With the rise of internet work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Now, our concept of a conventional workplace can differ from the rooms full of individual cubicles that we were used to. HubStaff, a software from a firm of the same name based in the United States, offers its services for conventional, distant, or even completely online offices.
An employee monitoring software is used to track whether or not employees are keeping on with their duties, as well as screen and be aware of unwanted or illegal activity. Aside from monitoring behavior, it can also be used to manage any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Selfhacked Customer Service Representative Hubstaff
HubStaff includes the features that you would expect from an employee tracking software such as:
Online Activity Monitoring:
We all know full well that social media kills productivity. All too frequently, a few swipes on any social networking app will wind up consuming hours of our time, even at work. Assessing on important notifications from time to time is acceptable, but it’s helpful if supervisors know when it’s becoming a problem. HubStaff can help monitor if workers use an excessive amount of social media and other programs that hamper productivity.
HubStaff can pay attention to the sites (and even the url of the specific page) that employees visit during work hours, in addition to the time they spend on it. Traffic from applications can also be monitored and the time spent on these can also be recorded.
The information is displayed neatly, and supervisors can see the page name of the visited webpages, the url, and the time spent, all in one glance. They can also visit the links displayed to confirm if employees really are allowing time slide on websites unrelated to work.
Monitoring individual screens is too much of a hassle and can be quite awkward if done personally. But then, it is necessary for when a remote workplace setup is in order where it is impossible to handle employees in person.
HubStaff has a quality that could enable managers to take screenshots of the employees’ screens at a customizable time interval, with 10 minutes as the default. If this sounds too much of an invasion of privacy, then it could be set to have the screenshots be partly blurred. In this way, managers can determine if workers are working in their desks rather than playing games or watching movies, without exposing possible sensitive information.
It should be noted that employees would know that this feature is activated on their screens. Employees would also be able to look at the screenshots taken from their displays just so that they’ll be ensured that this feature is implemented just for reasons related to work.
With that said, this still has an influence on the behaviour of employees as knowing that their displays are monitored is enough of a reason for them to perform their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of worker activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of these instances are found.
HubStaff can then compare the total time in which the mouse or keyboard is active to the total time spent working. HubStaff considers a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may mean that a worker is taking too much time on the desk doing nothing, or if an employee is doing too slowly.
The dashboard for this tool displays the productivity rate of every member of the group. In this way, the tool may also be used to see how many members of this team are working on a project at a specified time.
Work Limit Monitoring Selfhacked Customer Service Representative Hubstaff
Working overtime is also becoming more of a standard, even so in countries such as Japan where it is an unofficial standard. Reasons can vary from employees wanting to complete their jobs early, catch up on projects, and some are just workaholics who wish to be working as much as you can.
However, it has been proven that too much work could be detrimental as creativity and productivity declines without enough rest. There’s a good reason why there’s a standard 8 hours of work every day.
HubStaff can help managers track if workers are working too much hours per week. They could set the maximum time every week that workers can remain logged on for work. After the maximum time has been reached, then the time monitoring tool stops. In this manner, workaholic tendencies are suppressed, and that employees will not be given the incentive to put in a lot of time to work and sacrifice personal and rest time.
Monitor the Location of Employees
Managers working with remote teams may find it tough to communicate and organize the team. Some employees may be leaping from place to place for work, and also be working from cafes or other workstations.
Setting up unplanned meetings can be hard if workers are commuting from 1 place to another, or if they’re doing field work.
Members of the team can install HubStaff on their telephones so that the employee place monitoring feature can be used. With this, supervisors and team leaders can monitor the location of the members during work hours.
HubStaff can display how much time employees spend on commuting between locations and how long is spent on each location. From these data, managers can determine the best time to do quick meetings.
As this needs employees to install HubStaff on their phones, this may be seen as too intrusive of a tool. However, same as the rules on iOS and Android applications, employees will know exactly when their locations are being monitored.
Project Progress Monitoring
HubStaff lets the entire team report on the progress of their tasks. HubStaff can then use this to provide a report on the status of each job on a weekly basis. On the staff dashboard, managers can view each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also displays whether employees are online.
Payroll, Timesheets, and other Miscellaneous Features Selfhacked Customer Service Representative Hubstaff
Aside from tracking employee productivity, HubStaff can also make it easier for managers and admins to manage payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can be a digital check-in and check-out mechanism for companies. And, better than traditional systems where timesheets can be cheated, the HubStaff timesheet tool can capture the very first keyboard stroke or mouse activity of the day for each employee.
Managers can also pause the machine manually for breaks.
With HubStaff, maintaining a list of working hours and wages is also made easier. HubStaff’s citizenship handling tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made easy. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.
Job Tracking for Clients Selfhacked Customer Service Representative Hubstaff
Being transparent to clients is key for establishing trust for your company. HubStaff makes it easy to communicate with clients, in addition to assure them that things are moving as agreed upon.
HubStaff makes it simple for clients to take a peek into the progress of projects. This can be simply accomplished by adding clients into the members tab. From there, they can see the phases of the project, as well as the completed and pending tasks.
Third party Software Integration
HubStaff can integrate well with other project tracking tools such as but not limited to Asana and Trello. This is good news for business owners who are already using other project management applications.
You may be asking yourself if using HubStaff to handle employees can be counterproductive since it may make an atmosphere of distrust between managers and staff members. To ease your mind, you can be certain that HubStaff lets the whole team know of the whole monitoring system. Employees can make certain that their actions are monitored only during work hours, and precisely how they are being monitored.
However, as a business owner or manager, it is your duty to let your workers know beforehand that your workplace will be implementing HubStaff. Also, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.
To put it simply, HubStaff is a monitoring system and not a surveillance system. Employees can be sure that only the cases of the keystrokes and mouse activity are listed, rather than the actual keystroke that they register. HubStaff won’t let managers and admins know what exactly their workers are typing.
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $10, while the Premium and Enterprise plans cost $10 and $20 respectively.
Only the Premium and Enterprise plans unlock attributes associated with payroll administration. The enterprise feature comprises fleet tracking and even a concierge accounts.
For those who are willing to pay on an annual basis, then the cost per person per month of their paid plans will be slashed down to $5, 8$, and $16, respectively.
Verdict Selfhacked Customer Service Representative Hubstaff
You can be certain that HubStaff can flawlessly perform the job that it claims to do. The user interface is intuitive and clean, and isn’t in any way confusing, requiring only minimal orientation for workers not knowledgeable about the software.
However, it has to be stated that not all companies might benefit fully from using HubStaff. HubStaff is specially suited to contemporary desk jobs, and for projects where staff members use computers for most of their time. Take jobs that require a lot of reading for instance, where employees might appear to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in reality
Business owners should also not completely rely on the data that HubStaff collects to determine if their employees are being productive or not. HubStaff is simply a project management software using features and tools that will allow you to gauge the performance of employees and other members of the team. This is in no way a virtual or artificial intelligence office manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
FAQ Selfhacked Customer Service Representative Hubstaff
Q: Where do the screenshots go?
A: HubStaff stores the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of group members who may use HubStaff?
A: The paid plans have a minimum of two users and cap of 350 users.
Q: Is implementing HubStaff in companies completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them are available on their website. But these are just based on United States laws. It’s best to consult with a lawyer for international users.
Q: Can employees choose when they’re being monitored?
A: Yes, employees can manually start and end HubStaff monitoring and have it run in the background. HubStaff doesn’t collect any data once monitoring ends.