play.
You may be able track your work hours and progress no matter where you are. On one side, the classic version of the app lets you overview the tasks within a project that need to be done, as well as track where your teammates are through GPS – both on top of the basic time-tracking tools and limited dashboard settings.
Time Doctor 2 is the latest version. It has almost the exact same functionality as the older version. Only two differences distinguish the two versions: 1) TD2 can only be used on Android devices and 2) you won’t have access to other features other than time tracking – a notable downgrade from TD Classic.
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Time Doctor: How safe and secure is it?
You may be questioning whether Time Doctor is worth using as a time management tool. It is possible that its surveillance tools may keep track of your activities, even if you temporarily pause your timer to take a break. Although the aspect of a 1984-esque work scenario may seem intimidating, we’re glad to tell you that your activities as the timer stops will not be tracked and saved to Time Doctor’s cloud-based database. It’s 100% not spyware material, so you’re in good hands.
We’d like to reiterate that your work activity may be tracked through screenshots and recordings, and we’d also like to add that there is a webcam shot feature that project managers may use to see their teammates right in front of their eyes…
Okay, maybe the thought of that may be quite concerning, especially for some who are protective of their privacy, but don’t worry – not all admins want to use this, so there’s a good reason why the webcam shots and screengrabs are optional and can be enabled or disabled depending on how the admin user feels.
As Time Doctor promises that all your activity and likeness will not be force-shared in vain, the same sentiment can be applied to the payment information typed into the platform by you or your teammates, which will then be automatically deleted after a short while for the sake of privacy.
Time Doctor also takes extreme security measures to make sure that no account is easily hacked. This includes strong password policies and 2FA protection. All data stored within the platform is protected by strong SSL encryption with maximum security. Time Doctor is cloud-based so you can expect your data to be regularly backed up. You may be able to have your data restored quickly in the event of an internet or power outage. This will ensure that you don’t lose any progress.
The Bottom Line: Should You Use Time Doctor?
Time Doctor is a time management tool that can be used by freelancers and professional teams. It offers both the simplicity of a task management system and the sophistication of an advanced time tracker. This creates a harmonious balance between them.
While its line-up of dynamic features has admittedly left us in awe, the experience would have been significantly better if it weren’t for the disorienting UI and UX, lack of functionality and cohesiveness in the mobile apps, and, to an extent, undersupply of report graphics options. These issues alone may have prevented other users and us from fully enjoying it. Still, others don’t mind anyway because it works exceptionally in what it was originally designed to do – track time.
Overall, we ultimately believe that Time Doctor has what it takes to stand on its feet, despite not offering the same easy accessibility as other apps do. Besides, every time management platform shines uniquely, right?
FAQ What Is Pm In Time
How can I approach Time Doctor’s customer service team?
Time Doctor’s customer service hotline can be approached either through e-mail or live chat. At this time, there is no telephone support. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. A member of the hotline will notify this and reach you any day.
Where else can I look for tutorials and tips on how to use Time Doctor?
Though there are YouTube videos and how-to articles from independent creators that have already discussed it in full detail, Time Doctor does offer its users an alternative through its dedicated help center, where most of the information included comes from the team behind the platform themselves.
Do I need to add credit card details to apply for a free trial to any of Time Doctor’s paid plans?
You don’t have to sign up with your credit card for the limited 14-day trial. If you are done with the trial period, you can bring it up again to purchase a Time Doctor subscription.
Is Time Doctor HIPAA-compliant?
Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). The platform is technically flexible enough to be used in a wide range of industries and niches. However, it can also be useful for healthcare teams.