Hubstaff Tickets

Hubstaff-review

With the rise of internet work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Today, our concept of a conventional workplace can differ from the rooms filled with individual cubicles that we were used to. HubStaff, a software from a company of the same name established in the United States, offers its services for conventional, distant, or even completely online offices.

An employee tracking software is used to monitor whether or not employees are keeping on with their responsibilities, in addition to screen and look out for unwanted or illegal activity. Apart from monitoring behaviour, it can also be used to handle any type of workplace and make it more productive.

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Monitor Productivity and Improve Coordination with HubStaff Hubstaff Tickets

HubStaff includes the features that you would expect from an employee tracking software such as:

Online Activity Monitoring:

All of us know full well that social media kills productivity. All too frequently, a few swipes on any social media app is going to wind up consuming hours of our time, even in the workplace. Checking up on important notifications from time to time is acceptable, but it is helpful if supervisors know when it’s becoming a problem. HubStaff can help track if employees use an excessive amount of social media and other applications that hamper productivity.

HubStaff can take note of the sites (and even the url of the specific page) that workers visit during work hours, as well as the time they spend on it. Traffic from applications may also be tracked and the time spent on these is also listed.

The information is displayed neatly, and supervisors can see the page title of the visited pages, the url, and the time spent, all in one glance. They can also go to the links displayed to confirm if employees really are allowing time slide on websites unrelated to work.

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Display Monitoring

Monitoring individual screens is too much of a hassle and can be very awkward if done personally. But then, it’s crucial for when a remote workplace setup is in order where it’s impossible to handle employees in person.

HubStaff has a quality that could enable managers to take screenshots of their employees’ screens at a customizable time interval, with 10 minutes as the default option. If it sounds too much of an invasion of privacy, then it can be set to have the screenshots be partially blurred. In this way, managers can determine if workers are working in their desks rather than playing games or watching movies, without exposing possible sensitive information.

It should be noted that employees would know that this feature is activated on their screens. Employees would also have the ability to look at the screenshots taken from their screens just so they’ll be assured that this feature is implemented only for reasons related to work.

That said, this still has an effect on the behaviour of employees as knowing that their screens are tracked is enough of a reason for them to perform their tasks.

Monitor Activity on Computer Peripheral Devices

In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of employee activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of these instances are found.

HubStaff can then compare the total time in which the mouse or keyboard is busy to the total time spent working. HubStaff considers a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may indicate that an employee is taking too much time on the desk doing nothing, or if an employee is doing too slowly.

The dashboard for this tool displays the productivity rate of every member of the group. In this way, the tool can also be used to see how many members of this team are working on a project at a given time.

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Work Limit Monitoring Hubstaff Tickets

Working overtime is also becoming more of a standard, even so in countries such as Japan where it is an unofficial standard. Reasons can range from employees wanting to complete their jobs early, catch up on jobs, and some are just workaholics who wish to be working as much as possible.

However, it has been demonstrated that too much work could be detrimental as productivity and creativity declines without enough rest. There’s a great reason why there is a regular 8 hours of work each day.

HubStaff can help managers monitor if workers are working too much hours per week. They could set the maximum time every week that workers can remain logged on for work. Following the maximum time has been reached, then the time tracking tool stops. This way, workaholic tendencies are curbed, and that employees will not be given the incentive to put in a lot of time to work and sacrifice rest and personal time.

Monitor the Location of Employees

Managers working with remote teams may find it hard to communicate and coordinate the team. Some employees might be jumping from place to place for work, and also be operating from cafes or other workstations.

Setting up unplanned meetings can be difficult if workers are commuting from 1 place to another, or if they’re doing field work.

Members of the team can install HubStaff on their telephones so that the employee place monitoring feature can be used. With this, managers and team leaders can monitor the location of the members during work hours.

HubStaff can display how much time employees spend on commuting between locations and how much time is spent on each location. From these data, managers can determine the best time to do rapid meetings.

As this needs employees to install HubStaff on their phones, this may be seen as overly intrusive of a tool. But same as the principles on iOS and Android programs, employees will know exactly when their places are being tracked.

Project Progress Monitoring

HubStaff lets the entire team report on the progress of their tasks. HubStaff can then use this to provide a report on the status of each project on a weekly basis. On the team dashboard, managers can see each individual employee’s working hours and a summary of their completed and uncompleted tasks. The dashboard also shows whether workers are online.

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Payroll, Timesheets, and other Miscellaneous Features Hubstaff Tickets

Aside from tracking employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.

Timesheet and Payroll Management

HubStaff can function as a virtual check-in and check-out mechanism for businesses. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can record the very first keyboard stroke or mouse activity of the day for each worker.

Managers can also pause the system manually for breaks.

With HubStaff, keeping a record of working hours and wages is also made simpler. HubStaff’s citizenship handling tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Cash transfers for payroll can even be automatically set to weekly, monthly, or on a set period.

Project Tracking for Clients Hubstaff Tickets

Being transparent to clients is key for establishing trust for your business. HubStaff makes it effortless to communicate with clients, as well as assure them that things are going as agreed upon.

HubStaff makes it simple for clients to take a peek into the progress of projects. This can be simply done by adding clients into the members tab. From there, they could see the phases of the project, in addition to the completed and pending tasks.

Third party Software Integration

HubStaff can integrate well with other project tracking tools including but not limited to Asana and Trello. This is good news for business owners that are already using other project management software.

Hubstaff Tickets

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Employee Spying?

You may be asking yourself if using HubStaff to handle employees can be counterproductive as it might make an atmosphere of distrust between managers and staff members. To ease your mind, you can be certain that HubStaff lets the entire team know of the whole monitoring system. Employees can make certain that their actions are monitored only during work hours, and precisely how they’re being tracked.

However, as a business owner or manager, it is your responsibility to let your workers know beforehand that your office will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.

To put it simply, HubStaff is a monitoring system and not a surveillance system. Employees can be sure that only the cases of their keystrokes and mouse actions are recorded, and not the actual keystroke that they register. HubStaff will not let managers and admins know just what their employees are typing.

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Pricing

HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.

Just the Premium and Enterprise plans unlock features associated with payroll administration. The enterprise feature includes fleet tracking and even a concierge accounts.

For those people who are ready to pay on an annual basis, then the price per person per month of the paid plans will be slashed down to $5, 8$, and $16, respectively.

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Verdict Hubstaff Tickets

It’s important to find the right software for your business since this will allow you to, in a way, outsource some of your tasks to the specific software.

You can be sure that HubStaff can flawlessly do the job that it promises to do. The user interface is clean and intuitive, and isn’t in any way confusing, requiring only minimal orientation for employees not familiar with the software.

However, it must be said that not all businesses might benefit fully from utilizing HubStaff. HubStaff is especially suited to modern desk jobs, and for projects where team members use computers for the majority of their time. Take jobs that require a whole lot of reading for example, where employees might seem to be inactive based on computer interaction. The software might say that they are inactive, but they just might be at the top of a reading assignment in reality

Business owners should also not completely rely on the data that HubStaff collects to ascertain if their employees are being productive or not. HubStaff is simply a project management software with tools and features that can allow you to gauge the performance of workers and other members of the team. This is certainly not a virtual or artificial intelligence workplace manager.

All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.

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FAQ Hubstaff Tickets

Q: Where do the screenshots go?

A: HubStaff shops the screenshots and other information using Amazon AWS.

Q: Is there a maximum number of team members that may use HubStaff?

A: The paid plans have a minimum of 2 users and cap of 350 users.

Q: Why is implementing HubStaff in businesses completely legal?

A: HubStaff has complete legal permissions for use, and resources regarding them are available on their site. However, these are just based on United States laws. It is wise to check with a lawyer for international users.

Q: Can employees choose when they are being tracked?

A: Yes, employees can manually start and end HubStaff tracking and have it run in the background. HubStaff does not collect any data once tracking ends.

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