In searching for the ideal time-tracking software, you must not only look into what it is and how much it can offer but also the aspects that make it stand out from the rest. All time trackers may not be created equal. Therefore, it’s important to stack up and determine which among the contenders is worthy enough to be given a try.
We must not forget to consider our personal feelings. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Out of all the top apps taking over today’s productivity scene, Time Doctor has teams and solo users in a trance for its jam-packed time- and task-monitoring capabilities. But has it caught us the same way? This comprehensive review will help you find out.
Frank Rivera has posted a video review of Time Doctor on his YouTube channel Franklin Rivera. For those who like a more visual experience, You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor Which Time Doctor vs Group
Time Doctor is a time tracking and project-monitoring tool that’s best suited to small and large businesses, freelancers, remote teams, and freelance workers. Its lineup of tools and features aims to help teammates and individuals improve their productivity by an average of 22%.
Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. It has also become a hit among freelancers who often work for multiple clients thanks to its convenient client portal feature.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features alone may be enough for the platform to position itself way ahead of other time management apps. Still, the lack of cohesiveness in its general user usability stops it from doing so.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Continue reading to learn more about the unique platform’s other features and how they work! Which Time Doctor vs Group
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The pros
- Time Doctor is most well-known for its easy-to-use, time- and activity management tools and functions.
- It includes outstanding features like pinpoint-accurate reports, idle alerts and automatic reminders.
- Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
- It allows for a large and seamless integration with third-party platforms.
The Cons
- Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. Which Time Doctor vs Group
- Its mobile apps are not as flexible as its web and desktop counterparts, despite their potential.
- It doesn’t offer smooth switching between the web-based client and desktop apps, especially if you’re both the administrator and the user.
- Only the web extension or desktop app can access the time tracking function.
Pricing and plans
Let’s first discuss the plans and their cost. Time Doctor currently has three paid subscription tiers. Each tier offers a unique set of tools and features that get more expensive as they become more complex.
Pricing will increase depending on how many users are added to a team. Let’s take a look at the three plans available on the Time Doctor platform.
- Basic – $70/user per year or $7/user per month
Time Doctor’s Basic tier includes access to the platform’s core features, such as time and activity tracking, task and project management, and unlimited screenshots. However, you can only use them if you download the desktop application or web extension. Plus, you’re limited to one month’s worth of data storage.
- Standard – $100/user per year or $10/user per month
Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.
- Premium – $200/user annually or $20/user monthly Which Time Doctor vs Group
The premium tier offers the most comprehensive of all three. Subscribers to the Premium tier have access to all the Time Doctor features. They can explore the client portal and take screen recordings.
Paying annually will get a complimentary charge for the first 2 months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.
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The User Interface
Despite being filled to the brim with robust time and activity management tools, Time Doctor may be highly notorious for its clunky and poorly-designed take on the user interface and experience. In most cases, going through the platform can be such a hassle – it’s even much harder if you explore its dashboard and features for the first time.
For instance, many who’ve used Time Doctor have found issues accessing its range of functions. Many users have complained about the inability to centralize their data within the app, which would have saved them a lot of time. Users can access the time tracking feature via the web extension or desktop app. The website version only has project management, reporting, as well as other admin features. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.
Time Doctor users also need to be helped with the overall design and look. The website-based dashboard lacks key features that would make it easier to use, except for the desktop app. The diversity of data graphs needed for reporting is also a must. Sure, the bar graphs are awesome, but what about the circles graphs? You might also like pie graphs. Line graphs, perhaps?
It’s already clear that Time Doctor’s user interface and design don’t shine as brightly as its features – we’ll review that very shortly! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Which Time Doctor vs Group
There’s still a glimmer of hope that the UI and UX issues in Time Doctor could be resolved and improved in the future. But for now, those new to the platform will have to go through a rather steep learning curve before getting used to its inner workings.
Key Features Included in Time Doctor
Let’s now dive into the tools and features you might want to explore when you log in to Time Doctor.
Project and Data Management
With Time Doctor’s project management capabilities, individuals or administrators within a team can create tasks and group them into groups with just a few clicks. Admins may also utilize this feature to assign their employees tasks to offload and maximize their teams’ productivity. You can create tasks as standalone tasks. However, you can group them together if necessary into larger projects. This is a great option for large companies whose stability depends on many departments below them.
Time Doctor understands that a clean workboard can easily get things done. With that in mind, admins may opt to limit access to select tasks or projects by assigning them to only a specific employee or group of employees within the team. You may want to see who is working on the task or project right now. The dashboard allows you to track their progress and see how long they have been working.
Unlike the few other time management platforms out there, Time Doctor allows users to create permanent trackable tasks that can be easily adjusted, edited, or even deleted without having to worry about adding one day by day. Those who work around repetitive tasks will no longer need to face this burden every time – all they need to do is change them to permanent status! Which Time Doctor vs Group
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Time Tracking and Alerts
Time Doctor’s time-tracking software can only be accessed via its Chrome web extension or desktop application. Although it is not available through the web dashboard, its capabilities can be used independently. It’s quite straightforward – just add in the task you’re assigned to work on and click the timer’s start button to track your progress. It’s that simple!
All your activities and actions will be recorded as the timer runs through your task. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. If you’re working solo, you may go through it in the same manner.
One unique trait of Time Doctor’s time-tracking tool that we can’t help but appreciate is allowing users to customize their set-up according to their liking until they’re content enough to work well. The software also has a reminders function that reminds you when it is time to start and stop work. Another function is the “idle time” function. This allows users to convert the time they’ve been off work into work hours and then reassign it.
The timer will stop the tracking if there is no user activity after a few minutes. If you ever spot something like this and you’ve gone to attend to other things beforehand, you may manually click the play button to resume tracking. You can also pause the timer if you need to take a break from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
While Time Doctor can track your progress and work hours online, did you know it could also do this offline? Like some time monitoring apps such as Hubstaff, which have this function, Time Doctor can record your activity and the hours you spend on your task even without the presence of an internet connection. Which Time Doctor vs Group
Monitoring Website and App Usage
Time Doctor monitors more than just hours spent on a desktop. It also tracks websites visited and keystrokes made while you work. The platform will immediately pause if it detects that your mouse cursor or keyboard is still stationary for longer than a set time and it will stay there until you do something.
It’s often difficult to determine if someone is productive until you know what they have been doing. It’s an easy relief to hear if they are focusing on their tasks. If they’ve been procrastinating by going to other platforms that divert from what they’re supposed to do, that’s a completely different story. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Time Doctor has a number of monitoring features that allow admins to easily see if employees are wasting their time or attending to a task. This feature can be used to identify if the URL or application name, and the status it is in, are some of the many. Admins or managers, specifically, may take this chance to set the productivity rating of each platform to any of the three ranks:
- Productive, if it serves a team/project’s purpose as a key driver to its tasks.
- If it serves no purpose and is therefore inefficient, it will be a time-waster
- If it is neither productive nor unproductive, it will be considered neutral.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. For what it’s worth, Time Doctor may be lucky this time to have this crucial function included, unlike other time-tracking software. Which Time Doctor vs Group
Screen Recordings and Activity Screenshots
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. This is why it has built-in snapshot capabilities.
Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. If they please, they may also opt to select any of their teammates who should be allowed access to this feature.
As a measure of user productivity, each image includes additional information about the mouse cursor activity and keystroke activity. Premium subscribers have unlimited access to screenshots. Those who subscribe to Time Doctor’s Standard and Basic plans have unlimited access to screen shots. However, premium users can record video screens. Instead of taking pictures of the computer monitor, the platform records three minutes’ worth of work activity in action.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. To protect their safety, they might be permitted to delete screen recordings or screenshots within the Time Doctor platform. This will likely lead to the deducting of the work hours on the recording date.
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Productivity Reporting and Analysis
Time Doctor lets users view, edit and save pre-built reports. Each report contains the data and insights that the software has collected during the user’s work hours. All of these reports are presented in decent visuals or summaries. Users can request reports to determine which time management and productivity practices are working well and which ones need to be improved.
Time Doctor’s report collection has so many options for you to explore. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. On the other hand, the Poor Time Use report plots out how long you’ve sat around on sites that have been flagged as inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use includes the ability to open pop-up windows to block certain websites. This means that if someone goes to YouTube, they will be immediately reminded if they wish to continue or return to their task.
The Timeline report displays all of your hours tracked in chronological order. It is divided into two colors: yellow for manual time recording and blue for automatic. The Project and Tasks report shows hours spent on tasks and/or projects. Finally, the Activity Summary allows you and your admin to view your total work hours and all percentages from all reports. Which Time Doctor vs Group
Time Doctor’s reporting tools are impressive, but some users don’t like the process of creating them. First, most reports are formatted in a clunky way, which can impact how they’re exported. Second, Time Doctor only offers XSL or CSV. Some may be okay with this, while others will not like the lack of options for export files diversity.
White-labeling and Client Access
If there’s one thing about Time Doctor that dedicated freelancers or solopreneurs can’t get enough of, it’s the ability to share the progress of their tasks with their clients, even if they are not exactly their teammates or don’t share a Time Doctor account.
You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.
You simply send in the link to the portal to a client of yours, and once they gain access to its dashboard, they may be able to take a good look at how long and how far you’ve worked, the tasks you were able to finish beforehand, and even the library of recorded screenshots and reports. The great thing about the Client Portal is that you have full control over whatever you want your client base to see, resulting in smooth and tastefully curated interactions across the board.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
Payroll
You want to pay your employees according to how much time they have dedicated to their tasks. You can do that within the Time Doctor platform through its built-in payroll feature. Turn on payroll deep in the settings of the web dashboard, and your team’s timeline will automatically be billed. You may pay your teammates based on tracked hours or on a fixed-rate basis.
Time Doctor’s payroll tool supports every form of currency in existence. As for payment methods, you may ask your employees to have their salary sent through PayPal, Payoneer, or TransferWise. For batch payments, you can export your payroll information to a CSV file if you work for a larger company. Multiple payments are sent at once.
Integration with Third-Party Services
Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.
Such includes connections with project management platforms like Asana and Trello, payment services like PayPal, work messaging apps like Slack, and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. However, the time-tracking software also offers its users unlimited access through their smartphones: Time Doctor currently offers not one but two mobile app versions, both of which you can download on the Apple App Store and Google Play.
No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. The classic version of the app allows you to view all tasks in a project and track your team’s location through GPS. This is on top of the basic tools for time tracking and the limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. The only differences that set the two apart are that 1) TD2 is only compatible with Android devices, and 2) you won’t get to explore other features aside from time tracking – a noteworthy downgrade from TD Classic.
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How Safe and Secure is Time Doctor?
You may be questioning whether Time Doctor is worth using as a time management tool. You may also wonder if its surveillance tools could keep track of your actions, even as you pause your timer momentarily to catch a quick break. We are happy to inform you that the 1984-style work scenario is not something we find frightening. Your activities will not be saved to Time Doctor’s cloud database. It’s 100% not spyware material, so you’re in good hands.
We want to remind you that screenshots and recordings can be used to track your work activity. Project managers may also use the webcam shot feature to see their coworkers right in front of them.
Okay, maybe the thought of that may be quite concerning, especially for some who are protective of their privacy, but don’t worry – not all admins want to use this, so there’s a good reason why the webcam shots and screengrabs are optional and can be enabled or disabled depending on how the admin user feels.
Time Doctor assures that your likeness and activity will not be forced-shared in vain. The same sentiment can also be applied to payment information entered into the platform by yourself or your colleagues. These will then be automatically deleted after a while for privacy reasons.
Time Doctor further takes up drastic security measures to ensure that every user’s account isn’t easily breached. This includes strong password policies and 2FA protection. All data stored within the platform is protected by strong SSL encryption with maximum security. Time Doctor is cloud-based so you can expect your data to be regularly backed up. In the case of a power or internet outage, you may have them recovered shortly, so your progress won’t be lost.
The bottom line: Do you use Time Doctor?
Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.
Although the range of dynamic features in this app has left us speechless, we still found the experience to be awe-inspiring. However, it would have been much better if the UI and UX were more clear, less cohesive and lacking in functionality in mobile apps. There was also a lack of report graphics options and, to a certain extent, a disorienting UI. These issues alone may have prevented other users and us from fully enjoying it. Still, others don’t mind anyway because it works exceptionally in what it was originally designed to do – track time.
We believe Time Doctor is able to hold its own, even though it doesn’t offer the same ease of use as other apps. Besides, every time management platform shines uniquely, right?
FAQ Which Time Doctor vs Group
How can I approach Time Doctor’s customer service team?
You can contact Time Doctor’s customer support hotline via e-mail, or live chat. At this time, there is no telephone support. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. You will be notified by the hotline and can reach them any time.
Where else can I look for tutorials and tips on how to use Time Doctor?
Though there are YouTube videos and how-to articles from independent creators that have already discussed it in full detail, Time Doctor does offer its users an alternative through its dedicated help center, where most of the information included comes from the team behind the platform themselves.
Do I need to add credit card details to apply for a free trial to any of Time Doctor’s paid plans?
No, you won’t need to use your credit card to sign up for a limited 14-day trial. If you are done with the trial period, you can bring it up again to purchase a Time Doctor subscription.
Is Time Doctor HIPAA-compliant?
Yes. Time Doctor follows the rules and standards of the US Health Insurance Portability and Accountability Act. The platform is technically flexible enough to be used in a wide range of industries and niches. However, it can also be useful for healthcare teams.