With the rise of internet work-from-home jobs and freelancing, our notion of a workplace is steadily changing. Today, our concept of a conventional workplace can differ from the rooms full of individual cubicles that we were used to. HubStaff, a software from a firm of the same name established in the United States, offers its services for conventional, distant, or even entirely online offices.
An employee tracking software is used to track whether or not employees are keeping on with their duties, in addition to screen and look out for unwanted or prohibited activity. Aside from monitoring behavior, it can also be used to handle any type of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Customer Support Glassdoor
HubStaff includes the features that you would expect from an employee monitoring software such as:
Online Activity Monitoring:
We all know full well that social media kills productivity. All too frequently, a few swipes on any social media app will wind up consuming hours of our time, even in the workplace. Assessing on important notifications from time to time is acceptable, but it’s helpful if managers know when it’s becoming a problem. HubStaff can help track if employees use an excessive amount of social media and other programs that hamper productivity.
HubStaff can take note of the sites (and even the url of the exact page) that workers visit during work hours, in addition to the time they spend on it. Traffic from applications can also be tracked and the time spent on them can also be recorded.
The information is displayed neatly, and supervisors can see the page name of the visited pages, the url, and the time spent, all in one glance. They can also go to the links displayed to confirm if employees really are letting time slide on sites unrelated to work.
Monitoring individual screens is too much of a hassle and can be very awkward if done personally. But then, it is necessary for when a remote workplace setup is in order where it’s impossible to manage employees in person.
HubStaff has a quality that can enable managers to take screenshots of the employees’ screens at a customizable time interval, with 10 minutes as the default. If it sounds too much of an invasion of privacy, then it can be set to have the screenshots be partly blurred. This way, managers can determine if employees are working in their desks rather than playing games or watching movies, without exposing potential sensitive information.
It must be noted that workers would understand that this feature is activated on their screens. Employees would also be able to look at the screenshots taken from their displays just so they’ll be assured that this feature is implemented only for reasons related to work.
With that said, this still has an influence on the behaviour of employees as knowing that their screens are monitored is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a measure of employee activity. HubStaff can detect keyboard strokes and mouse interaction and discover times of inactivity where none of those instances are present.
HubStaff can then compare the overall time where the mouse or keyboard is busy to the overall time spent working. HubStaff believes a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% can mean that a worker is taking too much time on the desk doing nothing, or if a worker is doing too slowly.
The dashboard for this tool shows the productivity rate of every member of the team. In this way, the tool can also be used to see how many members of this team are working on a project at a specified time.
Work Limit Monitoring Hubstaff Customer Support Glassdoor
Working overtime is also becoming more of a norm, even so in countries like Japan where it is an unofficial standard. Reasons can range from employees wanting to complete their jobs early, catch up on projects, and some are just workaholics who want to be working as much as possible.
However, it has been demonstrated that too much work can be harmful as creativity and productivity declines without enough rest. There is a great reason why there is a standard 8 hours of work every day.
HubStaff can help managers track if employees are working a lot of hours per week. They can set the maximum time every week which employees can stay logged on for work. After the maximum time has been reached, then the time tracking tool stops. This way, workaholic tendencies are curbed, and that employees will not be given the incentive to put in too much time to work and sacrifice personal and rest time.
Monitor the Location of Employees
Managers working with remote teams might find it tough to communicate and organize the team. Some employees might be jumping from place to place for work, and also be working from cafes or other workstations.
Setting up unplanned meetings can be hard if workers are commuting from 1 place to another, or if they’re doing field work.
Members of the group can install HubStaff in their telephones so that the employee location monitoring feature can be used. With this, managers and team leaders can monitor the location of their members during work hours.
HubStaff can display how much time employees spend on commuting between locations and how much time is spent on each location. From these data, managers can determine the best time to do quick meetings.
As this needs employees to install HubStaff in their phones, this may be seen as overly intrusive of a tool. However, same as the principles on iOS and Android applications, employees will know exactly when their locations are being tracked.
Project Progress Monitoring
HubStaff lets the entire team report on the progress of their tasks. HubStaff can then use this to offer a report on the status of every project on a weekly basis. On the staff dashboard, managers can see each individual employee’s working hours and a summary of their completed and uncompleted tasks. The dashboard also displays whether employees are online.
Payroll, Timesheets, and other Miscellaneous Features Hubstaff Customer Support Glassdoor
Besides tracking employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can be a virtual check-in and check-out mechanism for businesses. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the first keyboard stroke or mouse action of the day for each worker.
Managers can also pause the system manually for breaks.
With HubStaff, keeping a record of working hours and salaries is also made simpler. HubStaff’s payroll managing tool can determine each employee’s payout depending on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made simple. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.
Job Tracking for Clients Hubstaff Customer Support Glassdoor
Being transparent to clients is key for establishing trust for your company. HubStaff makes it easy to communicate with customers, in addition to assure them that things are going as agreed upon.
HubStaff makes it simple for clients to take a peek into the progress of jobs. This can be simply done by adding clients into the members tab. From there, they could see the phases of the project, as well as the pending and completed tasks.
Third party Applications Integration
HubStaff can integrate nicely with other project monitoring tools including but not limited to Asana and Trello. This is great news for business owners who are already using other project management software.
You might be wondering if using HubStaff to handle employees can be counterproductive since it might make a feeling of distrust between managers and team members. To ease your mind, you can be sure that HubStaff lets the whole team know of the entire monitoring system. Employees can be sure that their actions are monitored only during work hours, and exactly how they are being tracked.
However, as a business owner or manager, it is your duty to let your employees know beforehand that your workplace will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.
To put it simply, HubStaff is a monitoring system rather than a surveillance system. Employees can be sure that only the cases of their keystrokes and mouse activity are recorded, rather than the actual keystroke that they register. HubStaff will not let managers and admins know just what their workers are typing.
HubStaff has three paid programs that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock attributes related to payroll management. The enterprise feature comprises fleet monitoring and even a concierge accounts.
For those people who are willing to pay on an annual basis, then the cost per person per month of their paid plans will be slashed down to $5, 8$, and $16, respectively.
Verdict Hubstaff Customer Support Glassdoor
You can be sure that HubStaff can flawlessly perform the job that it claims to do. The user interface is clean and intuitive, and is not at all confusing, requiring only minimal orientation for employees not knowledgeable about the software.
However, it has to be said that not all companies might benefit fully from using HubStaff. HubStaff is especially suited to contemporary desk jobs, and for projects where staff members use computers for most of their time. Take jobs that take a lot of reading for example, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in reality
Business owners should also not completely rely on the data that HubStaff collects to ascertain if their employees are being productive or not. HubStaff is merely a project management software with tools and features that will help you gauge the performance of employees and other members of the team. This is certainly not a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Hubstaff Customer Support Glassdoor
Q: Where do the screenshots go?
A: HubStaff stores the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of group members who can use HubStaff?
A: The paid plans have a minimum of 2 users and limit of 350 users.
Q: Why is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them are available on their website. However, these are just based on United States laws. It’s wise to consult with a lawyer for international users.
Q: Can employees choose when they’re being monitored?
A: Yes, employees can manually start and finish HubStaff monitoring and have it run in the background. HubStaff doesn’t collect any data once tracking ends.